We went in to make hearing appointments and Philomena was just a delight. Helpful, friendly, knowledgeable and clearly enjoying her job. It was a simple visit but Philomena's warmth and attitude meant... See more
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I have been receiving my hearing care at Leightons for some time and have been really pleased. Bobby explains everything so carefully and takes so much care to get it right . I recently had an em... See more
Company replied
I have only had dealings with Robbie , the hearing specialist . He is the most charming young man, Attentitive , polite , informative, the list is endless. Branch staff are also quality, as is th... See more
Company replied
Very thorough eye test. Paid for health care plan so had hearing test too. Helpful friendly staff. Fast service. Unfortunately had to wait for my sunglasses as there was a problem with them. Very happ... See more
Company replied
Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
168B Fleet Road, GU51 4BE, Fleet, Hampshire, United Kingdom
- 01252617753
4.7
Excellent
44 reviews
Replied to 78% of negative reviews
Typically replies within 1 week
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Well run and expert employees.
27 March 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
We're thrilled to hear you had such a positive experience with us! Our team at Leightons takes pride in providing expert care, and we're delighted that it shone through during your visit. Thank you for choosing Leightons for your healthcare needs!
Always a friendly and professional…
Always a friendly and professional service.
29 January 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
We're thrilled to hear you had such a positive experience with us! Thanks for taking the time to share your feedback. We look forward to welcoming you back at Leightons.
The team at Leightons are fantastic
The team at Leightons are fantastic.
Albert was super attentive, a lot of fun but most importantly helpful. The team are knowledgeable and know their glasses.
12 December 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
We're delighted to hear about your positive experience with us! Albert and the team at Leightons are dedicated to providing excellent service. We're so pleased that you found them attentive and helpful. Thank you for taking the time to share your feedback with us, we really appreciate it!
Knowledgeable staff
Knowledgeable staff - optician takes times to explain things properly - great dispense service - all round excellent experience.
30 October 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
Thank you for taking the time to share your fantastic experience with us! We're thrilled to hear that our optician took the time to explain things properly and that you found our dispense service great. We strive to provide excellent care to all our patients, and we're delighted to have met your expectations. If you have any further feedback or queries, feel free to reach out. We look forward to welcoming you back to Leightons in the future!
Customer service is first class
Customer service is first class. They can't do enouh for you.
22 October 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
We're thrilled to hear that you had a first-class experience with us at Leightons! Our team genuinely cares about providing the best service possible, so knowing that they went above and beyond for you is fantastic. Thank you for taking the time to share your feedback, it means a lot to all of us here. If you ever need anything in the future, just let us know.
Fantastic service on every visit
We’ve been a customer for just over a year now and always receive a fantastic service from Adam and the team in the Fleet branch.
25 September 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
We're thrilled to hear that you've had a fantastic experience at our Fleet branch with Adam and the team! Thank you for your loyalty as a customer over the past year. Adam and the rest of the team will be delighted to hear your positive feedback. If there's anything else we can assist you with, please don't hesitate to get in touch.
Emergency appointment at Leightons, Fleet
I booked an emergency appointment at Leightons after experiencing a sudden appearance of 'floaters' and 'flashes' in my left eye. They were able to set up an examination on the day I phoned. Scans of my eyes were taken and Ravdeep the optician conducted a thorough check of my eyesight performance and the photographic scans. She established there were no signs of retina detachment and assured me that there was no evidence of a major problem. I was impressed by the care and attention given by the receptionist and by Ravdeep.
4 August 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
We're thrilled to hear about your positive experience at Leightons! It's wonderful that Ravdeep and the receptionist provided you with such attentive and caring service. We're glad we could put your mind at ease during your emergency appointment. If you ever need anything else, we're here for you.
Always a positive experience visiting…
Always a positive experience visiting the Fleet branch
14 August 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
We're thrilled to hear you always have a positive experience at our Fleet branch! Thanks for sharing your feedback, and we look forward to seeing you again soon.
Staff so friendly and helpful
Staff so friendly and helpful
Put me at ease straight away
22 July 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
We're thrilled to hear you had such a positive experience with our team at Leightons! It's great to know they were friendly and helped put you at ease straight away. Thank you for sharing your feedback!
Reliable & comprehensive service.
Great service, friendly staff & good choice of frames.
18 June 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
We're thrilled to hear you had a fantastic experience at Leightons! Our team works hard to provide great service and a friendly atmosphere. It's wonderful to know you found a good choice of frames too. See you next time at Leightons!
Great Opticians thar are very knowledgeable
Staff were very welcoming, everything was explained during the sight test and I felt listened to when making choices to change of contact lenses
5 June 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
We're thrilled to hear that you had such a positive experience at Leightons! We're so pleased that our team made you feel comfortable and well taken care of during your visit. It's great to know that everything was explained clearly to you and that you felt listened to when choosing your new contact lenses. Thanks for sharing your feedback with us!
Would recommend n
Very thorough eye test. Paid for health care plan so had hearing test too. Helpful friendly staff. Fast service. Unfortunately had to wait for my sunglasses as there was a problem with them. Very happy once I received them.
30 April 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
We're thrilled to hear you had a great experience with us! It's wonderful that you found our eye test thorough and the staff helpful. Thanks for choosing Leightons!
Excellent customer service!
Excellent customer service provided by friendly, professional staff members. Having received the most thorough eye examination ever. I came away feeling confident about my eye health and in the product I was purchasing.
A huge thank you to the fabulous team at Leightons Opticians in Fleet.
19 May 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
We're thrilled to hear you had such a positive experience at Leightons Opticians in Fleet! Our team takes pride in providing excellent customer service. It's great to know you felt confident about your eye health and purchase after your thorough eye examination. Thank you for choosing us and sharing your feedback!
Leightons in Fleet are so welcoming
Leightons in Fleet are so welcoming, kind and knowledgeable. My kids and I have been going there for 6 years now and they have Autism and ADHD. The staff are wonderful with them and I can’t thank them enough. They have really taken care of us as a family and are all great at what they do. It’s the best opticians I’ve ever been too.
6 March 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
Thank you so much for your kind words! We’re truly delighted to hear that you and your family have had such a positive experience with us over the past six years. Providing a welcoming and supportive environment for all our patients is so important to us, and it means so much to know that our team has been able to make a difference for you and your children. We appreciate your trust in us and look forward to continuing to care for you all in the years to come!
Great independent optician with good value care plan
V friendly and knowledgeable staff
7 January 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
We're thrilled to hear you found our team at Leightons friendly and knowledgeable! Thanks so much for sharing your experience. If you have any more questions or need further assistance, please feel free to get in touch. We're here to help!
An emergency on Christmas Eve averted…
An emergency on Christmas Eve averted by Adam who managed to mend my mangled reading glasses in no time and for no charge. I walked in desperate and left delighted. Thank you so much Adam!
24 December 2024
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
Thank you for sharing your positive experience with Adam at Leightons! We're thrilled to hear he was able to help you with your reading glasses on Christmas Eve. Adam and the team appreciate your kind words. If you ever need assistance in the future, feel free to pop in. Have a wonderful day!
Excellent care from Fleet Leightons Team
The team at Fleet have been excellent. All the way through from my son's first ever eye check and my daughters first glasses to my first time getting a pair of glasses at Leightons. We have been impressed by all the staff's knowledge, friendliness and time spent with us. THANK YOU
2 November 2024
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
We're thrilled to hear that you had such a positive experience at Leightons Fleet! Our team takes great pride in providing excellent care to our patients, so we're delighted to receive your feedback. We'll be sure to pass on your kind words to the team in Fleet. If you need any further assistance, feel free to get in touch. Thank you for choosing Leightons!
Fleet branch
Called in for a glasses adjustment and to purchase eye drops. Very quick and happy service I would recommend this optitions
9 August 2024
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
We're thrilled to hear you had such a positive experience during your visit with us! It's great to know you were happy with the service for your glasses adjustment and purchasing eye drops. Thanks for the recommendation!
Fabulous staff and service
We went in to make hearing appointments and Philomena was just a delight. Helpful, friendly, knowledgeable and clearly enjoying her job. It was a simple visit but Philomena's warmth and attitude meant that we came away with a smile - and you can't ask for more than that.
13 November 2023
Unprompted review
So professional and so helpful and friendly.
I have been receiving my hearing care at Leightons for some time and have been really pleased. Bobby explains everything so carefully and takes so much care to get it right .
I recently had an emergency with a medical problem in one eye . I saw the Optometrist , at Leightons ,Rav ,who examined my eye , did a full eye test, and immediately actioned an emergency referral to the Eye Hospital, where I was treated .
She was so professional , reassuring and helpful in every way.
I would like to say that all the staff seem so very kind and helpful, and send my thanks to all.
17 March 2023
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fleet
Thank you for taking the time to share your recent experience with us. We are so pleased to hear about the care you have received in practice from both our optical and audiology teams.
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