The welcoming by the staff by my name and the helpfulness and support provided during the eye tests and selection of glasses.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have now been with Leighton’s for approximately 5 years, having previously spent many years with SpecSavers. They found a ‘freckle’ on one of my eyes (something which had never been picked up by Spe... See more
Company replied
I have been using Leightons since the small independent opticians I was previously with closed down. They off a great care plan and the full range of the eye tests and examinations is very thorough... See more
Company replied
Excellent service from the optician in the camberley branch - but I can’t give it five stars due to the rude ‘salesman’ trying to upsell after receiving the results. I appreciate companies wanting... See more
Company replied
Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
62 High Street, GU15 3RS, Camberley, Surrey, United Kingdom
- 0127623648
4.7
Excellent
36 reviews
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The welcoming by the staff by my name…
The welcoming by the staff by my name and the helpfulness and support provided during the eye tests and selection of glasses.
25 March 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear how welcoming our team at Leightons was during your visit! It's fantastic to know that you felt supported and received the help you needed during your eye tests and while choosing your glasses. We always aim to provide a positive and helpful experience for all our patients. Thank you for taking the time to share your feedback!
Kashish is an excellent optician
Kashish is an excellent optician. Always friendly, informative and provides practical advice.
29 January 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear that you had a fantastic experience with Kashish at Leightons! It's great to know that you found them friendly, informative, and helpful during your visit. We appreciate you taking the time to share your feedback. If you ever need anything else, just let us know!
Brilliant Team; Excellent Customer Service
I have now been with Leighton’s for approximately 5 years, having previously spent many years with SpecSavers. They found a ‘freckle’ on one of my eyes (something which had never been picked up by SpecSavers). The level of care, and knowledge of all staff members blew me away. Having been unsuccessful in finding contact lenses which suited my eyes, Leighton’s were able to solve this for me. The length of time spent doing the eye-tests was longer and far more thorough. When I go into the store, the staff are incredibly knowledgeable and friendly. You are not rushed and they make you feel valued. I absolutely love the team at the Camberley store and think that they are an absolute credit to the company name.
24 December 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're absolutely thrilled to hear about your fantastic experience with us over the past 5 years, and we're so grateful for your kind words! It's wonderful to hear how our team at the Camberley store made you feel valued and provided such exceptional care. We're delighted we could help find contact lenses that suit your eyes perfectly. Thank you for choosing Leightons, and we look forward to many more years of providing you with top-notch eye care!
Highly recommend for service and value
I have been using Leightons since the small independent opticians I was previously with closed down. They off a great care plan and the full range of the eye tests and examinations is very thorough and everything is shown and explained to you in detail, making you feel your eye health is much taken care of and as important to them as it is to you.
When needing new lenses and/or frames they give good suggestions, allow you to browse and try on as many as you need to find the right one. The measurements are taken with high tech precision and the fitting is also done with friendly care, making sure you are 100% happy before leaving.
The care plan and payment plans they have are good value for money and service is exceptional. I would highly recommend.
29 November 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear about your positive experience with Leightons! Our team works hard to ensure our patients receive thorough eye tests and examinations while feeling well taken care of. It's fantastic to know you found our suggestions helpful and enjoyed browsing our range of lenses and frames. We're delighted you're happy with our care plan and payment options. Thanks for recommending us - we appreciate your kind words!
Good ionformation and advice.
27 November 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear you found the information and advice provided by our team at Leightons so helpful. If you ever have any more questions or need further assistance, just give us a shout!
Friendly and helpful staff and easy…
Friendly and helpful staff and easy location.
26 November 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear you found our team friendly and helpful! It's great to know our location worked well for you too. Thanks for sharing your positive experience!
Reply from Leightons Opticians & Hearing Care - Camberley
We're delighted to hear you found our service friendly and professional at all times! Thank you for taking the time to share your experience. If you have any questions in the future, feel free to get in touch.
First Class Service and First Class…
First Class Service and First Class Products I was really well looked after from the Team at Leightons Camberley from the Eye tests to bying my new glasses you won't be disappointed.
23 September 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear you had a first-class experience at Leightons Camberley! Our team takes pride in providing top-notch service and products, so it's fantastic to hear that you felt well looked after during your visit. If you ever need anything else, just pop in and we'll be more than happy to help.
Top class service
Excellent service with friendly staff. Would definitely recommend them.
18 June 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear you had an excellent experience at Leightons! Our team works hard to provide a friendly service, and we're so pleased to know you'd recommend us. Thanks for taking the time to leave your feedback!
Such good service without fuss or drama…
Such good service without fuss or drama
I had a warranty issue on my 12 month old glass
The issue was dealt with with such speed and efficiency
The best service I have had anywhere in the last 12 months or more
20 June 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear that you had such a positive experience with us! Thank you for taking the time to leave your feedback. Our team at Leightons always aims to provide quick and efficient service to all our patients. If you ever need anything else, feel free to reach out.
Excellent knowledge of the optometrist
Excellent knowledge of the optometrist.State of the art testing equipment. Clean,friendly and comfortable atmosphere .
4 June 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear about your positive experience at Leightons! Our team works hard to provide a comfortable and friendly atmosphere for all our patients. It's great to know that you found our testing equipment state of the art. We appreciate your feedback and look forward to seeing you again soon!
A great experience
A great experience, with superlative customer service. Highly recommended.
27 May 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear you had such a fantastic experience with us! Thanks for recommending us, it means a lot. We hope to see you again soon!
Excellent service
A bit pricy but excellent staff. Optician and branch manager extremely knowledgable and helpful. Good range of specs.
I have been to cheaper opticians who have got my prescription wrong.
7 April 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear about your positive experience at Leightons! Our team, including the Optician and branch manager, is delighted to have been of help. Thank you for highlighting our staff's knowledge and assistance and we're glad you found the range of specs appealing. Look forward to seeing you again!
quality products
They are not the cheapest, but the quality is of the higher range
20 March 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear you had a positive experience with us! Providing high-quality service and product are our top priorities, and we're grateful for your feedback. If you ever need anything, feel free to get in touch. Thank you for choosing Leightons!
recent visit
As I mentioned previously the ambience of the store and the excellent and friendly manner of all staff was so good. I am Mrs Roberts and it was me that had the appointment
7 February 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear that you had such a positive experience at Leightons. Our team works hard to create a welcoming environment for all our patients. Thank you for sharing your feedback, and we look forward to seeing you again soon.
I was impressed with the comprehensive tests
I was impressed with the comprehensive tests and conscientious approach of all staff.
22 January 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear you were impressed with the comprehensive tests and conscientious approach of our team at Leightons. Thanks for taking the time to share your positive feedback!
Genuine personal care and attention
Really friendly staff who know their customers and genuinely care about them. The level of service is irreproachable.
14 January 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear you had such a positive experience at Leightons! Our team strives to provide top-notch service and genuine care to all our customers. Thanks for taking the time to share your feedback, it means a lot to us!
Optical perfection !
8 January 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear that you're happy with your experience at Leightons! Thanks so much for taking the time to share your feedback. If you ever need anything else, just let us know.
Very friendly team
Very friendly team. Efficient and engaged. No hidden charges. Affordable payment plans. Cool glasses. Happy customer!
3 December 2024
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear you had such a positive experience at Leightons! Our team works hard to provide excellent service and it means a lot to hear your kind words. We're delighted you're happy with the glasses and found our payment plans affordable. Thanks for choosing Leightons!
Extremely positive experience
Very pleasant environment and friendly knowledgeable staff. An extremely thorough eye test with plenty of time to ask questions. I would highly recommend them.
18 October 2024
Unprompted review
Reply from Leightons Opticians & Hearing Care - Camberley
We're thrilled to hear you had a fantastic experience with us during your eye test! Our team takes great pride in providing a pleasant and informative environment for all our patients.
Thank you for recommending us, it means a lot! We look forward to welcoming you back in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.