Legiano Reviews 

470
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

They don't pay. I'm waiting 11 days for my withdrawal. According to terms you have 3 business days. Everyday they are repeating same answer, copypast about finance department is processing and soon... See more

Company replied

Rated 5 out of 5 stars

I've opened an account 10-15 days ago, got welcome bonus. I've made some money and unlocked bonus, made a withdrawal request. In their terms it says that it can take up to 72 hours. I've just did live... See more

Company replied

Rated 4 out of 5 stars

Awaiting withdrawal. They have turned off my ability to contact live support and I am getting a bit skeptical about the possibility of seeing this money returned to me. Will get back to this and cha... See more

Company replied

Rated 2 out of 5 stars

This used to be a favourite casino! I loved the huge number of games, especially favourites like Elk gaming. But tonight I deposited and instead of having a couple of hours of enjoyment with 20 & 40... See more

Company replied


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2.5

Poor

TrustScore 2.5 out of 5

470 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 2 weeks

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2.5

All reviews

(470)

143 reviews in the last 12 months

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Rated 1 out of 5 stars

Casino with unbelievable illegal behaviors

I initially requested the closure of my account through live chat and later confirmed it via email. The closure was granted. However, after two weeks, without my consent, they reopened my account, making it fully operational again. They also resumed sending promotional emails and SMS without my permission. I reached out again via email to request the closure of the reopened account, but my messages have been completely ignored. This is unacceptable—these casinos have no regard for the law or ethics! I will report this everywhere. Stay away!

21 February 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear Marco,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Legiano Team

Rated 1 out of 5 stars

Legiano casino withdrawal

This company is shit. I won $750 it has been 12 business days. They clearly have no intention of paying the winnings. I have messaged support both online and through email, but it always seems like there is a finance department problem. Don't waste your money. They will never pay you if you win.

21 February 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear Nelon,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Legiano Team

Rated 1 out of 5 stars

I had to give a rating if you want to…

I had to give a rating if you want to pay to play for fake money. Then go ahead it's a total fraud once you use your bonus it's play money.

17 February 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear David,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Legiano Team

Rated 1 out of 5 stars

They do not block my account- not in…

They do not block my account- not in the chat, not after email!!! I told them about addiction- they don‘t care!!!

Thanks for nothing- DO NOT PLAY THERE

9 February 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear Wolf,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Legiano Team

Rated 1 out of 5 stars

Withdrawals problems

I should have come here first before sign up for this casino. I've been waiting for my withdrawal for 2 weeks and I found out some people never had their winning. I contacted them and they said it's a problem in the financial department and I should have my money back soon. I'll wait a couple of days but I doubt I will have my money back.

29 January 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear L.P.,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rated 1 out of 5 stars

don't play here

crypto withdrawals usually take at least 2 weeks. closed my account and after about 4 weeks i got new promotional emails and could log back into my account without any problem. closing the account right now seems to be impossible, even the "i'm gambling addicted"-schtick does not help. avoid all of those bonus crab casinos if you can

1 February 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Legiano Team

Rated 1 out of 5 stars

I have a pending withdrawel of 2250$

I have a pending withdrawel of 2250$, have not paid me yet. Every excuse on the book when speaking to live chat. Dont sign up for legiano.com I have not got one payment yet through them.

Careful!!

27 January 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear Peter,

We see your withdrawals have completed. Please let us know if you experience any issues with those.

Best wishes,
Legiano.com

Rated 2 out of 5 stars

This used to be a favourite casino

This used to be a favourite casino! I loved the huge number of games, especially favourites like Elk gaming. But tonight I deposited and instead of having a couple of hours of enjoyment with 20 & 40c bets, in less than 1/2 an hour the whole lot was gone. I won’t be back. Absolutely horrible return! What happened?

31 January 2025
Unprompted review
Legiano logo

Reply from Legiano

Dear Sarah,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rated 1 out of 5 stars

Be careful with this casino

Be careful with this casino. It's a deposit only casino. The withdrawals take a long time to process if prosecced at all. The live chat can do nothing to help you since they can't communicate with the appropriate department. I also e-mailed them but I get no response. This is a strategic that they follow to delay the withdrawals on purpose so ppl can gamble their winnings before they manage to withdraw them.

I ll keep posting and updating my review for further information.

31 January 2025
Unprompted review
Legiano logo

Reply from Legiano

Αγαπητέ πελάτη,

Σας ευχαριστούμε για τον χρόνο που αφιερώσατε και εκτιμούμε το γεγονός ότι μέσω της κριτικής σας εκφράσατε την απογοήτευσή σας.

Ζητούμε συγγνώμη για την ταλαιπωρία που μπορεί να προκλήθηκε από την καθυστέρηση της ανάληψής σας, αλλά θα θέλαμε να επισημάνουμε ότι ο χρόνος που απαιτείται για την επεξεργασία των αιτημάτων ανάληψης είναι ενδεικτικός και μερικές φορές μπορεί να υποστεί καθυστερήσεις σε σχέση με τον αριθμό των ενεργών αιτημάτων και με περαιτέρω διαφορετικές συνθήκες.

Ειδικότερα, σύμφωνα με τους Όρους και Προϋποθέσεις που είναι διαθέσιμοι στο κάτω μέρος της ιστοσελίδας μας, η Εταιρεία μπορεί να καθυστερήσει την επεξεργασία των αιτημάτων ανάληψης για τη διενέργεια ελέγχων σχετικά με την ταυτότητα του Πελάτη, το υπόλοιπο του λογαριασμού, την πηγή των κεφαλαίων.

Η Εταιρεία διατηρεί το δικαίωμα να αναβάλει την εκτέλεση οποιασδήποτε πληρωμής ή να παράσχει το ποσό των κερδών έως ότου ολοκληρωθούν με επιτυχία όλες οι διαδικασίες επαλήθευσης και οι έλεγχοι που αναφέρονται στους Όρους.

Σας ευχαριστούμε και πάλι για τον χρόνο που αφιερώσατε.

Με εκτίμηση,

Η ομάδα Legiano

Rated 1 out of 5 stars

Withdrawals doesn't work on this casino…

Withdrawals doesn't work on this casino and all casinos from the same company you will never get your winnings I waited 1 month and nothing so you only loose money here

7 January 2025
Unprompted review
Legiano logo

Reply from Legiano

Αγαπητέ πελάτη,

Σας ευχαριστούμε για τον χρόνο που αφιερώσατε και εκτιμούμε το γεγονός ότι μέσω της κριτικής σας θέσατε εκφράσατε την απογοήτευσή σας.

Ζητούμε συγγνώμη την ταλαιπωρία που μπορεί να προκλήθηκε, αλλά θα θέλαμε να επισημάνουμε ότι ο χρόνος που απαιτείται για την επεξεργασία των αιτημάτων ανάληψης είναι ενδεικτικός και μερικές φορές μπορεί να υποστεί καθυστερήσεις σε σχέση με τον αριθμό των ενεργών αιτημάτων και με περαιτέρω διαφορετικές συνθήκες.

Ως διεθνές καζίνο, τα αιτήματα ανάληψης ενδέχεται να υπόκεινται σε ελέγχους για επαλήθευση και ασφάλεια που μπορεί να προκαλέσουν περαιτέρω καθυστερήσεις σε σχέση με τους εκτιμώμενους χρόνους.

Ειδικότερα, σύμφωνα με τους Όρους και Προϋποθέσεις που είναι διαθέσιμοι στο κάτω μέρος της ιστοσελίδας μας, η Εταιρεία μπορεί να καθυστερήσει την επεξεργασία των αιτημάτων ανάληψης για τη διενέργεια ελέγχων σχετικά με την ταυτότητα του Πελάτη, το υπόλοιπο του λογαριασμού, την πηγή των κεφαλαίων και τη συμμόρφωση με τους Όρους.

Η Εταιρεία διατηρεί το δικαίωμα να αναβάλει την εκτέλεση οποιασδήποτε πληρωμής ή να παράσχει το ποσό των κερδών έως ότου ολοκληρωθούν με επιτυχία όλες οι διαδικασίες και οι έλεγχοι που αναφέρονται στους Όρους.

Έπειτα από έλεγχο του λογαριασμού σας όλες οι αναλήψεις σας είχαν ολοκληρωθεί απο μεριάς μας.

Σας ευχαριστούμε και πάλι που εκφράσατε την εμπειρία σας και με την ευκαιρία αυτή σας στέλνουμε τους καλύτερους χαιρετισμούς μας.

Με εκτίμηση,

Η ομάδα Legiano

Rated 1 out of 5 stars

Unacceptable Service and Missing Funds

Unacceptable Service and Missing Funds

I am extremely disappointed with my experience with [Legiano]. My account, which had $4,400, was allegedly "found," yet I was told that the email associated with it is "not working." This is outright ridiculous, as I have received all previous communications from [Legiano] on the same email without any issues.

Despite providing evidence, including all correspondence via a Google Drive link, the company has done nothing to address my concerns. Their lack of urgency and accountability is appalling. I work in a law firm and have extensive contacts in the legal field—rest assured, I am prepared to pursue every legal avenue to recover my funds if they fail to act promptly.

I cannot recommend [Legiano] to anyone. Their service is unreliable, their communication is unprofessional, and their handling of customer funds is questionable at best. Think twice before trusting this platform with your money.

20 December 2024
Unprompted review
Legiano logo

Reply from Legiano

Dear Akash,

We are sorry to hear you are having issues with your verification.

Please if you are not sure of the correct or requested documents to upload come to our live chat and ask for further assistance.

Verification is necessary before we can proceed with the transaction.

Your email has been noted, and now the documents for account verification can be seen in your account profile.

Best regards,
Legiano.com

Rated 1 out of 5 stars

Legiano is just scam

Legiano is just scam. 10 days and no payment for a small withdrawal of just 86 euros. They told me they pay instantly and in rare cases the payment can take up to 3 days. 10 days and counting and nothing. Deposit-only site

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Goood Casino

Goood Casino
Makes fun

19 December 2024
Unprompted review
Legiano logo

Reply from Legiano

Dear Sven Harbeck,

Thank you very much for your positive review.

We are pleased to read that you are satisfied with our service.
We hope you continue to have fun on our website

Best regards,
The Legiano-Team

Rated 1 out of 5 stars

Scammers from East Europe

They are scammers from East Europe, Belarus and Ukraine with no valid license to operate in Europe. They just have a copy of a bet gaming site developed by a team from Moldova. Do NOT play in Legiano!!!

15 December 2024
Unprompted review
Rated 1 out of 5 stars

SCAM they dont pay withdrawls

8 December 2024
Unprompted review
Legiano logo

Reply from Legiano

Dear Raúl,

Thank you for taking the time to leave a review on for our site.

We are very sorry to hear that you have experienced such issues with your payouts , but we would kindly ask you to provide us with your details and we will be more than happy to investigate your case.

Once again we are terribly sorry for the issues you have experienced.

We are awaiting for your contact.

Best wishes,

Legiano Customer Support

Rated 1 out of 5 stars

SCAM CASINO

They still refuse to pay my money breaking their terms and conditions.
Their customer support is USELESS, giving automated answers which are delaying your payment more , as they dont have access to the financial depattment. They are missing some of the best slot ganes , customer support is the worse , profits are not being paid , this is SCAM casino so KEEP AWAY !!!!

28 November 2024
Unprompted review
Legiano logo

Reply from Legiano

Dear Customer,

Thank you for taking the time and appreciate the fact that through your review you wanted to share your experience on our platform.

We apologize for the inconvenience this has caused you and we are sorry that your gaming experience on our platform has not been positive.

We inform you that withdrawal requests, regardless of the amount and as per the Terms and Conditions signed during registration and available at the foot of our Website, may be subject to delays due to checks on the identity of the Customer, on the account balance, on the source of funds.

In such cases, the Company may initiate, participate in or assist in the verification in relevant circumstances and the Client agrees to provide support and assistance in any such verification.

The Company reserves the right to postpone the execution of any payment or to provide the sum of the winnings until all the verification procedures and checks indicated in the Terms have been successfully completed.

In this sense, we reserve the right to carry out supplementary checks concerning identity, age, residence and other circumstances, both before and after having made deposits to the account or having made a withdrawal request.

We thank you for your cooperation and we assure you that our team is always working to improve our services.

Best Regards,

The Legiano team

Rated 1 out of 5 stars

Still trying to get my winings

Still trying to get my winings, the worst experience I ever had, stay away !!!
I ve tried to make 2 withdraws (500 euro each) at 11/11 and 12 /11.After 10 days (at their website the say that the withdraw process last maximum 3 days) they ve sent me 2 emails, the one saying that the first withdraw was succesfull and the second one that the second withdraw was rejected by the bank's provider. I ve applied again for the withdraw at 21/11 and also contacted the bank to ask why that happened, and the bank's answer was "how is it possible to accept the one and reject the other ?". Since then I ve tried many times to contact with legiano support and all the time I am taking the same answer,that the financial deppartment is too busy and working hard ,and has too many applications to confront and other excuses. Last friday they ve told me that my withdraw is at the last stage of the process.And yesterday that I ve reached them again ,I ve took the same answer,that they are too busy etc... I hope that I ll get my money ,but this is by far the worst experience I ve ever had at online gambling.

26 November 2024
Unprompted review
Legiano logo

Reply from Legiano

Αγαπητέ Πελάτη,

Σας ευχαριστούμε για τον χρόνο που αφιερώσατε και εκτιμούμε το γεγονός ότι μέσω της κριτικής σας θέσατε εκφράσατε την απογοήτευσή σας.

Ζητούμε συγγνώμη για την αναμονή, αλλά θα θέλαμε να επισημάνουμε ότι ο χρόνος που απαιτείται για την επεξεργασία των αιτημάτων ανάληψης είναι ενδεικτικός και μερικές φορές μπορεί να υποστεί καθυστερήσεις σε σχέση με τον αριθμό των ενεργών αιτημάτων και με περαιτέρω διαφορετικές συνθήκες.

Υπό αυτή την έννοια, διατηρούμε το δικαίωμα να χρησιμοποιήσουμε κάθε πρόσθετη διαδικασία και μέσο που κρίνουμε κατάλληλο για την επαλήθευση της ταυτότητας, της ηλικίας, της κατοικίας και άλλων περιστάσεων, τόσο πριν όσο και μετά την πραγματοποίηση καταθέσεων στο λογαριασμό και μετά την πραγματοποίηση ανάληψης.

Ωστόσο, έπειτα από ενεδελεχή έλεγχο του λογαριασμού σας, βλέπουμε πως όλες οι αναλήψεις σας έχουν ολοκληρωθεί.

Σας ευχαριστούμε για την κριτική σας και την υπομονή σας και με την ευκαιρία αυτή σας στέλνουμε τους καλύτερους χαιρετισμούς μας.

Η ομάδα του Legiano

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