Been with Legal for a few years and have reached out for diverse legal info on landlord/tenant, contracts, real estate, estate. They even prepared my will. I have had them in 3 different states as whe... See more
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Brian Maynor made a great impression. He called back in a timely manner, he listened and gave me advice on how to proceed with the research on the case. Then he assured that after the documents I send... See more
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We called close to the end of the business day and They provided an immediate platform (call center) to listen to and field my concern and issue. We were called by the attorney the next day (less t... See more
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I appreciate everybody that gave me assistance. They were patient and prompt. Even when my lawyer was on vacation they still found someone else to fill his position in order to speak with me.
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Company details
About LegalShield
Written by the company
What is LegalShield?
LegalShield is a legal subscription service that provides access to a network of provider law firms for a low, monthly fee. For over 50 years, LegalShield has made it affordable and easy for members to connect with designated law firms across the United States and parts of Canada made up of seasoned lawyers with an average of 22 years of experience that can consult on things like:
- Will preparation and estate planning
- Consumer and bill issues
- Contract review
Plus, they can write letters or make phone calls on your behalf and they are at your service 24/7 for covered legal emergencies. We offer a variety of personal and business membership options and there are currently 4.5 million people protected by LegalShield.
What exactly is a legal subscription service?
Instead of paying a lawyer by the hour, pay a small monthly or annual fee and get access to a law firm that can advise you on a variety of legal issues—but without a huge bill.
What is covered under the Personal LegalShield Membership?
As a LegalShield Member, you get access to a variety of legal services, in general, including: advice on an unlimited number of personal legal issues, letters or calls made on your behalf, contract and document review (starting at up to 15 pages each) and more. Review a plan contract for complete terms, coverage, amounts, conditions, eligibility, limitations and exclusions.
If the basic personal membership doesn’t cover my specific situation, how much will it cost me?
Many day-to-day personal legal issues are covered by the standard membership with no additional fees. If your personal legal issue is not a fully covered benefit, as a LegalShield Member, your Provider Law Firm can consult with you and provide additional referral services necessary to assist you at a discounted rate of the provider lawyer's standard hourly rate.
How can I access my legal team in an emergency?
Access after-hours legal consultation for covered personal legal emergencies such as an arrest or detainment, if you’re seriously injured in an automobile accident, or if you’re served with a warrant. Just call 1-877-825-3797 to speak to a representative 24 hours a day, 7 days a week. You can also log in to the LegalShield mobile app and select Call Emergency Line to make your call.
What is LegalShield's cancellation policy?
LegalShield is a monthly legal subscription service, and our members have the right to cancel at any time. Per our company policy, all cancellation requests must be provided in writing. The easiest way to cancel is by emailing us at support@legalshieldcorp.com with your name, membership number, phone number, and your request to cancel the membership.
For annual memberships, you may cancel any time after your first 12 months. If you would like to speak to someone about options to maintain your membership, please call as soon as possible to keep any pre-trial hours or other benefits you may have accumulated at (844)-714-8494 between 7-7 CST Monday-Friday, and a member of our team would be happy to help.
LegalShield Reviews: Do you utilize them?
Absolutely. We love hearing from our valued members and appreciate all feedback. We showcase our member’s reviews on our websites, social platforms, and various marketing materials.
Download the LegalShield App
Discover a new way to speak with lawyers. 24/7, hassle-free access to local lawyers with the LegalShield app.
How does LegalShield work?
Written by the company
- 1. Sign-up for LegalShield
- Receive your membership number and connect with your provider law firm.
- 2. Speak to a provider lawyer
- Connect with an experienced law firm in your state speak with a provider lawyer within eight business hours of request for consultation.
- 3. Find the legal advice you need
- Get personalized answers to your legal question.
Find the right plan for you
___
Over 4.5 million people have the access to forgo the traditional method of hiring a lawyer for a smarter, more affordable way to get the legal advice they need. LegalShield offers 3 main types of plans that include features to fit your specific needs.
Contact info
Pre-Paid Way 1, 74820, Ada, United States
- 800-654-7757
- memberservices@legalshieldcorp.com
- legalshield.com
Real Lawyers. Affordable Access.
4.5
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I have been trying to cancel this…
I have been trying to cancel this service for 5 months. I have called and been told to send email. I have sent 5 emails and all 5 reply they are working on it and then never hear from them then they charge you again. I would give 0 stars if I could. Do not sign up because they will never let you stop paying. My real attorney is now involved.
20 January 2026
Unprompted review
Reply from LegalShield
B, we’re sorry to hear you’re considering canceling your affordable legal service. LegalShield is a monthly legal subscription service, and members may cancel at any time.
Per company policy, cancellation requests must be submitted in writing. The easiest way to do this is by emailing support@pplsi.com with your name, membership number, phone number, and a request to cancel your membership.
For annual memberships, cancellation is available at any time after the initial 12-month term. If your membership was obtained through your employer, we also recommend notifying your Human Resources department to ensure the cancellation is fully processed.
If you have any questions, would like to confirm receipt of your request, or prefer to speak with someone directly, please contact our Customer Care Team at (844) 714-8494, Monday - Friday from 7:00 AM to 7:00 PM CST. A team member will be happy to assist you.
Reply from LegalShield
Laketria, Thank you for reaching out. Our dedicated LegalShield Customer Care Team is ready to help. Please get in touch with them at (800)-654-7757 or via chat at https://bit.ly/4kZ9t8d between 7-7 CST Monday-Friday. A member of our team will be happy to assist you.
They are horrible
They are horrible. Do not give them your bank information because they just go in and help themselves even though my account was on hold.
They took money and they were not suppose to and caused one of my checked to not be covered and cost me 25.00 charge on my account.
Now they are saying I am not getting my money back but I have started a chain of reaction to several places.
Just because they are lawyers they think they can do what they want with your money.
They illegally took money from my account.
I would say if you are going to use them once you make your first payment block them for any other withdrawals unless you approve them, good luck.
9 January 2026
Reply from LegalShield
Carole, Thank you for reaching out. We are seeing that your membership has been canceled. Our dedicated LegalShield Customer Care Team is ready to help. Please get in touch with them at (800)-654-7757 between 7-7 CST Monday-Friday. A member of our team will be happy to assist you.
Always prompt in responding to…
Always prompt in responding to inquiries. Always timely in resolution if required.
1 May 2026
Reply from LegalShield
Thanks for the review. We are thrilled that our team assisted you promptly. Thanks for being a valued member.
I was in the process of finalizing my…
I was in the process of finalizing my will with my assigned attorneys office, and had a few basic questions I needed answers to clarify the draft. They told me it would take 4 weeks to get an appt, but Legal shield claims you will get returns within less than 8 hrs. I spent hours on the phone trying to get this resolved, but legal shield came back saying they could see if I could speak to another office to get my questions answered. Do not waste your money....they have no authority to enforce their policy with the lawfirm. you get what you pay for!
4 May 2026
Unprompted review
Reply from LegalShield
Alecia, thank you for bringing your concern to our attention. We would like the opportunity to review this matter further and provide you with the support you need. To do so, we need a bit more info. Please submit our Lawyer Service Concern Form at https://legalshield.typeform.com/to/pSnMnF, and a team member will reach out to you directly. We look forward to assisting you.
Very understanding and always on time…
Very understanding and always on time with litigation..
26 November 2025
Reply from LegalShield
James, our team prioritizes providing thorough support with legal matters, and we're thrilled that it met your expectations. Please feel free to reach out if you need further assistance. We appreciate you choosing us.
Reply from LegalShield
Thanks for the kind words. It's fantastic that you were able to complete your important legal documents efficiently and confidently with our team.
Quick and clear responses!
20 April 2026
Reply from LegalShield
Thanks for the review. We are thrilled that our team assisted you promptly. Thanks for being a valued member.
Reliable service
The representative was kind and helpful, and the lawyer was prompt in returning my call. Also they delivered what they promised.
21 April 2026
Reply from LegalShield
Michael, Thanks for the kind words. We are thrilled that our team assisted you promptly. Thanks for choosing us.
Reply from LegalShield
Thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
Twice I have used legal shields and…
Twice I have used legal shields and their legal services have been outstanding. Thank you
30 April 2026
Reply from LegalShield
Thanks for the kind words. We strive to provide excellent customer service and are glad to hear that our team met your expectations. Thanks for choosing us.
Reply from LegalShield
Harris, thank you for your kind words. We're delighted to hear you feel confident in our team’s service, and we look forward to assisting you whenever needed. Thanks for being a valued member.
Quick and helpful
Quick response time from my provider law firm. The lawyer was very knowledgeable and answered all of my questions.
1 May 2026
Reply from LegalShield
Lisa, thanks for the review. We are thrilled that our team assisted you promptly. Thanks for being a valued member.
The response was on time
1 May 2026
Reply from LegalShield
Bobby, Thanks for the kind words. We are thrilled that our team assisted you promptly. Thanks for choosing us.
The person trying to help me did not…
The person trying to help me did not understand what I was asking. But the actual talk with the attorney was fine.
28 April 2026
Reply from LegalShield
Donna, thanks for sharing your experience. We appreciate your kind words. We look forward to continuing to support you whenever you need legal assistance.
Great experience with legal shield
I had very good experience with legal sheid, I was given Goldman Kramer Monaco as my representatives, where Mr David Pincus and Ingrid Alberto really took my case and did an awesome job for me Mrs Alberto and Mr Pincus informed throughout the whole process . It turned out for my best although it some time. I’m totally grateful for them both and of course legal shields too . The plan I have thru legal shield allowed me to have lawyers like them to help me. Thank you legal shield and Goldman Kramer Monaco
29 April 2026
Unprompted review
Reply from LegalShield
Shamanism, we’re so happy to hear you were satisfied with our team's services, and we appreciate you taking the time to share your feedback. Thanks for choosing us.
Reply from LegalShield
Thank you for your continued trust and kind words. Our team is here to provide the support you need, and we look forward to assisting you whenever legal questions arise.
Affordable Legal Help
For the monthly cost, the value is remarkable. I have always felt like legal help was only for people who could afford a retainer, LegalShield changed that equation completely for me.
Everything about the experience was pleasant. The law firm assigned to my plan has been incredibly responsive — calls were typically returned the same business day, and the attorney whom I spoke with was knowledgeable & patient. I've used the service to send a demand letter to a contractor, and got advice on how to move forward given the situation with our contractor. The experience was professional and thorough.
1 May 2026
Reply from LegalShield
PHR, thank you for sharing your positive experience. We’re grateful for your trust in our team and are committed to supporting you every step of the way. If you have any questions or need assistance moving forward, please don’t hesitate to reach out.
Its like a insurance that actually works 💯
Actual answers to my personal situations. Finally no more worries for certain situations and no more sleepless nights wondering if we are going to overcome situations. Its like having a real team in your corner. Its definitely worth the money if you find yourself in trying times.
1 May 2026
Reply from LegalShield
Anthony, thanks for the glowing review. We couldn't agree with you more. We are thrilled that you are enjoying the peace of mind your membership brings! Thanks for choosing us.
Satisfied Customer
I was very satisfied with the services received from the staff at LegalShield. Representatives were always helpful in directing me to the law firm to assist with all legal questions. The attorney assigned to my case gave sound legal advice and showed ample patience in guiding me through the process. Again, quite satisfied with overall services.
30 April 2026
Reply from LegalShield
Dwight, thank you for your thoughtful words. We are glad that our team was able to provide guidance that made a difference in your situation. We’re here to support you whenever you need assistance. Thanks for being a valued member.
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