While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The lads in customer service couldn't have been more helpful in getting me sorted with the right gear as I'm new to bikes. I had heard of this place through a couple of friends and I'm glad I took the trip out to Lee. Class shop and a very nice selection of stuff.
I bought a pair of helmet with them, but they needed to order it because they didn't have it there (that was fine. It was informed before I pay).
The person said it would get there in 3/5 days, but every time I called them (at the last day of this range of date) they increase the range of date (3/5, then 5/7, then 7/10 days,...) and always being really rude on the phone.
spent over 5k with this lot over a number of years, service dropped off disastrously recently, booked bike in for valve clearances only and they did the whole 32k service ! €200 wasted, then the zip failed on my oxford panniers which have a lifetime guarantee as confirmed by oxford, despite having proof of purchase a girl told me on the phone (as she was coached in the background) 'we don't honour oxford lifetime warranties' ? When i emailed and threatened the small claims court they said they would 'have a look at it'. I recently tried to use their online retail thing and they have thrown their toys out of the pram and locked my account !
For god's sake grow up!
Pathetic
Very knowledgeable and very sound they give you options and let you decide without putting pressure on you. Good quality gear and a great selection. Will definitely be returning for more kit
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
