Had a great experience from start to finish - Atul was always available for any questions I had and kept me updated throughout. Even received a call from Harj tonight to confirm the car was delivered... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently leased a car through Lease Car Direct, and I couldn’t be happier with the service. Harj was fantastic throughout, professional, proactive and genuinely went above and beyond to get eve... See more
This was our first time of leasing a car. The experience has been easy due to the excellent customer service from Harj. His availability to contact by phone, messages and email was excellent and... See more
From beginning to end, my experience with Harj and the team was fantastic. We were pleasantly surprised when our 75 reg VW Tiguan R-Line arrived a month early. We couldn't be more thrilled and will de... See more
Company details
Written by the company
Our aim is to provide our customers with the best offers on the latest car models, enabling you to own a new car for less. The process of order to delivery is quick, easy and hassle-free.
Contact info
Studio 9, 50-54 St Pauls Square, Birmingham., B3 1QS, Birmingham, United Kingdom
- 0121 514 8865
- info@leasecardirect.co.uk
- leasecardirect.co.uk
4.9
Excellent
197 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really helpful team
Really helpful team ! Got an Audi A5 Great deal ! Happy days !
10 December 2020
Unprompted review
1st time using this company and will…
1st time using this company and will definitely be using them again when my deal comes to an end. 1st class service from start to finish. 👍
9 December 2020
Unprompted review
Great Company
I approached Lease Car Direct amongst the pandemic, being a keyworker I needed a quick, reliable team who could take the stress and hassle out of leasing a car when I was working 12-14hr shifts. When Harj got in touch and we decided on the car and spec and he provided such a good service. We did have hiccups along the way, No fault of Lease Car Direct, Harj helped us so much with the bumps we came across and went above and beyond to make sure we got our car. Which we did, and we love it! Would definitely recommend to others and I would definitely use this company again in the future. Thank you
19 November 2020
Brilliant Audi A5 Lease arrangement
This was my first experience using a Broker company, and distance selling. I contacted Lease Car Direct through Instagram, and very quickly they gave me a contact number for Harj. Very professional and reassuring service. The car was bought without being able to see it or test drive due to COVID restrictions, but the quality and quantity of information Harj supplied was brilliant and filled me with confidence; enough that I did not feel the need to go and see the product beforehand.
I contacted an Audi dealership to compare the deal I had received with what they could offer, and it was nowhere close. They were asking for nearly £200 pcm more, and were after a 6 month advance rental.
I had received other deals within my emailing box from various other Broker’s offering similar prices, but the small admin fee Lease Car Direct requested makes them the Broker of choice for me.
Can’t speak for highly of the team there, everything was very prompt and straightforward. Contactable at unsociable hours, and a very personal touch to the service with contact after they had handed over to Audi to ensure everything was fine.
Thank you Harj and the team, will be returning in 18 months or so to organise the next one!
2 November 2020
Great service
Received fantastic advice from Atul. Excellent service. Much appreciated would highly recommend these guys
1 November 2020
Found them ease to deal with and did…
Found them ease to deal with and did everything they promised.
1 November 2020
Excellent service would return without…10:10
Excellent service would return without hesitation
2 August 2020
Unprompted review
Excellent company to deal with
Excellent company to deal with, great lease offers and a personal service! Thank you again!
27 July 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.