Lease4Less Reviews 

1,247
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, highly knowledgeable, and quick to respond to any inquiries throughout the leasing process. People consistently note that the team goes the extra mile to secure the best vehicle deals and ensure a completely smooth process from the initial contact to final delivery. However, some people mentioned frustrating issues with delivery delays and a noticeable lack of proactive updates from the team. Some reviewers also noted ongoing difficulties in obtaining timely responses when chasing customer support for essential information regarding their vehicle's status.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful, knowledgeable, and... See more

Service

People report positive experiences with service, highlighting that team members are efficient, helpful, and... See more

Customer service

Consumers find customer service to be positive, highlighting prompt, efficient, and friendly support from... See more

Response time

Customers report extremely positive experiences with response times, noting prompt and efficient... See more

Delivery service

Clients share satisfaction with the delivery service, noting that vehicles arrive on time and smoothly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from Matthew Cornes who found me a brilliant deal on a new Audi Q6 etron. Lease 4 Less were miles more competitive than Audi direct and they were true to their word re delivery dates... See more

Rated 5 out of 5 stars

Great service. Had been let down by other lease companies but these we amazing. I dealt with James who was brilliant, very open and honest about the whole thing, and made the whole experience posit... See more

Rated 5 out of 5 stars

We’ve been working with James Rushton for about five years now and honestly wouldn’t go anywhere else! He’s sourced four vehicles for us so far — both business and personal — and we’ll be ordering... See more

Rated 5 out of 5 stars

Matthew Cornes has been really helpful from the start — super quick to reply, always clear with information, and has made everything easy and stress-free. He’s kept me updated throughout and got every... See more


Company details

  1. Car Leasing Service

Written by the company

Lease4Less is a specialist vehicle leasing broker with access to many funders, and our aim is to secure the highest discounts on vehicles, and select the most appropriate funder to suit your requirements. This is based on price, quality of service, availability of credit, your preferences and your ultimate satisfaction.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(1,247)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional, stress free experience.

Very helpful leasing consultant, readily prepared to deal with any enquiry or concern. My initial requirements were a little non standard but dealt with in a reassuring way. Admin team also very efficient. Car delivered exactly as promised.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

I have dealt with David Crawley from…

I have dealt with David Crawley from lease4lease twice now for both of my leased cars.
David has always been very helpful and friendly to my needs.
My first car was the first lease deal I have ever had and I was unsure of how it all worked but David helped me every step of the way and nothing was ever a problem.
He replied to my emails and questions very promptly.
I have definitely recommended the company to family and friends looking to lease.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Seamless process from start to finish

Seamless process from start to finish, car in stock so circa six weeks from quote to delivery, probably quicker if i hadn't been on holiday. Can't fault the customer service from David and the team at Lease4Less. Communication second to none, answers to all my questions / enquiries within 24 hours or less. Would not hesitate to recommend to family and friends, will be be back when this lease runs out.

29 July 2025
Unprompted review
Rated 1 out of 5 stars

Cowboy Lease Company, don’t trust the reviews.

Horrible experience dealing with this lease firm, ordered a new car in January with a delivery date of early May, Car never arrived and despite repeated calls for an update nothing forthcoming, In July had to cancel the order as current lease had already been extended twice, They are now pursuing me for a £700 cancellation fee, for which I have had to engage a solicitor. Cowboys beware.

24 July 2025
Unprompted review
Lease4Less logo

Reply from Lease4Less

I’m very sorry to hear about your experience and understand the frustration caused by delays. While we aim to provide accurate delivery estimates, it’s important to note that these dates are indicative and can be affected by factors beyond our control, such as supplier or manufacturing delays. Estimated dates are received directly from the manufacturer, we do not control the production of these vehicles.

Regarding the cancellation fee, this is clearly outlined in three separate documents provided at the time of order: the Order Form, the Information Notice document, and the document titled Terms and Conditions – Your Cancellation Rights. These documents set out the contractual obligations associated with cancelling an order.

We do take all customer feedback seriously, and your experience highlights areas where communication could have been clearer. We remain committed to managing orders professionally and ensuring customers are kept informed, even when circumstances are outside our control.

Rated 5 out of 5 stars

Excellent service, start to finish

Laura is always attentive and delivers what we ask of her. She also offers special deals to widen our search. She is thorough, quick, assertive and easy to talk to. I would highly recommend and have dealt with numerous lease companies.
A huge thank you to Laura for your hard work as i am a fussy pants! :)

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Simple, Quick and Trouble Free

I have used Lease4Less (and specifically Laura Whyte) for many years now. She is always super helpful, acts really quickly and I’d recommend using her and Lease4Less without hesitation.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

A Very Positive Experience

Decided some months ago to lease a car from Lease4Less as the deal they were offering on the car I wanted was by far the best. From the start I dealt with Matthew Comes at the company who guided me through the process. Throughout, I was impressed with his professionalism & dedication & I he always made me feel valued as a customer. When he said he would get back to me with something or other I’d requested, he always did. I have nothing but the highest praise for him & the company should recognise, if they don’t already, that he’s a real asset to them. Tks Matthew.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Thank you!

I would like to say a huge thank you to Matthew Cornes who went above and beyond to find me the exact car I wanted for the exact month i required it from. He made the process so straightforward for me and always kept me in the loop with any updates.

Thank you again!!

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Laura

Laura, has made our experience exciting, unstressful and informative, keeping in touch throughout every step!

Dealerships nowadays don’t give you this kind of service!

Laura found us a stock vw golf gti clubsport well spec’d for a speedy delivery! We couldn’t be more pleased with our purchase!

Thankyou Laura! A firm example of why people buy from people! Thankyou for our experience we look forward to taking delivery in due course

Regards

The Blashill’s

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Competitive prices and excellent customer service!

From my initial enquiry to placing the order for my new vehicle, the service I received from Laura was absolutely outstanding. She was incredibly helpful, knowledgeable, and approachable throughout the entire process. No question was too much trouble, and she made sure I was kept informed at every step.

What truly stood out was how Laura went above and beyond—personally reaching out to the dealership to help facilitate a change I wanted to make on the vehicle. Thanks to her efficiency and dedication, the entire process was smooth and seamless, taking just over 24 hours from completing the online application to being approved and placing the order.

My new car is now scheduled for delivery in October, and I couldn’t be happier. I would highly recommend Lease4Less to anyone looking for a competitive deal and, more importantly, outstanding customer service—Laura is a credit to the team!

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Good company

We had a good experience leasing with Matt. The car was delayed due to the garage damaging it in transit however Matt kept us informed throughout the process and the car got to us quickly.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Laura was extremely helpful

I had a fantastic experience working with Laura at Lease4Less. She was incredibly helpful, super responsive, and made the entire leasing process smooth and easy to understand. She helped me choose the perfect car model and made sure I understood all the features and options. I highly recommend her for anyone looking to lease a car!

25 June 2025
Unprompted review

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