Lease2Buy Reviews 

170
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Fake advertising. It says they are the lenders but they are just another broker. People with bad credit, i advise you to not to fall into this trap

Rated 5 out of 5 stars

I would recommend lease2buy to anyone. Everyone is really helpful and friendly even to the point that I recently had a change in my circumstances due to work being quiet and had to miss a few payments... See more

Rated 5 out of 5 stars

Arranged my lease 2 years ago, the process of which all went perfectly smooth. Lease 2 Buy are a great company, very understanding if there's ever an issue & I really could not find a thing to compla... See more

Rated 5 out of 5 stars

All I can say is experiencing is Believing! The process from beginning to end took exactly 14 days. Its that quick! This was my 1st time leasing a Car and I can say it was so stress free. Gordon and... See more

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3.8

Great

TrustScore 4 out of 5

170 reviews

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3.8

All reviews

(170)

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Rated 5 out of 5 stars

Such a smooth service ..5 ******

From the first phone call to picking my van up excellent service had a cpl of problems. .which they sorted st8 away .thanks Gordon and viv
Will use you again and would recommend lease2buy to anyone

3 November 2015
Unprompted review
Rated 3 out of 5 stars

Lease2buy Frustration

In fact, I will recommend friends and family but with the caution to questioning them for clear explanations about their terms of conditions especially the insurance policies for commercial car leasing.
However, their cars are well maintained and peace of mind guaranteed.

3 November 2015
Unprompted review
Rated 4 out of 5 stars

So far

I bought my car just over 2 years ago, the service from front door to garage door has been second to none!!!!
Would I use them again? Yes as a matter of fact I have asked them to look for a specific vehicle for me. If they can and give me the service I got last time they will more than deserve their 5 stars, at the moment poised on 4!!

2 November 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

I want to recommend this company to everybody , they work like experts, if you want to buy a verry good car , this is the right place.All what you have to do is to apply for a car and in 2 week's you can drive away . Thank you Lease2buy ,5 star from me.

17 October 2015
Unprompted review
Rated 5 out of 5 stars

Lease2Buy... Great Company, Will Be Back

Lease2Buy,, BRILLIANT!!!
VERY HELPFULL FROM THE START BENT OVER BACKWARDS FOR ME, MADE SURE EVERYTHING WAS RIGHT FROM THE START,
THEY EVEN DID MY PRIVATE REGISTRATION FOR ME. AND FOR THE CAR EXACTLY AS THEY SAYS, IMMACULATE AND IT PASSED MY TAXI TEST WITH FLYING COLOURS, VERY HONEST PEOPLE AND VERY HELPFUL. THANKS GUYS

12 October 2015
Unprompted review
Rated 5 out of 5 stars

Fast and reliable

Just picked up the keys to our new family car and the full process was a breeze. Fast application and had the car 14 days later simple. Thanks :)

25 September 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Have just picked up my 1st car today from lease2buy. From the first point of contact till picking up car has been excellent, have been kept up to date every step of the way. The car is what was described in advert, would even say it looked better than expected. The guys in the office were pleasant and professional and explained everything in detail and answered every question that was asked. I would definitely recommend to use. Will be using them myself again 😀👍

31 August 2015
Unprompted review
Rated 5 out of 5 stars

Purchased a Mercedes CLK convertable

Having received many email updates which I subscribed too over a 6/12 month period showing Lease2Buy cars I finally jumped on a airoplane, train, bus and a taxi having teavelled up from the South of England with my wife and I purchased one and I have to say it was very painless and a simple process with very helpfull staff who went through everything including all the paperwork in detail and the car was as per their pictures & discription which was excellent.
The drive home was a pleasure so well done to Lease2Buy and thier staff.

30 August 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

I would recommend lease2buy to anyone. Everyone is really helpful and friendly even to the point that I recently had a change in my circumstances due to work being quiet and had to miss a few payments and although this happened my details were passed onto a gentleman called Bert Salisbury who quickly resolved the matter for me and now has everything back in order. Can't thank him enough really.

29 August 2015
Unprompted review
Rated 5 out of 5 stars

excellent service

Can't speak highly enough of the staff especially Suzanne who was overwhelmed on collection day but soldiered on regardless as for the car couldn't be happen it's in showroom condition with less miles than my Bicycle 100% A 1 service WILL DEFO USE AGAIN IN FUTURE

28 August 2015
Unprompted review
Rated 5 out of 5 stars

Great customer service, Great Company.

I have purchased 2 vehicles from Lease2buy, a van and a car. On both occasions I received excellent customer service from all the office staff. The process of buying the vehicles when accepted is smooth and painless. Aftercare is also excellent as they are just a phone call away and sort things quickly. Highly recommended and cant wait to upgrade my current car when able to do so.

26 August 2015
Unprompted review
Rated 5 out of 5 stars

brill

2 years nearly up on my quashkai and never had a problem,great service great staff great motors will be going back for another soon

9 August 2015
Unprompted review
Rated 5 out of 5 stars

Experience

Quick and reliable, very pleasant staff and helpful. I wouldn't have a car if not them

5 August 2015
Unprompted review
Rated 2 out of 5 stars

customer service and standard lacking

the loan application process was smooth and viv was lovely. on driving my vehicle home there was a strong vibration through the steering wheel when the brakes were applied and the air con did not work even though their vehicle comes with a full service, mot and free from fault.
I took this vehicle to two different garages who stated the discs were warped and the vehicle was not safe to drive. the vehicle has a 30 day warranty for repair if you take it to their garage in Irvine but I live 372 miles away and had no way of transporting it there so I had to have it done locally and pay half the costs at £135 on top of the deposit I has already paid for the car.
when the garage took the wheel off they found the hub nut welded to the drive shaft for extra safety as a claim by them. this is not how the vehicle should of been repaired and now I have to have the drive shaft replaced at my own cost.

28 July 2015
Unprompted review
Lease2Buy logo

Reply from Lease2Buy

Mrs Ward,

I was surprised to read your negative review. I believed that we had reached an amicable agreement to have your vehicle repaired.I spoke to the Regional Manager of Halfords Auto’s, where you took your car. He said, he could see no issue with my workshop putting 2 small spot welds on the hub nut as a precaution. One thing he did say, which you did not tell us, your husband is the Assistant Manager of the Halford’s Branch you took the car to for repair.
Putting all of the above to one side, we strive to give, where possible, total customer satisfaction. I would be happy to discuss your complaint, please feel free to call me on 01294 277 550.

Gordon Birrell
Director
Lease2Buy, Irvine

Rated 1 out of 5 stars

Poor post sales support

I have just purchased my third car from Lease2buy, and it will be my last!!! It used to be a great family type of business, well that ethos is seriously in the past for them now.

The collected car was not as advertied and had faults. I have tired for a week with phone calls and email sent/made and still no answer.

I am seriously disappointed in the post sales customer service and would no longer be recommending this company to any friends/family members.

28 July 2015
Unprompted review

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