Lease2Buy Reviews 

170
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Fake advertising. It says they are the lenders but they are just another broker. People with bad credit, i advise you to not to fall into this trap

Rated 5 out of 5 stars

I would recommend lease2buy to anyone. Everyone is really helpful and friendly even to the point that I recently had a change in my circumstances due to work being quiet and had to miss a few payments... See more

Rated 5 out of 5 stars

Arranged my lease 2 years ago, the process of which all went perfectly smooth. Lease 2 Buy are a great company, very understanding if there's ever an issue & I really could not find a thing to compla... See more

Rated 5 out of 5 stars

All I can say is experiencing is Believing! The process from beginning to end took exactly 14 days. Its that quick! This was my 1st time leasing a Car and I can say it was so stress free. Gordon and... See more

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3.8

Great

TrustScore 4 out of 5

170 reviews

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3.8

All reviews

(170)

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Rated 1 out of 5 stars

Fake advertising

Fake advertising. It says they are the lenders but they are just another broker.
People with bad credit, i advise you to not to fall into this trap

8 January 2020
Unprompted review
Rated 5 out of 5 stars

Extremely happy

I contacted Lease 2 Buy after seeing a vehicle on the website but once I spoke to Chris and Paul I was able to find a dealership near me and within a couple of hours it was all arranged and it was so easy and stress free. I collect my new van 3 days after picking it out at the dealership.

I highly recommend this company. Thanks guys

6 July 2019
Unprompted review
Rated 1 out of 5 stars

Got a hire car from this company which…

Got a hire car from this company which I paid for monthly. Very happy with the car then got a call to say I had a week to get it back or buy it. Decided a more practical car would be better handed it back and left my new sunglasses in it called the next day to get them and low and behold they weren’t there!!! Very expensive sunglasses dishonest staff!!!

29 August 2018
Unprompted review
Rated 3 out of 5 stars

We got a car through finance with this…

We got a car through finance with this company about 4 years ago. Everything went without a glitch, we made every payment on time and the car was perfect for us. Due to a change in circumstances we sold the car on at the end of the agreement. Half a year later, I needed a car again and so went straight back to lease2buy as at that point I wouldn’t have considered anywhere else. Was advised about their new flexi-lease option, again everything went smoothly, picked up a car of my choice a few days later. Fast forward four months later, one week a payment was missed due to circumstances outwith my control. Promised to pay this missed payment as soon as possible (subsequent payments continued to be paid out) only to wake up one morning to several missed calls and angry texts demanding I arrange collection of the car that very day! Apparently this was not negotiable! Did as they asked and handed the car back in pristine condition with half a tank of diesel! Was promised my deposit back along with that weeks payment that had come out of my bank the morning the demand to hand the car back was made. I received my deposit back but I’m still waiting on the £89 payment 🙂 ironic really, considering that’s essentially the missed payment right there that caused all of this in the first place! Anyway, bit of a palaver, left me out of work for a week or so, but all sorted now, so not to worry! Was very disappointed how my lease ended considering I’d been a customer for a fair few years with no problems!

15 August 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic company, very pleasant staff & quick & easy process

Arranged my lease 2 years ago, the process of which all went perfectly smooth. Lease 2 Buy are a great company, very understanding if there's ever an issue & I really could not find a thing to complain about! My lease has recently ended & the process of signing the car over was dealt with immediately, with me receiving all relevant documentation within 48 hours. Lease 2 Buy are so good I keep finding myself looking on their site for another car!

8 June 2018
Unprompted review
Rated 5 out of 5 stars

No complaints at all!

Within 48 hours of choosing the car, all the paperwork was completed and I am about to take ownership of a perfect car for me.
This was my first time buying a car in this fashion and Brian was really patient and supportive of me. This wont be the last time I purchase a car like this!
Finally, just a massive thanks to all concerned, it's really appreciated.

1 June 2018
Unprompted review
Rated 5 out of 5 stars

Just needed to drop a line to say a…

Just needed to drop a line to say a massive thanks to the team at Lease2buy, Your aftercare service "As Always" is "Second to none". Thanks to Stuart and Viv for all your help, I never expected anything less and got a fast efficient aftercare service from you. I look forward to doing business with you in the future. Many thanks. Forbes.

27 April 2018
Unprompted review
Rated 1 out of 5 stars

Worst company ever!!

Worst company ever...after already using the company to buy our previous car over a period of 36 months with no issues from them, we go back to them to be handled poorly from start to finish. Put through a credit check for finance when we could have told them ourselves that it would be declined hence the reason for paying over the top for your services previously to purchase a car.
My advice stay clear!!

29 March 2018
Unprompted review
Lease2Buy logo

Reply from Lease2Buy

Nadine,

Whilst we make every effort to gain a finance acceptance for our customers, there is no guarantee. We do offer
our customers a flexible lease, this will allow you to drive a quality car whilst we wait to propose you again once
the current high demand for finance recedes. We have great success with hundreds of customers every month,
as such, I can see no reason why people should stay clear of Lease2Buy, we offer good service and the opportunity
to have a car even if you get declined for finance.

If you would like more information on our additional services, please contact myself.

Sincerely

Gordon Birrell
Director

Rated 5 out of 5 stars

Excellent service really helpful went…

Excellent service really helpful went above and beyond for me and my partner we are over the moon with our car would highly recommend thank you to viv for sorting everything down to the tax and Gordon for getting us what we wanted

27 March 2018
Unprompted review
Rated 1 out of 5 stars

Waste of space

Waste of space , was approved in January , got excuse after excuse the guys had man flu etc , never contacted me couldn’t find me a long wheel base van in the uk for £10 k unbelievable company just not interested whatsoever if you want a van go somewhere else I’d say . This is a true reflection of this company . Why does this have to be reviewed when I am being totally honest about my experience with this company .

21 February 2018
Unprompted review
Lease2Buy logo

Reply from Lease2Buy

Hello John,

You are correct in that during January this year our staffing levels were severely affected by the flu bug. This not only affected
the sales dept. but also our ability to go out and source new vehicles, we are now running at full strength again with new
vehicles coming into stock on a daily basis. I would be delighted to assist you with the purchase of a van, as I don't have
your full name I am unable to contact you directly, please call me and I will look after you personally.

Sincerely

Gordon Birrell
Director

Rated 5 out of 5 stars

So happy with my choice.

After deliberating for some time as to whether car leasing was the best option for me, I was recommended by family to look in to Lease2Buy to see if they had any options that would suit me. Due to my credit score and age, I have struggled a lot, and so I didn't think for a second Lease 2 Buy would be any more helpful than any of the other companies i've looked in to, but from the very beginning they have been unbelievably friendly, helpful and supportive, and made me feel safe and valued as a customer. Couldn't have asked for anything more to be honest
I picked up my new car a few weeks ago and I'm so happy with it. For me, the biggest relief was that the costs are all set out up front with absolutely nothing hidden from you from the first application to the end. Although it may feel slightly daunting at first, when you break it down and look at it in detail it's incredible value for money and exactly what someone in my situation needed. It's such a relief to have people who will be upfront and honest with you, and help find the best car to suit your needs, rather than saying anything to make a sale, as has been the case with many other companies i've tried to deal with in the past. I've already recommended to friends.

2 February 2018
Unprompted review
Rated 1 out of 5 stars

after 2 months of buy a van faults …

after 2 months of buy a van faults started to appear and with only 30 day warranty nothing i could do but pay out of my pocket.
avoid this company

10 January 2018
Unprompted review
Lease2Buy logo

Reply from Lease2Buy

Hello Mr Watts,

I was disappointed to read your review as we stride to ensure all our customers are happy with their vehicles. I do note
however that we have never received any communication from you with regards to an faults with your vehicle. I have tried
calling you, if you can get in touch with us, we can discuss your complaint.

Kind Regards

Gordon Birrell
Director

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