LeakBot discovered a leak in our water system and advised us via the app and text messages and emails. They then called and explained the no charge program a of visiting our home and testing to find... See more
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The smart water leak detector that spots hidden leaks before they become bigger problems.
Contact info
United Kingdom
- support@leakbot.io
- leakbot.io
Replied to 100% of negative reviews
Typically replies within 1 week
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Jesus was efficient and explained…
Jesus was efficient and explained everything clearly.
Good experience
The rep who came out was thorough, pleasant & efficient. He explained everything & cleaned up
Professional
Easily set appointment, tech called in advance and arrived on time. He was obviously well trained, and didn't take long to determine the problem. He explained everything to me and made suggestions for the future. No time wasted, very professional.
Had a LeakBot engineer visit earlier…
Had a LeakBot engineer visit earlier today following a leak that the LeakBot had identified. Demis visited and was excellent. Identified the leak, fixed it comprehensively, and was very respectful of our house throughout. He took time to make sure everything was ok before he left after running a number of tests. Can’t recommend the LeakBot device and the engineer visit more highly
Fabulous service
Fabulous service. The engineer was accommodating, polite, respectful and friendly.
Leakbot showed up and he was great but…
Leakbot showed up and he was great but months went by and nothing. I called and a plumber was scheduled to come yesterday but he never showed and we still have leaks. When will the plumber come?

Reply from LeakBot
your man you sent out Robert was…
your man you sent out Robert was wonderful he explained everything in great detail and checked everything showed me things i hadn't notice he was super efficient
Investigation of Findings
The service for the notification was very good. However, it was determined that there was no leak as I had relayed to Leakbot previously.
Excellent Customer Service
The person I contacted was helpful, courteous, and understandable. I was given a date, time, and name for the service required. On the day of the service, I received a call from the service technician who told me the time he would arrive. He arrived promptly on time, I very much appreciate that. He was very professional, ran extensive tests to pinpoint the problem.
Excellent
Friendly and polite in spite of difficult journey to me (6h due to incident on M6). Knowledgeable and keen to give useful information. Sorted the problem out efficiently and told me what to look out for in case of further issues.
Absolute pile of rubbish
Absolute pile of rubbish. Constantly showing leakage but also no water usage. Causing more concern and frustration than being useful. Will be removing and discarding as soon as we get home

Reply from LeakBot
Courteous, competent repair
Polite, intelligent agent for the service appeared on time, assessed the situation fully and rapidly professionally resolved the problem, explaining the process thru out!
Great tech visit
The tech that came out and spent enough time to get a comprehensive understanding of what was happening, then fixed the problem (toilet leak) without any hassle. Very friendly.
Fantastic customer support
Fantastic customer support. Friendly and knowledgeable.
Dreadful customer service - avoid.
My leakbot has not worked since September. All emails to customer services have been ignored. My insurance company is paying for a device that doesn't work and there's no way to get it fixed. Please avoid this company if you can.

Reply from LeakBot
LeakBot review
Arrived on time, advised when he was on his way. Connected the equipment and found where there were leaks then repaired them quickly. Put everything back it how it was when he arrived.
The Technician was very friendly and…
The Technician was very friendly and provided direct and reliable advice regarding my water system.Not only was he able to locate the source of my water leak he also anticipated future potential leaks including an outdoor pipe which he fixed.
As a customer I highly commend the technician based on his previous work experience and knowledge as a plumber which was reassuring.
Brilliant experience great engineer
Brilliant experience great engineer. Saved me a fortune. Great product. AI can work wonders!
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