Ethics-fast platforms are rare, and this site stands out. Their plant-based product recommendations have been a perfect match for my lifestyle. Their shift away from selling products shows how much th... See more
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I read a post about vegan pregnancy and went into labor a bit more prepared as a vegan. I had no idea that hospitals wouldn't have vegan options for food. Thank goodness that I packed my bag full of h... See more
Starting a plant-based lifestyle was daunting until I found this site. Their beginner-friendly tips and product suggestions have been so helpful. Their focus on sustainability and ethical brands makes... See more
Big changes in a vegan company. Great place, love it and amazing support!! I'm new to the vegan lifestyle. I contacted Leafysouls to ask about the best way to get started as a beginner and within in... See more
Company details
Information provided by various external sources
Leafy Souls is Brand focused on Ethics and Morality through Veganism. We are selling Vegan Apparel, Cosmetics, Food products & more. Our vision is bring morality back to humanity so that we can create a compassionate and sustainable future.
Contact info
Singapore
- leafysouls.com
People also looked at
Very bad quality and no ethical value
Very bad quality and items took almost 5 weeks to arrive. I also still have one item outstanding, now almost three months since my purchase. I have to say I am very disappointed and suggest, if leafy souls once to get ahead of the game, they start paying close attention to quality and ethical value and perhaps then they wouldn’t get such negative feedback. I’m afraid I will no longer purchase any item from them again.
28 August 2019
Unprompted review
Reply from Leafysouls
Hello Nora,
We always aim to deliver a great experience to our customers. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
We can’t fix the past but you have our commitment to improve on our policies and and speed of response in handling such issues. We would like to inform you that recently we have made changes to our refund policies, our vegan suppliers and also made changes to our internal processes in general so as to prevent this from happening in future.
Once again thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly feel free to reach out to us anytime through our email: support@leafysouls.com
Loved my 1st 2 items I ordered
I ordered a beautiful tapestry and a cute T-shirt from Leafy Souls. So happy with both products. I received both items very quickly and the quality for both is great. The tapestry was exactly what I was hoping it would be and looks so good hanging on my wall in my guest room:) The T-shirt fits true to size and is very soft. Thanks Leafy Souls I will definitely be purchasing more from you.
23 August 2019
Unprompted review
Why I didn't buy
I had a positive experience with Leafy Souls in every communication, except I did not order anything due to the high prices. Now that I understand that their merchandise comes from China I will NOT be ordering anything.
I continued receiving emails from a representative of the company asking me for reviews; I was initially promised a $20 gift card which I have never received. I probably won't use it because of their exorbitant prices on cheap Chinese crap. I'm very disappointed; I thought they were legit until I read previous reviews.
21 August 2019
Unprompted review
Keep reading.
I got an ocean floor projector. At first I thought it was kind of cheap due to packaging. Delivery wasn’t too bad. When i ordered it the remote didn’t work (it takes AAA batteries that doesn’t come with it which i didn’t know) after the batteries were in the remote still didn’t work. I emailed the site and they sent me a new one and it works perfectly. This is definitely a favorite purchase! :)
13 August 2019
Unprompted review
The products I received from Leafy are poor quality
The products I received from Leafy Souls were extremely poor. The quality was low. I ordered a pair of sandals that I literally threw in the garbage immediately. They smelled bad and were terrible quality. I also received a purse with a random logo on it that was not visible in the image when I purchased. I am still waiting one additional item, 4 weeks later. I read that returning an item to this company is near impossible so I didn’t even bother. I just figure it’s my fault for not doing my due diligence with research before purchasing from them. I love their mission statement and wanted to purchase quality vegan goods but unfortunately this is not the place to do it.
19 July 2019
Unprompted review
Reply from Leafysouls
Hello Heather,
We always aim to deliver a great experience to our customers. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
We can’t fix the past but you have our commitment to improve on our policies and and speed of response in handling such issues. We would like to inform you that recently we have made changes to our refund policies, our vegan suppliers and also made changes to our internal processes in general so as to prevent this from happening in future.
Once again thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly feel free to reach out to us anytime through our email: support@leafysouls.com
Honestly terrible
Honestly terrible. The dress I ordered is PAPER THIN and see through. It’s so cheaply made. I reached out to customer service and all they said is “we’ll give you a discount for the inconvenience.” I won’t ever be wearing this dress so I tried emailing them again and still waiting on a resolution. This is a scam and very frustrated that their items look nothing like online.
6 July 2019
Unprompted review
Reply from Leafysouls
Hello Lauren,
Thank you for your review. we are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
We would like to let you know, after searching our records, we could not find specific records under the name Lauren. We are reaching out to you on this review requesting you to share more details for us to assist you further.
We would like the opportunity to investigate your feedback further. Please could you contact us at support@leafysouls.com ? We’ll work with you to resolve any issues as quickly as possible.
I purchased 2 handbags though Leafy…
I purchased 2 handbags though Leafy Souls. The quality was terrible. The larger bag straps split within a couple of months and after 6mths I’d use the strap broke off- this was a bag that cost over $100, the second one which is smaller is difficult to open and due to this I haven’t opened it yet. Next time u want a vegan handbag I’ll just go straight to the mall and get something that’s not leather. I just replaced the large bag with a $30 vegan bag that is just as useful from a mall.
4 July 2019
Unprompted review
Reply from Leafysouls
Hello Rosalee,
Thank you for your review. we are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Checking our records, unfortunately we could not find any communication raised to us with regards to your issue. We have gone ahead and sent you an email on the same for us to assist you further on this matter.
We would like the opportunity to investigate your feedback further. Incase you did not receive our email, could you kindly contact us at support@leafysouls.com ? We’ll work with you to resolve any issues as quickly as possible.
Utter scheisters
Utter scheisters! Do not touch this company with a bargepole.
They sent the wrong size shoes... twice!
It took four months to get a 50% refund.
Truly awful experience.
4 July 2019
Unprompted review
Reply from Leafysouls
Hello Angie,
We always aim to deliver a great experience to our customers. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
We can’t fix the past but you have our commitment to improve on our policies and and speed of response in handling such issues. We would like to inform you that recently we have made changes to our refund policies and also made changes to our internal processes in general so this should not happen in future.
Once again thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly feel free to reach out to us anytime through our email: support@leafysouls.com
Poor Quality and Made in China
I bought a dress and a pair of pants from LeafySouls. The dress was completely see through, that you could see the color of my skin. Not just a silhouette. The clothes are made in China, and the pants had a label that said "Fast Fashion" on it. Customer service was ok, although it took them two months to refund part of my order.
29 June 2019
Unprompted review
Reply from Leafysouls
Hello CBK, thank you for sharing your review.
We have checked our records we seem not to find any records by the name CBK. Would you kindly share your order details to the email: support@leafysouls.com for us to followup on your issue?
Thank you and hoping to hear from you soon.
Poor quality falls apart
Shipping took 3 weeks then the stitching in my bag came apart very poor quality and I could get a refund/exchange because I was a week past 30 days. Customer service is also terrible
21 June 2019
Unprompted review
Reply from Leafysouls
Hello Jess, thank you for your review. Our sincere apologies for any inconveniences caused. In order to resolve your issue, we would need more details like order number, your email or any relevant information that will help us track you issue.
We have checked our records and we could not find any records under the name Jess. We would appreciate if we could get more details for a quick resolution of your issue.
Kindly send us the details to the email: support@leafysouls.com
Thank you and hope to hear from you soon.
Rubbish!
Rubbish!! I ordered a belt and a jacket!! The cheapest of cheap!! Omg!! I thought this was an ethical company, the belt was from CHINA!! What a joke!!! Also no replies to any email!! No more orders from me!!
20 June 2019
Unprompted review
Reply from Leafysouls
Hello Caroline,
Our sincere apologies that the product you purchased was not as per your expectations.
Kindly do note that we have products made in China as per information provided here: https://leafysouls.com/pages/faq-shipping
Also we apologies that we have not been able to respond to your emails as we have and issue with our ticketing system but the issue has since been resolved.
We will get back to you with way forward on the same.
Scam
Scam, scam, scam! The product had NO resemblance whatsoever to what they advertised. They use people's consciousness to sell cheap products mass produced in China. The only thing that was different from an ordinary cheap, Chinese product was that it didn't smell petroleum!! Stay away!
19 June 2019
Unprompted review
Reply from Leafysouls
Hello Jorid,
Our apologies for any inconveniences caused.
Kindly note that all of our products are vegan friendly and we have some products that are manufactured in china as per information provided here.
https://leafysouls.com/pages/faq-shipping
We are open to criticism and we appreciate your feedback as this will help us improve on our products and services.
DO NOT BUY FROM THEM!
DO NOT BUY FROM THEM! Shoes were defective - the straps were way too big & the shoes wouldn't stay on. I emailed 3 times & got no response. I just wanted to exchange them for a pair I could wear. There is no phone number to call, so I opened a dispute with my credit card company & they refunded my money. The shoes are cheaply & poorly made (all plastic). I suspect mass produced somewhere in Asia. I hate that they prey on the "vegan" animal welfare issues because the company is fraud. I have the seen the shoes I bought on other websites that are *not* vegan or animal friendly. What does that tell you?
13 June 2019
Unprompted review
Reply from Leafysouls
Hello Holly,
Our sincere apologies that you received product not to your expectations.
Kindly note that we already reached out to you requested for product return tracking details for us process refund on the same.
The incompetence is astounding.
I had an error in my ordering process and sent an email to get some assistance. After a few days I received an email saying "Cassie, we can be trusted. No fraud here." Basically.
Which was weird, as my name isn't Cassie, my legal name is even in the signature of my email, doesn't even share the same letters.
I replied, saying that my questions were not of the companies legitimacy but about an error in ordering, and my name is not Cassie.
I received another email re-reassuring me they were legit, and calling me Cassie, and being slammed with tons of discount codes telling me to order now, it was red flags everywhere.
So I googled them and found they appear to be scammers. So, thank you everyone. I'm glad I found this and their support staff was so incompetent it made me question them instead of helping me.
10 June 2019
Unprompted review
Reply from Leafysouls
Hello BB G.,
We always aim to deliver a great experience to our customers. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
We would like to inform you that recently, we have made changes to our support team and also made changes in our internal processes in general to avoid this from happening in future.
Once again thank you for bringing this matter to our attention, and we are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly feel free to reach out to us anytime through our email: support@leafysouls.com
Lengthly issues for refund, but sorted and good customer service.
I purchased Sandals in January for $54. I felt like it was an ethical company, naturally sourced products. However the Size 8 sandals were 3 sizes too small for my wife.
I returned them to an address they gave me for Germany and it has taken until May to sort.
However Toleim has been great and dealt with me really well. Has offered a full credit note that I will use to get my wife something for her birthday.
4 June 2019
Unprompted review
Still waiting for my money back after…
Still waiting for my money back after canceling my order. Order was canceled after 2hours of purchase on May 15, 2019. 3-5 business days seem really longer than they are
24 May 2019
Unprompted review
Reply from Leafysouls
Hello Paola,
We always aim to deliver a great experience to our customers. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
We would like to inform you that your order was refunded to your account as request. We hope that by now you should have received your funds. Incase you have not, kindly feel free to contact us on support@leafysouls.com fo us to investigate the issue further.
Once again thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly feel free to reach out to us anytime through our email: support@leafysouls.com
This is such a great site
This is such a great site! This is now my second order from Leafy souls and I'm very happy with the fast delivery and good quality of the clothing!
17 May 2019
Unprompted review
I ordered 4 items and paid
I ordered 4 items and paid. Leafy souls contacted me right away and said one item was out of stock so they would refund me for that one item. This was 38 days ago and I still haven’t gotten the refund. I called my bank three times and they confirmed I still haven’t gotten the refund. I wrote over 12 emails and only got one response where they said they refunded me. But it’s not true since I checked with my bank three times. I did not get the refund. My last 11 emails.... no response. STAY AWAY from this company, do not order from them. I didn’t even return the item. It straight up wasn’t in stock (bad organization on them to begin with to sell something they didn’t have), and now I am begging them for a refund of a product I never even got. This is straight up stealing. My bank told me to do a chargeback and if this review doesn’t get then to check on my order. I will do a charge back!
Order 10029422
16 May 2019
Unprompted review
Reply from Leafysouls
Hello Kristin, First we would like to apologise fro any inconveniences caused. We are sorry for the troubles caused and we would like to let you know that it was not our intention for this to happen.
We have checked our records and we note that the out of stock order was actually refunded on 13th May 2019. We sent you a notification of the same setting that the funds may take between 3-5 days for it to reflect in your account. Kindly note that once a refund is processes it will take some time for the funds to show up in your account. The refund will not instantly reflect in your bank account.
We are glad to help you further with regards to this. If the funds did not reflect in your account after the 5 days period we informed you about, kindly feel free to reach out to us and we will followup the issue until it's resolved.
Once again our sincere apologies for any inconveniences caused an we hope to hear from you soon.
Thank You Leafy Souls
I would like to thank Leafy Souls. I received a damaged bag and though it took them long to respond I finally got a replacement of the bag. Now I know my wife will love this great handbag. Tank you Leafy Souls.
14 May 2019
Unprompted review
Shoes did not arrive, tracking number never worked
I ordered a pair of sandales over 2 months ago, was given a fake tracking number that never worked, never received them, contacting them without any response. DO NOT ORDER FROM THEM. THIS IS A TOTAL SCAM!!!
I should have checked them out before ordering from them - lesson learned
14 May 2019
Unprompted review
Reply from Leafysouls
Hello Isabella,
We always aim to deliver a great experience to our customers. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
We would like to confirm that as per our records, your order was delivered to your address on May 20th 2019. If this was not the case, kindly reach out to us on email support@leafysouls .com for us to investigate this issue further.
Once again thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly feel free to reach out to us anytime through our email: support@leafysouls.com
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