Leaf Envy Reviews 

352
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptional quality and health of the products, noting that vibrant plants arrive carefully wrapped, fresh, and fully protected. Local shoppers and buyers also deeply appreciate the prompt delivery times, smooth online ordering process, and the professional support provided by the responsive team. However, some customers also noted that a few items arrived damaged during transport or suffered from unexpected delivery timing issues and early dispatch. Consumers occasionally mentioned encountering communication gaps regarding delivery schedules or receiving packages with insufficient protective materials leading to broken stems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing plants as healthy, vibrant, and delivered... See more

Quality

Users describe satisfaction with quality, highlighting that plants arrive healthy, vibrant, and well-packaged... See more

Delivery service

Clients share satisfaction and positive opinions on delivery service, noting quick shipping times and plants... See more

Service

People report positive experiences with service, highlighting a smooth, efficient, and customer-focused... See more

Order

Customers had positive experiences with order, highlighting that the process is simple and quick. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great plants arrived very well packed and in great condition. Be aware of the option to specify a delivery date though, mine was a birthday gift for my mum which ended up being prepared and dispatched... See more

Rated 4 out of 5 stars

Brought a money tree from leafenvy, initially it was recieved quite damaged from transport, this was partly due to poor packaging but the courier would have also been partially responsible. I sent pic... See more

Rated 4 out of 5 stars

The plants delivered were lovely, well packaged and healthy - however, communication around delivery was non-existent. Luckily, I happened to be in when they were delivered.

Rated 4 out of 5 stars

Healthy plant , well packaged. Slightly smaller than I thought , but it will grow. Definitely recommend.


Company details

  1. Events & Entertainment

Written by the company

We are the destination for plant collectors, plant stylists & plant enthusiasts. Our premium quality products are created for the interior-design obsessed. We help you go from plant newbie to plant fanatic. We are designed to transform lives through nature. Indoor plants, pots & accessories delivered nationwide.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

352 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(352)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect 👍

The plant I ordered arrived exactly as expected. In healthy condition and as described.
I will definitely be ordering from you again.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful plant supplied and even so it…

Beautiful plant supplied and even so it was a variety of the same plant I’m happy with my purchase. I contacted customer service as the sister company had an offer on and it was sorted quickly. Customer service beyond expectation, thank you Rosie

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Fab customer service

The plant arrived even larger than hoped for which has never happened previously in my experience with other companies. It was well packaged and in perfect condition. I had managed to forget to ask for next day delivery and Rosie was so helpful in correcting my order and ensuring everything went smoothly. I would not hesitate to recommend

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Plant arrived before delivery date advised on purchase. Plant was in excellent condition

6 October 2025
Unprompted review
Rated 5 out of 5 stars

One of many online shops...but oh boy…

One of many online shops...but oh boy what a service! Great, healthy plant in good price, followed up with email to see if I like it and not bombarding me with deal/steel or sale emails! Im impressed 👏 😎 👌

17 October 2025
Unprompted review
Rated 4 out of 5 stars

Great plants dodgy delivery though

Great plants arrived very well packed and in great condition. Be aware of the option to specify a delivery date though, mine was a birthday gift for my mum which ended up being prepared and dispatched way earlier than I requested and was delivered 3 days early!

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Extremely happy with Leaf Envy

I recently ordered three plants from Leaf Envy, and I couldn’t be happier! All of them arrived quickly, beautifully packaged, and in perfect condition — honestly healthier than any I’ve ever bought from a garden shop. A few weeks on, they’re thriving in my home and growing fast. You can really tell Leaf Envy takes great care of their plants. I’ll definitely be ordering again soon!

8 October 2025
Unprompted review
Rated 5 out of 5 stars

My plants arrived swiftly

My plants arrived swiftly, in great condition, and beautifully boxed to preserve quality. I will be purchasing from Leaf Envy again in the future.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

For Happy Planties Shop Here

Nearly all my planties over the years, and a number of my friends' gifted ones have come from Leafy Envy.

I appreciate the clear and informative website too having started with next to no knowledge of houseplants care.

The team have been friendly, professional, and fast when responding the one issue I've had with an item that didn't work as intended. Thank you Leaf Envy!

29 August 2025
Unprompted review
Rated 1 out of 5 stars

A bunch of charlatans

A bunch of charlatans. Plant arrived looking nothing like the picture.

All the flowers dropped off within two days and refused a refund as the said that the plant was technically not dead and with lots of care should re flower.

The plant was a birthday gift and very embarrassing giving someone a twig with green leaves instead of an orchid.

Avoid this company.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Lovely little palour palm

Lovely little palour palm. Rosie from customer service was very helpful. After mix up at start she refunded my postage and received plant in 2 days. Thank you

12 September 2025
Unprompted review

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