Hello. I'm leaving this review as I contacted leeders in Ipswich today. I spoke to Logan. He was very polite, professional and listened well to me. He did what he said and sent me an applicat... See more
Location
Switch locationFriars House Ground Floor, IP1 1SL Ipswich, GB
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See what reviewers are saying
7 weeks after handing back the keys, I still don’t have my deposit returned which the Landlord has stated should be fully 100% refunded. This has, I believe, totally exceeded the 20 days legal requ... See more
Company replied
Another year gone and another year of excellent service from the team at Ipswich Leaders. My thanks go to Glenda Emery, my property manager for her continued help, guidance and good service, and also... See more
Company replied
I have used Leaders to manage my rental property for over 2 years now and I do not have one bad thing to say about them. Abi who has mainly been dealing with my property has provided a great service a... See more
Company replied
Company details
- Real Estate Agency
- also in
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Ipswich
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
Friars House Ground Floor, IP1 1SL, Ipswich, United Kingdom
3.7
Average
104 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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New to Letting a Property
I am new to letting properties and Marcus Leek was on hand to deal with every question I had. He went over and above to guide me through the process without being pushy. I couldn't have asked for a better person to assist me. I am truely so grateful to him for advising me on legal requirements, securing tenants (in record time) and putting me at ease along the way. I look forward to letting the next property with Marcus in the future.
6 April 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Nicky,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Aaron was amazing!
Aaron took care of us at the Leaders Ipswich branch and was a pleasure to deal with from start to finish. He answered all our questions and kept me in the loop every step of the way.
I was very impressed at how professional, personable, and well organised Aaron is - which resulted in a smooth transition into our new property.
Thank you!
4 March 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Vicky,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
After searching and looking at…
After searching and looking at properties I finally found one I liked which was listed with leaders. I have been dealing with Marcus from the moment I first enquired about the property till I secured it. Marcus has been nothing but helpful he has answered every question I have. He has kept to promises such as a call back if needed and responded to emails. Marcus has provide exceptional customer service, that I have haven’t experienced else where when searching for the right place.
If anyone uses leaders and lucky enough to have Marcus dealing with them, it will be a breeze!!
Thank you so much Marcus for answering all my questions and making the process less stressful!
4 March 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Georgia,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Glenda is awesome :) really happy with…
Glenda is awesome :) really happy with the service I’ve had from leaders. Never an issue or a hardship when making a a request. Thanks Glenda :) leaders Ipswich
4 March 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Chris,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic advisors, fantastic agency.
The adviser who dealt with me (Marcus) was very quik and efficient. I was sent everything promptly and once completed the advisor again acknowledged it by sending me an email, which put my mind at ease.
As far as agencies go, Leaders was by far the easiest to deal with. No faf, no jargon. Just clear rules and regulations ( if you will) and competent advisors.
Excellent experience.
4 March 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Eunice,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Excellent
Aaron is looking after a property we’ve just bought in Ipswich he has been so helpful so far. Recommend!
23 February 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Samantha,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Leaders in Ipswich were absolutely…
Leaders in Ipswich were absolutely excellent and very efficient in finding a property for us and our dog. Thank you to the team.
23 February 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Alex,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
I am very happy with the service Aaron…
I am very happy with the service Aaron and the rest of the lettings team provided. Highly recommend them if you're looking for a place to rent in the area. Lots of options and great customer service.
23 February 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Daniel,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
A* Team
Fantastic service from Aaron and his team, will not hesitate to recommend to friends and family in the area ! Thank you for a great experience
23 February 2022
Unprompted review
Reply from Leaders - Ipswich
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Leaders ipswich
Jodie was so hopeful in helping me find a new tenant for my property. She really went to great lengths. Would highly recommend, very professional.
23 February 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Emma,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
very happy with my time at leaders…
very happy with my time at leaders while renting a property, Marcus was very helpful.
23 February 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Farren ,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic help from the Leaders team
Fantastic help from the Leaders team, renting out my property. Especially to Marcus Leek who made sure it all went smoothly.
23 February 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Karen,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Had an amazing experience with leaders
Had an amazing experience with leaders. Aaron came out to value our house and helped us find a tenant. Although we chose to manage it ourselves I would recommend leaders every time.
23 February 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Connor,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Leaders Ipswich
I would recommend this company without hesitation. Marcus, from the Ipswich Branch, dealt with my property move in an effective and professional manner and went the extra mile to get the move over the line. Thanks Marcus.
23 February 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Kevin ,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Ipswich
The lettings team were great help with our buy to let enquiry!
Thanks, Donna & Ryan
23 February 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Donna,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Amazing team!
Aaron and his team were great and really helpful. We would never of moved if we didn’t know about the no deposit option!
23 February 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Robyn,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
The lettings team are outstanding
The lettings team are outstanding, complete dedication from beginning to move in, seamless transition to my new property manager who has answered all my questions with confidence and good knowledge
23 February 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Matthew,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Great Service!!
Vanessa has been great and very helpful with any issues I have had within my property.
Highly recommend Leaders ⭐️
15 February 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Joanne,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Very friendly and helpful!
Recently let a property via leaders and the service throughout the process was amazing. Jodie always kept me updated and informed and made the whole situation a lot more easier for me!
Definitely recommend!
15 February 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Sophie,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Marcus at Leaders Ipswich helped me…
Marcus at Leaders Ipswich helped me with my move in process from start to finish. I would recommend Leaders to anyone looking to move in and around Ipswich
15 February 2022
Unprompted review
Reply from Leaders - Ipswich
Dear Cameron,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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