I would like to thank Mr.selwyn his response is very quick and make us understand everything easily and made our work smooth and he is very respectful and helpful I have never seen such quick respon... See more
Location
Switch location9-13 The Façade Devonshire Road, SE23 3HA Forest Hill, GB
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See what reviewers are saying
I’ve really enjoyed dealing with Leaders Forest Hill over the past 3 years. Managing my tenancy was really easy and the staff were communicative via email and phone throughout. The Leaders portal is a... See more
Amazing and prompt response from Selwyn
Aleyna was quick to respond to my rental enquiry and ensured that everything went smoothly.
Company replied
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Forest Hill
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
9-13 The Façade Devonshire Road, SE23 3HA, Forest Hill, United Kingdom
4.9
Excellent
298 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would like to thank Mr.selwyn his…
I would like to thank Mr.selwyn his response is very quick and make us understand everything easily and made our work smooth and he is very respectful and helpful
I have never seen such quick response from other services I’m pretty much satisfied with selwyn and lillie hand arranged us a viewing in a short time and these guys are doing a great job really appreciate it
13 July 2026
Unprompted review
Good contact
I was in touch with Selwyn Pacheco at Leaders estate agents, he was very helpful and communicative and I would definitely recommend.
7 July 2026
Unprompted review
Great experience with Leaders Forest Hill
I’ve really enjoyed dealing with Leaders Forest Hill over the past 3 years. Managing my tenancy was really easy and the staff were communicative via email and phone throughout. The Leaders portal is also super convenient. Selwyn helped me out when I first moved into my last place, dealing with an issue quickly and promptly. He is responsive and enthusiastic which I really appreciate. I’m looking forward to working with him again hopefully for my next property search 😊 after several experiences over the years with dishonest lettings agents and tricky private landlords Leaders was truly a breath of fresh air.
28 March 2026
Unprompted review
Amazing and prompt response from Selwyn
10 July 2026
Unprompted review
Moving made easy!
Selwyn has been a massive help in getting me into a lovely flat and has made it so much easier for me to deal with all that comes with moving house! Would definitely recommend him and the company if you're looking to move!
9 July 2026
Unprompted review
Reply from Leaders - Forest Hill
Dear Connor Zawacki
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Aleyna and lillie were really helpful…
Aleyna and lillie were really helpful for finding me an property and they are so friendly and sweet by nature as well. Great to have them!!
8 July 2026
Unprompted review
Reply from Leaders - Forest Hill
Dear Dax Odedra, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Aleyna and Lillie. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Great Service
I have been using Leaders as my agent for several years now, and the service has been excellent. They are always responsive to my issues and solve them quickly and efficiently. It is comforting to know that if I have any problems with my flat they are there to help, as I do not live in the UK. With new Renters Rights Act, Leaders were very proactive in ensuring that I was informed of the changes and the impact, not only prior to the activation of the Act, but also afterwards. I would definitely recommend as an agent.
8 July 2026
Unprompted review
Reply from Leaders - Forest Hill
Dear Toby Foulkes, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Incredibly prompt and timely responses
Incredibly prompt and timely responses, Selwyn was lovely to work with and was very helpful with helping me look for a property to let :)
6 July 2026
Unprompted review
Reply from Leaders - Forest Hill
Dear Izabel Heaton
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Communicative & helpful
Communicative & helpful - appreciate the client experience so far!
30 June 2026
Unprompted review
Reply from Leaders - Forest Hill
Dear Jasmine
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I am satisfied with the services I…
I am satisfied with the services I received. They were very helpfull
23 June 2026
Unprompted review
Reply from Leaders - Forest Hill
Dear Grace
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Macy was very friendly on call and…
Macy was very friendly on call and helpful to book a viewing for a property!
23 June 2026
Unprompted review
Reply from Leaders - Forest Hill
Dear Evie Allen
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Great service
Great service! Renting in the UK for the first time, I found the staff very helpful and the process went smoothly. Lillie and Selwyn have been very professional and offered valuable assistance at all steps.
17 June 2026
Unprompted review
Reply from Leaders - Forest Hill
Dear Bastien We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Reply from Leaders - Forest Hill
Dear Sreeja
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Helpful
Selwyn responded quickly and was very helpful with organising a viewing hassle free
18 June 2026
Unprompted review
Reply from Leaders - Forest Hill
Dear Luke
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Selwyn is such a great proffesional
19 June 2026
Unprompted review
Reply from Leaders - Forest Hill
Dear Antonio Garcia Piqueras
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Solid estate agent with good properties
Macy was consistently really helpful throughout the viewing process, guiding me to very quickly find an appropriate property, responding quickly, and being personable, engaging and friendly.
19 June 2026
Unprompted review
Reply from Leaders - Forest Hill
Dear Laurence Gerhardt
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Really pleased with the service
Really pleased with the service. Responded very promptly to my initial inquiry, and set up a viewing right away. Macy was very professional, helpful, and friendly
17 June 2026
Unprompted review
Reply from Leaders - Forest Hill
Dear Toby
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Macy has been great at helping me book…
Macy has been great at helping me book a flat viewing.
17 June 2026
Unprompted review
Reply from Leaders - Forest Hill
Dear Eva Wolzok
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Such fast responses and very lovely…
Such fast responses and very lovely service, no complaints in fact I recommend!!
16 June 2026
Unprompted review
Reply from Leaders - Forest Hill
Dear Barreirapurcell Enna Frances, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Working alongside Selwyn Pacheco & his…
Working alongside Selwyn Pacheco & his team covering their Inventory & Check Out reports is a pleasure, and we really value our working relationship with the Forest Hill branch.
15 June 2026
Unprompted review
Reply from Leaders - Forest Hill
Dear Blinc Reports
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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