Leaders - Bromsgrove Reviews 

118
•
TrustScore 4.5 out of 5

4.6

11 Worcester Road, B61 7DL Bromsgrove, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Brooke was friendly and professional. No question was too silly. We didnt feel pressured into making a decision and there was no 'hard sell' which we really appreciated

Rated 5 out of 5 stars

The company go above and beyond specially Holly. Holly found me my first home for 12 months and now helping me with my second and hopefully my last for a while. Holly is very welcoming and polite.... See more

Rated 5 out of 5 stars

Leaders Bromsgrove is amazing! Special thanks to Kim, who helped rent a flat in just a week’s time (!) and the whole process was really smooth and trouble-free! Lydia was really very welcoming and hel... See more

Company replied

Rated 5 out of 5 stars

Holly leek and Aimee Taylor at bromsgrove leaders was amazing they both helped us through every step of the way even when some big hurdles happened! They are truly the best letting agent myself my pa... See more

Company replied


Company details

  1. Real Estate Agency
  2. also in
  3. Property Investment
  4. Real Estate Appraiser
  5. Real Estate Rental Agency
  6. Real Estate Surveyor

About Leaders - Bromsgrove

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 11 Worcester Road, B61 7DL, Bromsgrove, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

118 reviews

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Replied to 95% of negative reviews

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4.6

All reviews

(118)

2,504 reviews in the last 12 months

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Rated 5 out of 5 stars

5 stars for Aimee and Holly at Leaders

5 stars for Aimee and Holly at Leaders. From the beginning they have kept me up to date with my property and I’ve not needed to call with questions. They’ve made the letting process smooth and easy.

22 October 2025
Unprompted review
Leaders  - Bromsgrove logo

Reply from Leaders - Bromsgrove

Dear Adrian Goodwin We greatly appreciate your 5-star review and the time you took to share your experience with Aimee and Holly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Leaders is a very good agency for…

Leaders Bromsgrove is a very good agency for Letting.
There, Aimme Taylor is very professional and helpful during our moving process.

11 September 2025
Unprompted review
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Reply from Leaders - Bromsgrove

Dear Athira Vijayan We greatly appreciate your 5-star review and the time you took to share your experience with Aimee. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Holly was incredibly professional on…

Holly was incredibly professional on first meeting to view the property. She guided and supported me through all the steps. She maintained her professionalism throughout. Thank you Holly, I am incredibly grateful.

11 August 2025
Unprompted review
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Reply from Leaders - Bromsgrove

Dear Sarah Taylor We greatly appreciate your 5-star review and the time you took to share your experience with Holly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

I have been dealing with Natalie…

I have been dealing with Natalie Mitchell for some time now both by email and telephone. She has always been most helpful, attentive and a pleasure to speak with. Thank you Natalie :)

15 August 2025
Unprompted review
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Reply from Leaders - Bromsgrove

Dear Lynne We greatly appreciate your 5-star review and the time you took to share your experience with Natalie . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

I can say nothing but praise for the…

I can say nothing but praise for the assistance that Leaders have given me as a landlord. Having a dedicated contact who has been outstanding throughout all my ups and downs. Natalie as been there for me, sorting things.

15 August 2025
Unprompted review
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Reply from Leaders - Bromsgrove

Dear Mr Peter Richards



We greatly appreciate your 5-star review and the time you took to share your experience with Natalie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,

Customer Care Team

Rated 5 out of 5 stars

It is always a pleasure to speak to…

It is always a pleasure to speak to Natalie Mitchell at Bromsgrove office, she is attentive with a friendly manner and has always dealt with a query or given advice if needed. Her professionalism is second to none. Thank you leaders for having such a gem.

14 August 2025
Unprompted review
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Reply from Leaders - Bromsgrove

Dear Karl Stanley We greatly appreciate your 5-star review and the time you took to share your experience with Natalie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Have dealt with Natalie Mitchell for…

Have dealt with Natalie Mitchell for all our needs and advice as a tenant since day one, the professionalism and action of her is second to none. This goes along with her friendly manner and trust. Natalie is a credit to the Leaders albeit as tenant or landlord.

14 August 2025
Unprompted review
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Reply from Leaders - Bromsgrove

Dear Jan We greatly appreciate your 5-star review and the time you took to share your experience with Natalie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Renting new property

Would just like to say a huge thank you to Holly Leek for guiding and supporting us the whole way through the process! She made it as smooth and easy as she could and also went above and beyond whenever possibly could to help us with the process. Now we have a happy home !! Thank you again Holly

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Our Lettings consultant Holly has been…

Our Lettings consultant Holly has been amazing from as soon as we came in to contact with her after applying for a property. She has been very helpful in answering all questions and queries we have had, she has replied promptly and provided us with any reassurance or information needed to help complete applications and making the process as smooth as possible! Very much appreciated and would recommend Leaders to anybody looking for their new home!

19 July 2025
Unprompted review
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Reply from Leaders - Bromsgrove

Dear Kealie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

We recently moved to Bromsgrove through…

We recently moved to Bromsgrove through leaders and I couldn't ask any more of the staff, holly leek in particular done a fantastic job for us and made the process alot more smoother. I would definitely recommend them

30 June 2025
Unprompted review
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Reply from Leaders - Bromsgrove

Dear Daniel Gall

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Thank you Aimee!

I've recently moved into a property, and Aimee has been super helpful! Very prompt with responses and always happy to help. Thanks very much :)

10 June 2025
Unprompted review
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Reply from Leaders - Bromsgrove

Dear Chloe

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Aimee a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Quick response time and very efficient

I had to find a new house very quickly and was stressed out. Aimee from leaders was very quick to respond and very quick to send me details and everything I needed to know. I am very happy with them and would definitely recommend!

16 April 2025
Unprompted review
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Reply from Leaders - Bromsgrove

Dear Talea

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Aimee a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

I recently interacted with Aimee in…

I recently interacted with Aimee in Bromsgrove.I was incredibly impressed with her professionalism,helpfulness and the quality of service provided.She went above and beyond to ensure my experience was positive and efficient.Thank you Aimee

7 April 2025
Unprompted review
Leaders  - Bromsgrove logo

Reply from Leaders - Bromsgrove

Dear Edward

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Aimee a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Great service from Aimee

Great service from Aimee . She was helpful and made the process very simple.

7 April 2025
Unprompted review
Leaders  - Bromsgrove logo

Reply from Leaders - Bromsgrove

Dear Natasha

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Aimee a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Such a helpful team!

After a very poor previous experience with a different estate agent, poor landlord and a horrendous house, we found a new home with Leaders. Aimee helped us sort everything ready for the move. She was great at keeping in touch with us every step of the way. Super friendly and helpful! It’s made our move across the country worth it for our new home!

1 April 2025
Unprompted review
Leaders  - Bromsgrove logo

Reply from Leaders - Bromsgrove

Dear Danielle

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Aimee a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Amiee was very professional in all area…

Amiee was very professional in all area quick to respond to emails and sort problems out .
Well done Amiee
Thanks
Lynne

12 March 2025
Unprompted review
Leaders  - Bromsgrove logo

Reply from Leaders - Bromsgrove

Dear Lynne

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Amiee a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Happy Tenants

Can't thank Natalie enough for going above and beyond for us, we have been experiencing a leak in our bathroom for the past 3 years causing alot of damage. Natalie was put on the case and has been nothing but understanding and helpful giving our bathroom a much needed transformation by Simon Read LTD & Cam who came with professionalism & knowledge completing to a high standard. We really are happy tenants and couldn't have asked for a better property management. Thank you Natalie 😊

17 February 2025
Unprompted review
Leaders  - Bromsgrove logo

Reply from Leaders - Bromsgrove

Dear Jerryann

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Natalie a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Aimee. A Warm Greeting03…

Aimee greeted me warmly when I entered the agent's office. She was polite, professional and gave good positive vibes for an office whose portfolio included property rentals and sales.
We have a viewing later this week and our thanks for persistence go to Aimee for keeping her promises to make telephone calls and find an option for us.

3 February 2025
Unprompted review
Leaders  - Bromsgrove logo

Reply from Leaders - Bromsgrove

Dear Roger & Shane
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Aimee responsiveness was incredibly.

So happy with Leaders Bromsgrove. I carefully researched a few highly recommended estate agents to let my flat before choosing Leaders. Aimee was the only one who come well prepared with detailed pricing comparisons and well reasoned advice. Highly recommend!

19 December 2024
Unprompted review
Leaders  - Bromsgrove logo

Reply from Leaders - Bromsgrove

Good Afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Neil was very helpful from start to…

Neil was very helpful from start to finish.

26 January 2025
Unprompted review
Leaders  - Bromsgrove logo

Reply from Leaders - Bromsgrove

Dear Kim
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Neil a 5 star rating!

Many thanks
Customer Care Team

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