Gemma hughes has been fantastic along the way . We have had very few problems and she solved them all . Very prompt in answering and always polite. Thank you for making our renting experience an enjoy... See more
Company replied
Location
Switch locationLancaster House Gilbert Drive, PE21 7TQ Boston, GB
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See what reviewers are saying
Have been a landlord since 1996. Found Berry Barlow to be very professional (Leaders Lincoln Office) and achieved a very high rental value for my 2 bed house in Lincoln, in fact my rent was 30% higher... See more
Company replied
Ellie did my inspection today. She was polite efficient and professional. This process always feels a little intrusive but Ellie put me at ease, thank you.
Ellie came and did house inspection she was lovely came at 12 in our between 12-5 slot. Congratulated me on our new addition my 5wk old baby boy elijah and did what she needed to do and left. She was... See more
Company details
- Real Estate Agency
- also in
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Boston
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
Lancaster House Gilbert Drive, PE21 7TQ, Boston, United Kingdom
4.8
Excellent
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rental Inspection by Ellie
Ellie was quick and efficient today with my rental inspection. Thank you Ellie!
21 October 2026
Unprompted review
Ellie house visit
Ellie was on time very polite and efficient answered my relevant questions what a asset to the team
20 October 2026
Unprompted review
Good 😎👍👍👍👍👍
19 October 2026
Unprompted review
Ellie did my inspection yesterday
Ellie did my inspection yesterday. She was polite and very kind. She even reported our water tap valve, as we thought it is just normal because it is really hard to close the valve since we moved in on that place.
16 October 2026
Unprompted review
Ellie was very professional
13 October 2026
Unprompted review
Property visit
Never have any problems with company or staff. All always ok
12 October 2026
Unprompted review
Thank you Ellie
Ellie did my inspection today. She was polite efficient and professional. This process always feels a little intrusive but Ellie put me at ease, thank you.
8 October 2026
Unprompted review
Gemma hughes has been fantastic along…
Gemma hughes has been fantastic along the way . We have had very few problems and she solved them all . Very prompt in answering and always polite. Thank you for making our renting experience an enjoyable , worry free one .
1 October 2026
Unprompted review
Reply from Leaders - Boston
Hi Col Norris,
Thank you for taking the time to review your recent experience with our Leaders Letting Agents Boston branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
had a end of tenancy check out today…
had a end of tenancy check out today and ellie was very thorough on the inspection, taking numerous photo's of any areas of concern. i've got to say i was very impressed.
28 September 2026
Unprompted review
Property Inspection
Had a property inspection today and was very impressed with the efficiency thank you Ellie!
Also thank you to the ladies I spoke to on the phone you've all been very helpful!
24 September 2026
Unprompted review
Ellie
We always have Ellie for our property inspections she’s always super kind and really helpful!
24 September 2026
Unprompted review
Great communication and helpful when…
Great communication and helpful when theres issues to resolve. Great staff and customer service
9 September 2026
Unprompted review
Ellie was highly professional during…
Ellie was highly professional during the property visit today.
Thank you Ellie.
7 September 2026
Unprompted review
Ellie visited my home today
Ellie visited my home today. A lovely, wonderful person.
Thank you.
4 September 2026
Unprompted review
I had my inspection today and we had…
I had my inspection today and we had the pleasure of Ellie, she was lovely,polite, and considerate :) very friendly and smiling and Professional always makes the visits feel a lot let less awkward. Did what she needed to do with out issues always a lovely encounter with her and any of the team wether it’s a visit for inspection or a phone call or email we have made having a question or assistance :)
4 September 2026
Unprompted review
Today Ellie Dowse
Today Ellie Dowse, Property Inspector from Leaders, came to the house for periodical inspection on August 28, 2026. She carried out the inspection with a friendly smile. Appreciate her professionalism. While she was leaving, she wished me a good day. This is very good customer service from leaders. Thank you...
28 August 2026
Unprompted review
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