Very good experience with Libby from Leaders today. Met me promptly at the address. Even when the current tenant forgot about the appointment Libby managed to arrange a viewing at the address. She was... See more
Location
Switch location29 North Street, CM23 2LD Bishops Stortford, GB
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See what reviewers are saying
From the moment we spoke to meeting, Phoebe was outstanding. She went above and beyond, with a great understanding of what we were looking for. No question was too much and she was very knowledgea... See more
I have had multiple viewing with Phoebe and she is an excellent example of what an agent should be. She’s kind, helpful, knowledgeable and always gets back to me as soon as she can. Absolutely amazing... See more
Dear Libby, thanks a lot for taking your time to show me a property in Bishop's Stotford on the 16th of October. Very kind, welcoming and helpful agent. Thanks a lot!
Company details
- Real Estate Agency
- also in
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Bishops Stortford
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company

- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
29 North Street, CM23 2LD, Bishops Stortford, United Kingdom
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Replied to 95% of negative reviews
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I Had a viewing with Phoebe from…
I Had a viewing with Phoebe from leaders she is been amazing very patient answering all my questions as well as showing me around and all I really appreciate the assistance I received from Phoebe
From the moment we spoke to meeting
From the moment we spoke to meeting, Phoebe was outstanding. She went above and beyond, with a great understanding of what we were looking for.
No question was too much and she was very knowledgeable & friendly and she found exactly what we were looking for.
Thank you Phoebe .
Very good experience with Libby from…
Very good experience with Libby from Leaders today. Met me promptly at the address. Even when the current tenant forgot about the appointment Libby managed to arrange a viewing at the address. She was professional and helpful allowing me plenty of time to view the property and answered all my questions. Very happy with the service.
Thank you Libby
Dear Libby, thanks a lot for taking your time to show me a property in Bishop's Stotford on the 16th of October. Very kind, welcoming and helpful agent. Thanks a lot!
Libby was amazing showing us around the…
Libby was amazing showing us around the property, very knowledgeable and honest! Highly recommended!
Great agency
Libby was punctual and knowledgeable…
Libby was punctual and knowledgeable about the property she showed me and she didn't seem to mind the million and one questions I had. Thanks Libby.
I have had multiple viewing with Phoebe…
I have had multiple viewing with Phoebe and she is an excellent example of what an agent should be. She’s kind, helpful, knowledgeable and always gets back to me as soon as she can. Absolutely amazing staff
Phoebe at Leaders
Phoebe was lovely and welcoming and was great at providing all the details we needed on the property she was showing us. We had a few questions which she was able to answer.

Reply from Leaders - Bishops Stortford
Really great experience with Leaders
Really great experience with Leaders! Phoebe was super friendly and welcoming when she showed us around the property and made the whole viewing feel easy and comfortable. Leaders in general have also been really helpful whenever we’ve needed clarification or had any questions. Really appreciate the great service — thank you Phoebe and the team! 😊
Above and beyond service from Phoebe
Phoebe really helped our property search with thoughtful insights and flexibility, accommodating our unpredictable timelines and family needs. She never made us feel rushed, answered all our questions with great patience, and provided invaluable advice on the local market.
Leaders have been great
Leaders have been great in our search for a house. We've had a house viewing on tuesday with Libby and she was so helpful and kind.
Thank you very much for all your help.
Libby was extremely helpful in showing…
Libby was extremely helpful in showing me the rooms I was interested in and the ones she had available. She was very polite, patient, and went out of her way to help me. I really appreciate her excellent customer service and would definitely recommend her!
Myself and my husband met Phoebe on a…
Myself and my husband met Phoebe on a viewing near Stansted Mountfitchet recently and had such a lovely warm welcome. Phoebe came across as super professional, considerate with her approach, knowledgeable and had a way about her that came across really authentic with a beautiful smile. For me Leaders have always been consistent with there customer care
Viewings experience
My partner and I attended a viewing yesterday in Stansted Mountfitchet and had an outstanding experience! Our lettings consultant Phoebe Cross was so kind, helpful and friendly. She answered all of our questions and knew a lot about the property, which was very refreshing compared to several viewings that we've had with other agencies recently. Thank you so much for your help!
Libby was wonderful and professional
Libby was wonderful and professional. She was very helpful and answered all the questions we had. She was just a delight to have showing us around and is an absolute credit to the company.

Reply from Leaders - Bishops Stortford
Libby was an amazing help with such a…
Libby was an amazing help with such a kind personality, she made our viewing very enjoyable and was very kind and helpful when came towards our questions.
I thought Phoebe Cross was fantastic
I thought Phoebe Cross was fantastic, she came across Professional, Friendly, warm and had a great plethora of knowledge in the housing industry, If I had questions about the process or any doubts she was always their to support me, I think Leaders are one of the best HMO managements I've come across so Professional and respectable.
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