Initially, I met up with Macy Abbott at the property. From the introduction until the goodbye, she was very professional. Well done My follow-up conversations and communication have been with Lucy Ke... See more
Location
Switch location73 High Street, BR3 1AN Beckenham, GB
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See what reviewers are saying
It took a while to sell the house but due to the help and advice of our Estate Agent Adrian Burch things started moving quickly
We have had a really positive experience with Leaders – Beckenham while arranging the rental of our new home. The team has been helpful, professional and supportive throughout the process, making e... See more
I have not one bad thing to say in regards to Leaders Beckenham I have to say! I was in search for a 1 bed rental and went through so many different agencies, agents and viewings. All of th... See more
Company details
- Real Estate Agency
- also in
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Beckenham
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
73 High Street, BR3 1AN, Beckenham, United Kingdom
4.8
Excellent
128 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Harrison was excellent
Wasn't sure what I wanted or needed, but Harrison really helped me. He's got plenty of experience and is very proactive.
I'll be advising others to use this leaders branch.
24 October 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Seb Sp We greatly appreciate your 5-star review and the time you took to share your experience with Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I had the pleasure of working with…
I had the pleasure of working with Summer, she helped me with all my questions and any problems faced she solved and reassured me with no hesitation! Thank you so much!
27 October 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Sara We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Moving house
I would like to thank Summer for her excellent support in this move.
28 October 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Tony Greenwood We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A massive Thank you to Summer for all…
A massive Thank you to Summer for all the work and support you have given me! Really appreciate your hard work.
24 October 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Samantha We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Cannot recommend these letting agents…
Cannot recommend these letting agents enough! Especially Harrison who is brilliant in every aspect
2 October 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Imran Tariq-Syed We greatly appreciate your 5-star review and the time you took to share your experience with Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Harrison and the team were so attentive…
Harrison and the team were so attentive and helpful! They made this process so easy for me :)
10 October 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Nina We greatly appreciate your 5-star review and the time you took to share your experience with Harrison and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Reply from Leaders - Beckenham
Dear Antony We greatly appreciate your 5-star review and the time you took to share your experience with Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Met with Harrison who was very helpful
Met with Harrison who was very helpful, friendly, knowledgeable and informative.
1 October 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Ms J Allison We greatly appreciate your 5-star review and the time you took to share your experience with Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Great experience with leaders
Great experience with leaders, they were patient and attentive. With special thanks to Harrison who really went beyond expectations.
1 October 2025
Unprompted review
Reply from Leaders - Beckenham
Dear David We greatly appreciate your 5-star review and the time you took to share your experience with Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Professional
Very nice staff, professional and helpful. Highly recommend.
27 September 2025
Unprompted review
Reply from Leaders - Beckenham
Good Afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Leaders are amazing couldn’t thank the…
Leaders are amazing couldn’t thank the beckenham branch enough for their help in finding a property to rent!
24 September 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Will
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
First Time Landlords
Fantastic experience with the team at Leaders. Shuk took me through a seamless experience of letting out our property. As first time landlords this was quite daunting but we were kept up to date the whole way through!
24 September 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Emma Jane
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Lillie was amazing
Lillie was amazing! She really went above and beyond to confirm our viewing. Definitely recommend !!!
20 September 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Sabruskia Bonval
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
An amazing experience with Molly my…
An amazing experience with Molly my letting agent she is amazing cannot thank you her enough!
24 September 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Margaret Louise
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
A big thank you to summer for her…
A big thank you to summer for her support with our letting process.
2 September 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Jessie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
We are very pleased with leader s our…
We are very pleased with leader s our agent summer has been very supportive and helpful when we needed any information she was easy to contact
Jackie and Colin
15 September 2025
Unprompted review
Reply from Leaders - Beckenham
Dear CustomerJackie We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Summer was AMAZING
Summer was AMAZING! Updating me throughout the process, dealing with my worries and just getting job done! Thank you for all your help!
28 August 2025
Unprompted review
Reply from Leaders - Beckenham
Dear David Davies We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Thank you Summer for all your support…
Thank you Summer for all your support and help! Great Service
29 August 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Sydney We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Very professional service and helpful.
19 July 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Mark We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A true “Summer” experience
Summer has been fantastic from start to finish. She was professional, approachable, and kept me updated at every stage, making the whole process smooth and stress free. What stood out most was her genuine care, attention to detail, and how quickly she responded to any questions I had. It felt reassuring to know she was handling everything with such efficiency. I couldn’t have asked for a better agent. Thank you, Summer, for going above and beyond.
20 August 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Americans We greatly appreciate your 5-star review and the time you took to share your experience with Summer . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
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