LEAD Conveyancing Reviews 1,157

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 329 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication skills, making the process smooth and stress-free. The service provided is frequently described as efficient and easy to understand, with many appreciating the prompt response times and clear guidance throughout their transactions. However, some people were dissatisfied with the initial stages of their dealings, citing confusion or a lack of timely advice. A few other people also felt that the service was unprofessional and unresponsive, leading to delays and anxiety, and mentioned issues with billing accuracy or a lack of consistent communication when multiple staff members were involved.

What people talk about most

Staff

Customers generally had positive experiences with staff. Many reviewers praised staff members for being... See more

Service

Consumers find service to be positive, highlighting the professionalism, efficiency, and helpfulness of the... See more

Customer service

People report positive experiences with customer service. Customers frequently praise the helpfulness,... See more

Response time

Reviewers mention positive feedback about response times. Many customers praise the prompt and efficient... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report a seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fel was an absolute gem, explaining your role as a conveyancer in the process of sale. Rates water bills body corporate fees etc were explained. More importantly he followed up on the process till it... See more

Rated 5 out of 5 stars

What started off as a simple sale and settlement got a little bit complicated when our bank threw a spanner into the works. Jesi Byron from Lead conveyancing did over and above to ensure things went... See more

Rated 5 out of 5 stars

We are very happy with the services of Lead Conveyancing, in particular Paula Miller was always contactable via email & phone. She is professional & courteous. We’ve mentioned that we were impressed w... See more

Rated 5 out of 5 stars

We are New Zealanders and have recently sold a property that we own in Australia. We worked with Adele Monaghan at Lead Conveyancing. She guided us seamlessly through the process which was at times... See more

Company replied


Company details

  1. #1 of 2 best companies in Conveyancer

About LEAD Conveyancing

Written by the company

Experts in Property Conveyancing in
Brisbane, Melbourne, Sydney, And Across QLD, VIC, NSW
We Make Buying and Selling Property Stress-Free

Have access to your conveyancing lawyer at your fingertips. We’ll lead you through the maze of requirements in buying and selling residential properties. We also offer you the most practical and cost-effective outcome at a guaranteed fixed fee. And, we’ll solve your conveyancing needs (whether you just need a pre-signing contract review or only need to straight from conveyance to settlement).

We have taken conveyancing services to the digital world: No paper, very little post and everything by email and phone. No need to take time off work for your conveyance. Sign your documents on the go using e-signing technology. No face to face physical meetings, do online video conference instead from your phone, tablet or computer.

We can assist you wherever you are located as we service anywhere in QLD, NSW & VIC. Brisbane, Sydney, Melbourne, Frankston, Sunshine Coast, Gold Coast, Geelong, Ballarat, Newcastle, Lake Macquarie, Point Cook, Cheltenham, Parramatta, Werribee, Cairns, Coffs Harbour, Wollongong, Croydon, Pakenham, Cranbourne, Logan, Penrith, Townsville, Albury, Dandenong, Melton, Sunbury, Bendigo, Berwick, Essendon, Sutherland Shire, Toowoomba, Shepparton, Blacktown, Caroline Springs, Moonee Ponds, Craigieburn, Ipswich, Tamworth, Campbelltown, Castle Hill, Lilydale, Narre Warren, Box Hill, Coburg, Glen Waverley, Lismore, Mackay, Maitland, Northcote

Get a free conveyacing quote at our website. Or learn more about conveyancing fees here.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 52% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easy when digital plus a professional service

All digital, so no running around and Dana was really professional, checking and double-checking everything, confirming via email and telephone and really just being proactive and courteous.
Highly recommend LEAD - in particular Dana :-)

8 December 2025
Rated 5 out of 5 stars

Easy flow of communication

Easy flow of communication. I am able to reach Ivan whenever I need clarification on matters via email or phone. He seems very happy to assist each time and provides answers to my questions with patience.

5 December 2025
Rated 5 out of 5 stars

David Arnott & Jennifer Doherty

David Arnott & Jennifer Doherty would like to extend our sincere thanks to the entire LEADS conveyancing solicitors team for their outstanding support throughout our home-buying process. From start to finish, the team worked tirelessly to guide us through every stage with professionalism, clarity, and dedication.
A special mention goes to Dana Smith, Paralegal, whose diligence and commitment were truly exceptional. Dana consistently followed through on every query—big or small—and ensured that nothing was overlooked. Her hard work behind the scenes was instrumental in bringing our purchase to a successful conclusion, and we are deeply grateful for her efforts.
Thank you to Dana and the whole team for making this milestone possible. Your expertise and support have been greatly appreciated.
Jennifer Doherty & David Arnott

1 December 2025
Rated 5 out of 5 stars

I have used the legal services of Lead…

I have used the legal services of Lead Conveyancing twice before and have always had a smooth journey with constant communication from Lead Conveyancing, through the conveyancing process and highly recommend the legal services provided by Lead Conveyancing.

5 December 2025
Rated 5 out of 5 stars

Great service for my first home purchase

I recently purchased my first home, and Tracey made the entire process smooth, stress-free, and incredibly professional. As a first-time buyer, I had a lot of questions, but Tracey was always patient and proactive in keeping me updated. Her attention to detail and calm approach gave me real peace of mind. I felt fully supported from start to finish and am truly grateful for her guidance. I would highly recommend Tracey to anyone needing a reliable conveyancer. Thank you for making such a big milestone so seamless!

4 December 2025
Rated 5 out of 5 stars

Best Service!

Had a fantastic experience with Lead Conveyancing! Fel Abrams and Cindy ensured that application went smoothly with close to zero delays. Everything was handled well and communication was ensured across all parties and stakeholders. Highly recommend them for Property purchase and settlement! Thank you so much!

9 September 2025
Rated 1 out of 5 stars

Really Disappointing

Fiona firstly didn’t contact us for the first week after we engaged her and then incorrectly told the other parties solicitor that we required a finance extension when we had already had our Finance accepted. This significantly jeopardised the purchase. She said she tried to contact us but we had absolutely no missed calls from her or any Queensland number.
She sent the wrong forms, even though we said it was an investment property multiple times.
On settlement day (just hours before settlement) she asked us for a client authorisation form which we had already provided to her three weeks ago. I have never given a one star for any review for anything but yeah, we won’t be going back.

1 December 2025
Rated 5 out of 5 stars

Used Lead conveyancing to purchase a…

Used Lead conveyancing to purchase a property and highly recommend using them. Communication, attention to details and quick and responsive support, made the whole experience purchasing a property so much easier.
With a dedicated team, and being assigned a single person to discuss all aspects of documents needed and settlement of property.

24 November 2025
Rated 5 out of 5 stars

Great experience

Thanks to Tracy and her team for making the whole processes of buying and selling extremely easy and stressful free. She gave me status updates to let me know things were happening and progress was being made.
Great services. If I need conveyancing in the future, I'd consider Lead again.

29 November 2025
Rated 5 out of 5 stars

We used Lead Conveyancing to settle our…

We used Lead Conveyancing to settle our off-the plan apartment purchase in Malvern, Victoria. They were very helpful and responsive throughout the process. There was a slight hiccup at the start of the settlement process which was partly the fault of the vendor solicitor but with the help of one of Lead Conveyancing's staff Tracey Lawrence, we were able to get back on track and settle on time. Despite the tight timeline, she was very calm, communicated very well and helped us throughout the process. She was also very thorough and persevered in resolving a stamp duty concession issue we had with the State Revenue Office (SRO) which resulted in us saving a lot of money in stamp duty. We are very grateful to her. She's a very trustworthy, smart and reliable staff member and I would definitely use her services again.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Settlement in Victoria

We dealt with Tracy Lawrence for our settlement and it was a pleasant and smooth experience. Tracy was detailed with her communication and clear with obligations and expectations to ensure a smooth settlement. We had no issues at all. Would recommend and reconsider Lead Conveyancing for future property matters.

24 November 2025
Rated 4 out of 5 stars

Mostly good, nothing of major concern

Nothing of major concern. The outcomes were all met as expected, and price is competitive. My negatives relate to a few instances where communication needed to be duplicated (eg in engaging services or checking work), or matters were transferred back on to us to complete. But it would perhaps be unreasonable to expect a higher standard without paying more.

25 November 2025
Rated 1 out of 5 stars

We used lead conveyancing in our…

We used lead conveyancing in our mothers estate sale and they set a settlement date two weeks out, the day before settlement they said they weren’t ready. When our estate lawyers and bank were all ready to go. All other parties were dumbfounded as to why they didn’t proceed with settlement and caused us yet another delay. Estates are difficult enough to settle and thus team caused us yet another delay for absolutely no reason. Wouldn’t recommend them.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Availability and helpful information &…

Availability and helpful information & assistance from staff made the experience of purchasing the house a positive experience. Fiona Lewis was always available to answer any enquiries i had along the way ensuring a smooth transition. Communication was important in this and I received continual updates along the way . I will use Lead in conveyancing and recommend them in the future. Thank you greatly for an effortless transition.

24 November 2025

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