LEAD Conveyancing Reviews 1,157

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 329 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication skills, making the process smooth and stress-free. The service provided is frequently described as efficient and easy to understand, with many appreciating the prompt response times and clear guidance throughout their transactions. However, some people were dissatisfied with the initial stages of their dealings, citing confusion or a lack of timely advice. A few other people also felt that the service was unprofessional and unresponsive, leading to delays and anxiety, and mentioned issues with billing accuracy or a lack of consistent communication when multiple staff members were involved.

What people talk about most

Staff

Customers generally had positive experiences with staff. Many reviewers praised staff members for being... See more

Service

Consumers find service to be positive, highlighting the professionalism, efficiency, and helpfulness of the... See more

Customer service

People report positive experiences with customer service. Customers frequently praise the helpfulness,... See more

Response time

Reviewers mention positive feedback about response times. Many customers praise the prompt and efficient... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report a seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fel was an absolute gem, explaining your role as a conveyancer in the process of sale. Rates water bills body corporate fees etc were explained. More importantly he followed up on the process till it... See more

Rated 5 out of 5 stars

What started off as a simple sale and settlement got a little bit complicated when our bank threw a spanner into the works. Jesi Byron from Lead conveyancing did over and above to ensure things went... See more

Rated 5 out of 5 stars

We are very happy with the services of Lead Conveyancing, in particular Paula Miller was always contactable via email & phone. She is professional & courteous. We’ve mentioned that we were impressed w... See more

Rated 5 out of 5 stars

We are New Zealanders and have recently sold a property that we own in Australia. We worked with Adele Monaghan at Lead Conveyancing. She guided us seamlessly through the process which was at times... See more

Company replied


Company details

  1. #1 of 2 best companies in Conveyancer

About LEAD Conveyancing

Written by the company

Experts in Property Conveyancing in
Brisbane, Melbourne, Sydney, And Across QLD, VIC, NSW
We Make Buying and Selling Property Stress-Free

Have access to your conveyancing lawyer at your fingertips. We’ll lead you through the maze of requirements in buying and selling residential properties. We also offer you the most practical and cost-effective outcome at a guaranteed fixed fee. And, we’ll solve your conveyancing needs (whether you just need a pre-signing contract review or only need to straight from conveyance to settlement).

We have taken conveyancing services to the digital world: No paper, very little post and everything by email and phone. No need to take time off work for your conveyance. Sign your documents on the go using e-signing technology. No face to face physical meetings, do online video conference instead from your phone, tablet or computer.

We can assist you wherever you are located as we service anywhere in QLD, NSW & VIC. Brisbane, Sydney, Melbourne, Frankston, Sunshine Coast, Gold Coast, Geelong, Ballarat, Newcastle, Lake Macquarie, Point Cook, Cheltenham, Parramatta, Werribee, Cairns, Coffs Harbour, Wollongong, Croydon, Pakenham, Cranbourne, Logan, Penrith, Townsville, Albury, Dandenong, Melton, Sunbury, Bendigo, Berwick, Essendon, Sutherland Shire, Toowoomba, Shepparton, Blacktown, Caroline Springs, Moonee Ponds, Craigieburn, Ipswich, Tamworth, Campbelltown, Castle Hill, Lilydale, Narre Warren, Box Hill, Coburg, Glen Waverley, Lismore, Mackay, Maitland, Northcote

Get a free conveyacing quote at our website. Or learn more about conveyancing fees here.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 52% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would love to share my experience…

I would love to share my experience with LEAD Conveyancing. I was apprehensive at first as I was selling my property without a real estate agent and doing it online. This was something I had never done before and was quite naive. BUT.. everyone involved with this process was very professional and were very PATIENT with me. I kept asking question after question if I didn't understand something. As stressful as it was (I am a 65yr old women) I could ring and get help and we got through it as a team. And the price was very reasonable.
Thank you to the LEAD team that pulled the sale of my property across the line with no drama's.

11 March 2026
Rated 5 out of 5 stars

It was truly a great experience working with LEAD Conveyancing.

It was truly a great experience working with Lead Conveyancing throughout our journey. The team, especially Dana, who was my main point of contact, was extremely supportive and professional. Her well-structured approach and clear communication made the whole process smooth and easy to navigate.
Thanks to the team’s professionalism, dedication, and continuous support, everything progressed seamlessly. We genuinely appreciate the effort Dana and the entire team put into making our experience stress-free.
We would highly recommend Lead Conveyancing to anyone looking for a reliable and professional conveyancing service.

12 March 2026
Rated 5 out of 5 stars

Jessie Carter from Lead Conveyancing

Jessie Carter from Lead Conveyancing did a fabulous job helping us settle our new property. She provided timely and helpful advice, and helped keep a complex settlement move along smoothly. We have no hesitation recommending Jessie or Lead Conveyancing.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Fel Abrams

This was our 5th conveyancing with Lead, Fel Abrams has handled all five of our matters. Fel has been very attentive in making sure that he has everything in order before settlement. Kept in touch all through the process. Wouldn't hesitate to recommend Lead's service.

10 March 2026
Rated 5 out of 5 stars

Menard Devine handled the sale of my investment property.

Leads Conveyancing is a professional and affordable organisation. Menard Devine was handling all of my conveyancing needs for sale of my investment property. Menard was extremely quick to reply to emails and phone calls. Was able to guide me and explain to me any concerns or queries that I had. Menard went above and beyond. I was truely thankful that I had Menard helping me on this journey.

27 February 2026
Rated 5 out of 5 stars

Very quick and efficient …

Very quick and efficient I had a short settlement working with Paula Miller was fantastic straight onto it communicating every step of the way and got the job done I recommend Paula for buying or selling

2 March 2026
Rated 5 out of 5 stars

We had an excellent experience…

We had an excellent experience purchasing our property. The entire process was smooth, transparent, and stress-free. The agent was professional, knowledgeable, and always available to answer our questions. Their guidance gave us confidence at every step, from inspection to settlement. I highly recommend their services to anyone looking to buy or sell property. Thanks Hannah Vu

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing team, hard working staff

The entire team was incredibly efficient and professional throughout our home-buying journey. A special thanks to Dana, who was so helpful and supportive from the initial search all the way through to settlement. We truly appreciate the hard work and strong work ethics this team demonstrates. Amazing work😌

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Confidence no problem

Lead Conveyancing has a network of offices which include Melbourne, Brisbane and Perth.
Paula Miller guided me through a property transaction process with perfect results. Once she was in charge, it was await instructions and be patient until settlement.

23 February 2026
Rated 5 out of 5 stars

Efficient

Efficient, translucent and affordable. Gave us all the right info promptly and always charge us only what they need to. Thanks LEAD

20 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look