From my first equerry for composite fencing panels first discussing with Craig who sized and gave me prices then talking to Hillary very professional company . The quality is excellent and assembly w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery prompt- but wrong component parts sent ? Delay to job ! That being said although I had to wait from Saturday until Monday opening, my issue was met with superb customer service !! Karen... See more
Company replied
I made a mistake when ordering (on line, on a Sunday) a roof window from LB Supplies. I emailed them the same evening to explain my stupidity. I wasn't really expecting such a quick response. Got a ph... See more
Company replied
I ordered three different samples of Arena cladding, to show my niece as she wants to replace existing wooden cladding on her recently acquired home. They arrived within a few days, completely free o... See more
Company replied
Company details
- Home Improvement Store
- Carport and Pergola Builder
- Fence Supply Store
- Landscaping Supply Store
- Roofing Supply Store
- Window Supplier
About LB Supplies
Written by the company
Welcome to LB Supplies
LB Supplies are leading UK suppliers of roof windows, skylights, roof domes, roof lanterns, flat roof lights, canopies and carports. With a highly experienced management team and over 30+ years’ experience in supplying products to the construction and DIY industries, we now supply an exciting range of Arena Composite Decking, Composite Fencing, Composite Cladding and Composite Balustrade products to the outdoor, landscaping and home improvements industries.
LB Supplies strategy is simple - to supply customers on time and at the right price, whilst offering a level of customer service unheard of in the marketplace.
Dealing with LB Supplies is easy and we offer a vast and extensive range of products held in stock at our warehouses, in two main locations. LB Supplies Ltd are based in Mansfield, Nottinghamshire and LB Supplies (Southern) are based in Newport, South Wales enabling us to cover extensively all parts of the UK. Many of our products are available on a ‘Next Day’ delivery service, and we offer some of the most competitive prices available.
Customers are very important to us, and we look forward to working with you and hopefully saving you money!
Shop on our website
Pitched Roof Windows
Flat Roof Windows
Composite Products
Loft & Roofing
Canopies & Carports
Bi-Fold Doors
Contact info
Unit 2 Mansfield Network Centre, Concorde Way,, NG19 7JZ, Mansfield
- 01623 624500
- info@lbsupplies.co.uk
- lbroofwindows.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived very quickly
Arrived very quickly. Had loft ladder professionally installed. Seems sturdy. No installation issues.
13 April 2026
Reply from LB Supplies
We pride ourselves on the quality of all our products and our loft ladders are probably some of the best qualilty ones in the UK.
Kind regards,
Managing Director
LB Supplies
Easy process to order
Easy process to order, pay and collect. Good communication and helpful when called to check details.
16 April 2026
Reply from LB Supplies
Thank you for your lovely comments
The sample pack turned up very quickly…
The sample pack turned up very quickly to decide what i was going to need for the new decking
16 April 2026
Reply from LB Supplies
Many thanks
Great experience overall
Good price for the materials, useful online delivery tracker and pre-delivery phone call by the delivery team. thank you.
16 April 2026
Reply from LB Supplies
Thank you for your 5 Star review
Reply from LB Supplies
Many thanks
On time and no damage to goods…
On time and no damage to goods delivered, delivery within a few days of placing the order too....
15 April 2026
Reply from LB Supplies
Great to hear
Very good communication from pre-order…
Very good communication from pre-order inquiries, up to and including delivery of products. Very impressed with delivery driver who would of quite willingly unloaded and walked all the decking and subframe to my garden on his own, fortunately we were able to lend a hand as there was a significant amount. Actual product containing plastic subframe and composite decking was very good value and looks good in quality. Installation tips and photos available to look at on website which was helpful.
8 April 2026
Reply from LB Supplies
Many thanks for your review which covers everything we could ask for.
Our delivery drivers are always helpful and do their best to look after all our customers, so I will definitely pass your comments on.
It is also nice to hear you were happy with the quality of our products.
We hope to hear from you again.
Kind regards,
Managing Director
LB Supplies
Simple ordering process and goods…
Simple ordering process and goods delivered on time by a friendly and efficient driver.
14 April 2026
Reply from LB Supplies
Thank you for your 5 star review
Great product
Great product , delivered exactly when they said , driver very helpful , will buy from again
13 April 2026
Reply from LB Supplies
Thank you for your comments and great to hear the driver was helpful.
We hope to hear from you again.
Kind regards,
Managing Director
LB Supplies
Reply from LB Supplies
Excellent.
Thank you
Simple & easy process to order online
I ordered online a loft ladder, the process was simple and user friendly with good response time.
The delivery process was also straight forward, the ladder was delivered on time.
Thank you
13 April 2026
Reply from LB Supplies
Many thanks for your review
Reply from LB Supplies
Thanks
Reply from LB Supplies
Many thanks
IT TOOK 2 WEEKS FOR THE SAMPLES TO…
IT TOOK 2 WEEKS FOR THE SAMPLES TO ARRIVE, BY WHICH TIME I HAD ORDERED [ IN MY DAUGHTER'S NAME] FROM YOU, SHOULD BE DELIVERED ON THE 17 APRIL SO I HOPE WE WENT WITH THE RIGHT COMPANY. I WOULD SAY THAT CLADCO SAMPLES WERE ALSO DELAYED BY EVRI AND YOUR DELIVERY CHARGE WAS LOWER WHICH SWUNG IT IN YOUR FAVOUR.
9 April 2026
Reply from LB Supplies
We invest a lot of money in our samples and send them out free of charge. However we are then in the hands of Royal Mail but if they are delayed we will always send out another set.
Thank you for ordering from us.
Kind regards,
Managing Director
LB Supplies
Good communication with someone in the…
Good communication with someone in the uk. Everything arrived on time, well packaged and intact. The product was very good and as described at a competitive price.
8 April 2026
Reply from LB Supplies
Thanks for your review. You will be pleased to hear we are all based in the UK and supplu the whole UK from our operations in Mansfield and Soth Wales.
Kind regards,
Managing Director
LB Supplies
Delivery bang on time
Delivery bang on time, the driver was exceedingly courteous, the product was the right price, excellent company.
8 April 2026
Reply from LB Supplies
Thanks for your review and I will pass on your comments to the driver.
Kind regards,
Managing Director
LB Supplies
Had a great experience buying composite…
Had a great experience buying composite decking and the staff and the products were superb from help with deck size requirements and delivery updates absolutely amazing
Cannot fault them
Top company
2 April 2026
Reply from LB Supplies
Thank you for your 5 star review that is very much appreciated.
I will pass on your kind comments to the team who work hard to look after all our customers.
Kind regards,
Managing Director
LB Supplies
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.