The sideboard is lovely hence we chose it but the installation was not up to the mark.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent quality-to-price ratio, and they clearly both love what they do and take great pride in it. The designer (Pedram) came to our house, selected exactly the right pieces and colours for the sp... See more
Company replied
Fantastic service by Samet Basak. Definitely goes above and beyond to ensure that you are happy with the end product including helping pick the right color and help with his interior design skills to... See more
Company replied
What an excellent experience we had at Lazzoni - our salesperson Mr Samet Basak has very helpful, understood the design we were looking for and created an excellent plan which fitted our room. St... See more
Company replied
Company details
- Furniture Manufacturer
- also in
- Bedroom Furniture Store
- Furniture Store
- Interior Designer
- Office Furniture Store
- Outdoor Furniture Store
Written by the company
With great manufacturing capacity, Lazzoni Furniture promises premium quality for the best price with 34 stores worldwide.
Contact info
171 Tottenham Court Road, W1T 7DL, London, United Kingdom
- 02037730633
- infouk@lazzoni.com
- lazzoni.com
4.7
Excellent
71 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice service and quality
We bought a bed, TV stand and dressing table. As more items you ordered, the more discount you can get which is great. All look amazing in terms of their qualities and appearances! Also the delivery team is really nice, having their own shoe covers which I think in detail is great! Their assembly is quick and perfect!
19 December 2024
Reply from Lazzoni UK
Hi Dear Ke,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
Fantastic sofa!
Fantastic sofa! I'm totally in love with it!. My only complaint is that there weren't more fabric colours to choose from, but I'm happy with what I've chosen. The option to lift up the back section is a game changer when wanting to relax in front of the tv and have your head supported, but still looks super cool when placed back down.
9 December 2024
Reply from Lazzoni UK
Hi Dear Deborah,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
Reply from Lazzoni UK
Hi Dear Customer,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
Just Wow!!! Stunning furniture!
So glad we came across Lazzoni in London! Placed an order for the Mony Sofa, Eva Chair, Istanbul bed and Petto Ottomon. Delivery and assembly was carried out by Matt, Adam and "Tool Man", who were absolutely lovely, efficient and tidy! They are a credit to Lazzoni! We absolutely love our furniture! Each piece is stunning and has a wow factor! Would highly recommend a visit to the showroom in London to see their range of products. Thank you again Lazzoni!
29 November 2024
Reply from Lazzoni UK
Hi Dear Manjit,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
I received impeccable customer service…
I received impeccable customer service from everyone in the store on every occasion upon my visits, with clear knowledge and interest of the furniture in store 10 out of 10 for customer service the team are a true asset to your company brand.
23 October 2024
Reply from Lazzoni UK
Hi Dear Joseph,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you. We are looking forward to seeing you again.
Excellent shopping experience
Excellent shopping experience. Luxurious products, great value for money, and excellent customer service.
8 June 2024
Reply from Lazzoni UK
Hi Dear Pierre,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
High Quality and Creative Firm
We had been searching for creative and fun furniture and accessories for our home for quite some time, and finally, we found Lazzoni. They perfectly combined all the elements we were looking for. We purchased couches, a bed frame, mirrors, and a stunning dining table and chairs from them.
Mr. Samet especially managed the entire process with great care. He made extra suggestions for interior design, which we implemented, and the results were truly satisfying. While waiting for our real furniture to arrive, he even arranged temporary furniture and a dining table for us.
Mr. Erdem and Mr. Sefa set up all the products, ensuring they didn’t damage any walls or floors. They were also incredibly helpful in finding the perfect alignment for our couches and bed.
From start to finish, we received high-quality service from a wonderful team.
23 August 2024
Reply from Lazzoni UK
Hi Dear Osman,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
Amazing staff and beautiful furniture
Selen was so diligent and excellent in helping me order what I wanted. She made my experience very efficient and smooth, I was very impressed with her designs! The other staff members at Lazzoni were very helpful as well. I have yet to receive my order but am very looking forward to it!
18 September 2024
Reply from Lazzoni UK
Hi Dear Ashley,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you. We are looking forward to seeing you again.
After months of searching for the right…
After months of searching for the right size sofa bed for one of my guests' bedroom , I visited Lazzoni UK showroom and their designer ( Ivy) found me the perfect match. I am very happy with my order and the Lazzoni UK overall service . Strongly recommend .
1 September 2024
Reply from Lazzoni UK
Hi Dear Miglena,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
Great products and great service
Great products and great service! Guys came and unpacked and put together the sofa. Super quick and everything was done in a friendly and professional manner.
11 September 2024
Unprompted review
Reply from Lazzoni UK
Hi Dear Vinod,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
Great experience throughout the entire…
Great experience throughout the entire process, from our first visit to the Tottenham Court Road store, all the way to receiving the sofa at home.
Special mention to Pedram for going above and beyond to show us how the sofa would look like in our living room and answering all the questions we had, to the transport crew who did a fantastic job assembling it and leaving no trace behind.
The sofa itself feels great, sturdy, good quality and comfortable.
I can't recommend lazzoni enough!
5 September 2024
Reply from Lazzoni UK
Hi Dear David,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
Everyone from the showroom floor to the…
Everyone from the showroom floor to the delivery team was efficient, tidy, polite, timely, and great quality products.
3 September 2024
Reply from Lazzoni UK
Hi Dear Customer,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
Lazzoni UK - Excellent design, products and service from start to finish…
Excellent service from start to finish - Initial engagement with Pedram (Tottenham Court Road) was fantastic. Pedram had excellent knowledge of all product lines and took the time to ensure we got the desired products with the desired outcome. We are delighted with the Lazzoni products, the quality and modern design second to none. The installation team were perfect, taking the time to ensure everything was working perfectly and correctly located.
3 August 2024
Reply from Lazzoni UK
Hi Dear Kevan,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
Perfect
The whole experience from the help I got choosing the sofas, a visit was even made to my home and a floor plan drawn to show me what they would look like in situ, to the communication as to when they would be delivered was perfect. I highly recommend Lazzoni.
14 August 2024
Reply from Lazzoni UK
Hi Dear Sarah,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
Fantastic service by Samet Basak
Fantastic service by Samet Basak. Definitely goes above and beyond to ensure that you are happy with the end product including helping pick the right color and help with his interior design skills to ensure the product fits well in your space . Sofa looks amazing and couldn’t be happier
13 April 2024
Unprompted review
Reply from Lazzoni UK
Hi Dear Varsha,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
End to End Excellent Experience
My experience with Lazzoni was excellent end to end. When my spouse and I relocated overseas and some of our furniture was damaged in transit, I reached out to Lazzoni via email for guidance on resolving issues.
To my surprise, they promptly called me and arranged a visit to my new home in London. Mr. Mehmet, along with his team, did a fabulous job addressing every issue with precision and timeliness. I am truly grateful to the entire team for providing exceptional service and a seamless customer experience.
Witnessing such standardized professionalism worldwide is truly valuable.
15 May 2024
Unprompted review
Reply from Lazzoni UK
Hi Dear Mert,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you. Thanks for bringing an example of our unconditional after sale service internationaly. We are always here. Please don't hesitate to contact us for further support in the future.
Pleased with purchase and service
Very pleased with chairs, which are good quality. The sideboard fits very well in our lounge, but there was a very small chip on the top. They sorted this out very quickly and it looks perfect now. The delivery was just over 12 weeks and it was installed efficiently on delivery. Very happy with the service and products.
7 May 2024
Reply from Lazzoni UK
Hi Dear Shona,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
We will sort the issue you mentioned as soon as possible. Sorry for the inconvenience .
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
An excellent experience
We worked with Samet on choosing our dinning table, which has an amazing quality and design. He was very helpful at all times and assist us on finding the exact table we were looking for. The service was premium and the final table looks and feels amazing. We are very happy and thankful to the delivery team and Samet on this smoothness purchasing journey.
22 March 2024
Unprompted review
Reply from Lazzoni UK
Hi Dear Cristian,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
Ivy is a great customer sales person
Ivy is a great customer sales person. She made all the difference.
9 March 2024
Reply from Lazzoni UK
Hi Dear Kamraan,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
Great Experience
What an excellent experience we had at Lazzoni - our salesperson Mr Samet Basak has very helpful, understood the design we were looking for and created an excellent plan which fitted our room. Stylish and modern as per our instructions.
Mr Samet went above and beyond, and we will be moving forward with an order
Thanks again Samet
17 February 2024
Unprompted review
Reply from Lazzoni UK
Hi Dear Adnan,
Thank you very much for your review.
On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.
Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.