Lazzoni UK Reviews 

71
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent quality-to-price ratio, and they clearly both love what they do and take great pride in it. The designer (Pedram) came to our house, selected exactly the right pieces and colours for the sp... See more

Company replied

Rated 5 out of 5 stars

Fantastic service by Samet Basak. Definitely goes above and beyond to ensure that you are happy with the end product including helping pick the right color and help with his interior design skills to... See more

Company replied

Rated 5 out of 5 stars

What an excellent experience we had at Lazzoni - our salesperson Mr Samet Basak has very helpful, understood the design we were looking for and created an excellent plan which fitted our room. St... See more

Company replied

Company details

  1. Furniture Manufacturer
  2. also in
  3. Bedroom Furniture Store
  4. Furniture Store
  5. Interior Designer
  6. Office Furniture Store
  7. Outdoor Furniture Store

Written by the company

With great manufacturing capacity, Lazzoni Furniture promises premium quality for the best price with 34 stores worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

71 reviews

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4.7

All reviews

(71)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Selen has been wonderful

Selen has been wonderful. And very patient! Lazzoni have great quality furniture and they help you visualise the designs. I would highly recommend.

27 July 2025
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Reply from Lazzoni UK

Hi Dear Alexandra,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you. We are looking forward to seeing you again.

Rated 5 out of 5 stars

Lazzoni dining tabe

We bought a beautiful dining table from Lazzoni and we absolutely love it! The team that helped us choose the right table was super helpful in visualizing how it would fit into our home and what other items might be a good fit. Would definitely recommend! Thanks to Selen & Samet for the great help :)

13 April 2025
Unprompted review
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Reply from Lazzoni UK

Hi Dear Seb,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.

Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!

Rated 5 out of 5 stars

We fully furnished our two-beThoughtful Design, Beautiful Resultsdroom…

We fully furnished our two-bedroom apartment through Lazzoni, and the experience from start to finish was excellent. Samet and Selen were both fantastic—thoughtful, responsive, and incredibly patient as we worked through all the design decisions. What really stood out was how much time they took to understand our style and how we wanted the space to feel. They never pushed us in a particular direction, but instead offered smart, well-considered suggestions that always felt aligned with what we were after.

They shared multiple renderings with us and were happy to revise things as many times as we needed until we felt confident that everything was just right. That process made a big difference—it wasn’t just about choosing individual pieces of furniture, it really felt like we were designing a home.

The end result has completely exceeded our expectations. The apartment looks beautiful—some of our friends have even said it looks like something out of a design magazine—but more importantly, it feels like our space. The furniture itself is clearly high quality, both in terms of materials and construction. Everything fits together perfectly and feels built to last.

We’re really grateful for the level of care and attention we received throughout. Would absolutely recommend working with Samet, Selen, and the Lazzoni team.

20 June 2025
Unprompted review
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Reply from Lazzoni UK

Hi Dear Yiannis,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.

Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!

Rated 5 out of 5 stars

Customer service is superb!

Whole experience has been superb. Great service from the staff in the store, fabulous quality, set up professionally and looks amazing. We had a problem a few months later, sometimes leather quality isn't consistent - they have replaced it with no bother Of course it's a premium brand but not all companies have such excellent post purchase customer service.

29 May 2025
Unprompted review
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Reply from Lazzoni UK

Hi Dear Lynda,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.

Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!

Rated 5 out of 5 stars

Delivery was absolutely perfect

Delivery was absolutely perfect. Team were polite and efficient. Would thoroughly recommend this company

26 May 2025
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Reply from Lazzoni UK

Hi Dear Mary,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.

Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!

Rated 5 out of 5 stars

A pleasant surprise

The staff is very kind and helpful. They were able to meet all our requests

10 May 2025
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Reply from Lazzoni UK

Hi Dear Stefano,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you. We are looking forward to seeing you again.

Rated 5 out of 5 stars

Great ceramic table

We had been looking for a tough & robust table for our kitchen. The Lazzoni ceramic topped table was perfect, it came in multiple colours and wooden leg options. We were able to match with our existing kitchen chairs. Very pleased with our purchase

22 April 2025
Unprompted review
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Reply from Lazzoni UK

Hi Dear Rob,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you. We are looking forward to seeing you again.

Rated 5 out of 5 stars

High quality sofa

Ordered a L shaped sofa. The process is very smooth from design to delivery/assembly. Sofa is very good quality and sturdy. Fabric choice is amazing and very sleek. Highly recommend

22 April 2025
Unprompted review
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Reply from Lazzoni UK

Hi Dear Fang,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.

Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!

Rated 5 out of 5 stars

Excellent service & very good product

The service we received from Pedram was very professional & attentive. Just excellent. The armchair we have purchased is the most comfortable one we found in the market (after checking over 30 different ones) & the price was reasonable.

30 March 2025
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Reply from Lazzoni UK

Hi Dear Lital,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you. We are looking forward to seeing you again.

Rated 5 out of 5 stars

Stylish, well-made, quality furniture

It was a real pleasure to spend time in Lazzoni's lovely London store and I'm delighted with my new, stylish furniture, a sofa, armchair, coffee table, side table ottoman and dining chairs. Not only do they look pretty cool, they are well made of quality materials. Thank you to Samet and Selen for their patience and advice. The computer model of the furniture in my living space helped a lot and I never felt pressured to buy, which made the experience fun and relaxing.

8 March 2025
Unprompted review
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Reply from Lazzoni UK

Hi Dear Liz,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.

Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!

Rated 5 out of 5 stars

Amazing customer service and quality furniture

We had an amazing experience with Lazzoni’s customer service, thanks to the store manager, Samet. He has exceptional customer service skills. From the moment we first walked into the shop — originally just planning to browse — we were immediately hooked. We ended up spending over three hours planning the furniture and layout for our new home.

From start to finish, we felt incredibly well looked after. The furniture is absolutely divine — high-quality with a timeless design.

Our pieces arrived yesterday, and we are completely in love with them. Everything looks exactly as it was shown and described. The delivery and assembly team was kind, quick, and efficient. They took great care of both our property and the furniture during setup.

We would absolutely recommend Lazzoni to anyone looking for high-quality, beautifully designed furniture. We visited many stores, and Lazzoni truly stood out as the best.

7 April 2025
Unprompted review
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Reply from Lazzoni UK

Hi Dear Berna,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.

Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!

Rated 5 out of 5 stars

A Great Company

Lovely sofa delivered by fantastic people! A great service, both in store and on the delivery day. Well worth the wait - Lazzoni, keep it up!

21 March 2025
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Reply from Lazzoni UK

Hi Dear Esther,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.

Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!

Rated 5 out of 5 stars

Busra is a true professional

Busra is a true professional - she is attentive to my needs and handles my questions eloquently in a swift manner. Her design is a masterpiece and showcases the features of each of the furnitures she recommended. Excellent client servicing overall!

15 February 2025
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Reply from Lazzoni UK

Hi Dear Cyrus,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you. We are looking forward to seeing you again.

Rated 5 out of 5 stars

Top Quality

The furniture was delivered on time and I am delighted to be able to upgrade my review from 4 stars to 5 stars.

Delivery was exactly as planned, and we LOVE the furniture now that it has been installed.

A great firm to deal with.

4 November 2024
Unprompted review
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Reply from Lazzoni UK

Hi Dear Hugh,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.

Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!

Rated 5 out of 5 stars

Our visit to Lazzoni on the 6th of Feb was a…

Our visit to Lazzoni on the 6th of Feb was a great experience. Samat was very professional and helpful, guiding us throughout the process. We found exactly what we needed, and the overall service exceeded our expectations. Thank you for the excellent support!

5 February 2025
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Reply from Lazzoni UK

Hi Dear Esam,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.

Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!

Rated 5 out of 5 stars

A wonderful experience buying my sofa…

A wonderful experience buying my sofa from Lazzoni.
Everyone at Lazzoni very professional and they gave a most high quality service.
Thank you all.

20 February 2025
Lazzoni UK logo

Reply from Lazzoni UK

Hi Dear Nasim,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.

Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!

Rated 5 out of 5 stars

Excellent throughout

Excellent throughout

We ordered our Milda sofa after falling in love with it in-store. The staff were responsive, informative and did their best to manage and meet expectations accurately. Fantastic shopping experience and fantastic craftsmanship. Thank you so much.

28 January 2025
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Reply from Lazzoni UK

Hi Dear Acy,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you, and we trust that the product you've selected will bring comfort and elegance to your space.

Wishing you many wonderful moments with your new furniture. May it bring joy and style to your home. Have a fantastic day!

Rated 5 out of 5 stars

sales and service

6 December 2024
Lazzoni UK logo

Reply from Lazzoni UK

Hi Dear Khalil,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you. We are looking forward to seeing you again.

Rated 5 out of 5 stars

Great experience

Great experience, the store manager (Samet) was extremely professional and accommodated all our requests. Rare to find someone as customer friendly as Samet.

31 October 2024
Unprompted review
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Reply from Lazzoni UK

Hi Dear Ben,

Thank you very much for your review.

On behalf of our team at Lazzoni, I would like to express our sincerest gratitude for choosing us. It has been a pleasure serving you. We are looking forward to seeing you again.

Rated 5 out of 5 stars

Lazzoni, Simply, an exceptional product and service.

It's simply a professional service from front to back. In sales you have Pedram, whom hand holds the design and render of any project you have, he has an incredible eye for interior design. Right through to delivery and installation. The installation team I had were extremely professional and efficient, incredibly courteous, a two man team called, Erdem and Turgay. I would recommend Lazzoni to anyone, a beautiful product with exceptional service.

11 December 2024
Unprompted review

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