Lawsons (Whetstone) Ltd - Merton Reviews 

Good communication with experienced staff at depots and quick deliveries

Outstanding service from start to finish!
Ross went above and beyond - not only during the ordering stage, but also by checking in to confirm our delivery needs and even arranging an early delivery slot for us. On the day itself, he managed to organise a last-minute item swap (my mistake!) within just 20 minutes. The delivery team were equally fantastic, and the products themselves are of exceptional quality. Truly first-class service all around!

Lawsons in Merton was the third timber yard I visited, when I was looking for quotes on treated sawn timber to make raised garden beds. I was pleasantly surprised by the excellent level of service I received from Dave Privett. He was so understanding and showed interest in my project. He was very encouraging and gave me good advice. Also, the quote I got from Lawsons was much better than the other less helpful timber yards. I will be back and highly recommend Dave for his professional and competent manner. I was disheartened by the attitude of other timber yards but Lawsons was a great experience from start to finish.

Just wanted to say Dave at Merton is an absolute Legend. Old school service going over and above for clients.

We will be using Lawsons from now on due to his efforts

David
Goldleaf

I went to Lawsons as a private individual trying to work out what fencing, posts etc I needed to purchase.
Dave Privett was outstanding. Patient, informative and gave great guidance as to what to buy and why. Even better he managed to arrange a really quick delivery.
I must also commend the delivery driver who arrived on time and waited for the builders to arrive without complaint. Highly recommend Lawsons and I will definitely use them again for the next project

Ask for Ross, he’s super helpful!!

I contacted a number of Builders Merchants for a quote and I found Lawsons Merton branch exceptional. Prompt replies & quotes at an attractive price and prompt delivery. Very approachable and great communication. I used them for new fences (close board, concrete posts, gravel boards & post mix). I was so pleased that used them again for Patio/Shed base paving, ballast and sharp sand and cement). Thanks Ross

Since meeting Ross the assistant branch manager at Merton in September 2023, he has helped us loads in getting materials to us on time to complete our jobs, great prices, gone above and beyond to find site specific items also. Great guy and great branch. 👍🏻

Great service and communication from Damian. Pleasure to do business with. Speedy delivery to help my job along quickly and great help from delivery driver. Thanks Shane

We use Lawsons for most of our ground works material. The team are always happy to help with quick deliveries, reduced costs where they can and advice on alternatives if they don't have what we are looking for.
Would always recommend them!

Very helpful staff in the yard and in the office.
They are very well supplied and I found everything I needed every time.

Friendly staff on the phone and at the counter.
Delivery on time as planned.
Good quality softwood timber, competitive prices and reliable customer service. Not a bad word to say about Lawsons.

Reasonably priced, quick delivery, counter staff, very helpful and delivery drivers

Very well stocked and helpful staff, my builder recommended Lawsons, and going there had a great experience, lovely local builder merchants

Very helpful and great example of how staff should be

Very professional team of salesmen at Lawsons.
Both quotes and deliveries always on time.
Big thanks to Peter McCreanor for looking after my account every time I’ve enquires.
Thank you!

Great customer service from Damian as always.

Spoke to Louise Bryce this afternoon for advice and pricing on some timber I.must say Louise was friendly helpful and sorted out my order with delivery date over the phone can't get better than that top score for Service
Thank You Louise
R Rozza