LawsonWestSolicitors Reviews 

178
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, professional, and deeply knowledgeable, making difficult legal processes feel much easier and more reassuring to handle. People also warmly appreciate the prompt communication, clear step-by-step guidance, and overall smooth service provided from the very beginning to the final completion. Some people were dissatisfied with the noticeable lack of transparency, accountability, and professionalism experienced throughout the handling of their cases. A few reviewers additionally noted that various document errors and communication issues left them feeling poorly represented and genuinely let down.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, approachability, and... See more

Service

Users describe positive interactions with service, highlighting efficient, professional, and thorough legal... See more

Customer service

Clients share positive opinions on customer_service, noting professional, efficient, and supportive... See more

Response time

Reviewers mention positive feedback about response time, highlighting swift, professional, and efficient... See more

User experience

Customers had positive experiences with user experience, highlighting efficient handling and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We dealt with Kirsty Stening, what can we say! She was amazing from start to finish. Kirsty was so friendly and knowledgeable during my initial conversation with her, our situation was quite urgent bu... See more

Rated 5 out of 5 stars

Joao at Lawson West was extremely helpful in talking me through some employment questions I had. He was very knowledgeable, clear in his explanations, and took the time to make sure I fully understoo... See more

Rated 5 out of 5 stars

We have recently finalised my late mother’s estate. Rebecca Boulter was the solicitor dealing with the estate. Rebecca was always available to explain anything we were not sure about. She was prof... See more

Rated 5 out of 5 stars

Huge thanks to Kate Lea, Senior Solicitor, and Devin Fernando, Paralegal, and the Lawson West team! Kate was especially helpful—clear, attentive, and gave excellent legal advice. Devin has done incred... See more


Company details

  1. Legal Services & Government

Information provided by various external sources

Solicitors in Leicester; Lawson-West are specialist solicitors providing quality legal services in Leicester, Wigston and Market Harborough


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

178 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(178)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EXCELLENT SERVICE

I dealt with Dylan who was highly recommend to me. He was very approachable, super quick and efficient and gets the job done. I am hours away from Leicester but this made no difference whatsoever and I would not hesitate to use again as and when needed.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

I recommend Wendy Andrews

Wendy and her team are extremely friendly and efficient. They kept me up to date throughout the process.
The offices have good parking and very professional meeting rooms.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

First Rate in Every Respect

I have no hesitation in leaving the most positive feedback for Lawson West in general and Sejal Patel in particular. She was extremely supportive, professional and gave concise and clear advice to achieve the desired outcome. 10/10

14 January 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and friendly service handling…

Efficient and friendly service handling the sale of my parents house on my behalf as executor. Wendy and Theanne made the sale so much easier with their reassurance and efficiency. Always responded quickly to every query.
Definitely recommended

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Sejal and Joao were absolutely fantastic in handling my case! Their professionalism, dedication, and clear communication made all the difference. They went above and beyond to ensure everything was meticulously managed, and their expertise was instrumental in the success of my case. I couldn’t have asked for better support—thank you both for your incredible work!

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Russell was very professional and kept…

Russell was very professional and kept me informed throughout the whole process and when was challenged for time and needed the deal turned around quickly,he delivered every time.
Thank you for all your hard effort Russell,he was a diamond.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Very good will writing services provided

Offices we used are conveniently located at Meridian, Leicester. Staff were very helpful, friendly and professional whilst preparing our wills. We received good advice and a very good service overall.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

An Excellent Company to Deal With!

Sophie Forsyth constructed our Will. Her friendly and helpful manner put us at ease straight away and her expert knowledge boosted our confidence in her ability; she mentioned things to take into account that we hadn't even thought of! Because of this experience we are certain Lawson West Solicitors would do a thorough job on any subject it specializes in.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Speed & Integrity

Really pleased with Lawson West & Russell in particular. Recently dealt with an ongoing agreement document very swiftly, which enabled all parties to progress. Really appreciated his honest approach & integrity.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Dylan from the Commercial Team has been…

Dylan from the Commercial Team has been very helpful from start to finish when we were purchasing a piece of land. Everything was fully explained and clear. We were kept updated throughout and responses were prompt. Thank you.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Great People, Great Service, Responsive

I recently used this firm for an auction property purchase, and I couldn’t be more pleased with their service. Despite the tight turnaround, the team was incredibly responsive and demonstrated a high level of knowledge, even when unexpected issues arose. I primarily worked with Dylan Mann, who was outstanding—professional, thorough, and proactive every step of the way. Both solicitors I interacted with were extremely helpful and communicative. Highly recommended for anyone needing reliable, efficient legal support for property transactions and I hope to work again with them soon.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Had a great experience with Wendy at…

Had a great experience with Wendy at Lawson West Solicitors (Dominus Way Branch) to buy property. It was a pleasure to have her act on my behalf. Wendy was amazing and explained everything clearly and thoroughly. Theanne and Claire were great too! Fab team. The communication from start to end was fantastic and the whole process was smooth. Would highly recommend.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

We reached out to Lawson West Solicitor…

We reached out to Lawson West Solicitor for some help renewing our lease and I have to say that this has been the best firm that we have ever dealt with.
Dylan Mann has been extremely helpful and has always been on top of everything.
He always kept us in the loop and he gave us the best advice moving forward.
100% recommend this firm.

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Solicitors

I couldn't be happier with the service I received from Lawson West. Sejal represented me and helped to make a stressful experience so much more bearable. She was really professional, friendly, reassuring and extremely understanding - I felt so supported throughout. I would recommend Sejal and Lawson West in a heartbeat and will be sure to reach out to them if/when I am in need of a solicitor in the future.

23 October 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look