Super easy to use, order, pay but delivery is with Chronopost and this is not a positive thing. The delivery man offered to leave the package in the building's lobby as the receiver was not at home... See more
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My order was already on its way when I learned that the recipient would not be at home for the following two weeks. Lavinia immediately recalled the colis from the van and relaunched it two weeks late... See more
Quick delivery in safe box. Perfect. Good prices and selection.
Perfect in every possible way and thanks a lot for allowing me to taste some unique Spanish wines here in France ! Your selection is amazing, keep up the good work and cutting-edge approach :-) !
Company details
Written by the company
LAVINIA, c’est 6500 références de vins, champagnes, spiritueux et accessoires en provenance de plus de 30 pays différents et sélectionnées par une équipe de professionnels avec une philosophie : favoriser la découverte et valoriser le respect du goût ! Nous sommes heureux de vous offrir les conseils de nos sommeliers via notre site en un seul clic, des ventes privées exclusives pour vous permettre d'accéder à de grandes cuvées, souvent rares, la livraison offerte à partir de 100 euros d'achats et un service-client dévoué à votre satisfaction De la bouteille conviviale en passant par les valeurs sûres et jusqu’au très grand cru, il y a chez LAVINIA de quoi satisfaire le néophyte curieux comme le connaisseur averti ! ========================================= LAVINIA ofrece una gama de 6500 vinos, cavas, licores y accesorios, de más de 30 países diferentes, seleccionados por un equipo de profesionales. Dedicamos especial atención a pequeños productores y bodegas que trabajan con métodos respetuosos con el medio ambiente. Estamos felices de ofrecerle asesoramiento de nuestros sumilleres a través de nuestro sitio en un solo clic, ¡ventas privadas exclusivas, añadas antiguas y cosechas excelentes, a menudo difíciles de encontrar!, entrega gratuita a partir de 100 euros de compras y atención al cliente a su servicio. Desde pequeños productores, pasando por los valores seguros y hasta por los Grands Crus, ¡En LAVINIA satisfacemos tanto al neófito curioso como experto!
Contact info
France
- (FR) +33 (0)1 42 97 20 20 ; (ES) +34 91 078 25 77; (CH)+41 22 732 22 22
- (FR) serviceclient@lavinia.com ; (ES) clientes@lavinia.com ;(CH)serviceclientch@lavinia.com
- lavinia.com
4.7
Excellent
9K reviews
Replied to 60% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Fake promotion
The offer they made of promotion of 25 euros discount when purchasing more than 100 € did not appear in the payment process. This is wrong practice.
7 February 2023
Reply from Lavinia
Buenos días. No consta que haya introducido el código prmocional al realizar el pedido. Desde el SAC se pondrán en contacto con usted para aclarar la situación. Quedamos a su disposición en clientes@lavinia.com
quick and right
Very fast delivery arrived in perfect conditiond, excellent wine as well
7 February 2023
User friendly site and speed of delivery
User friendly site, ample offer of wines and beverages, facility and speed to delivery to Portugal.
7 February 2023
Cidre for Chandeleur delivered 8 Feb.
I ordered cidre for la Chandeleur. It arrived February 8.
7 February 2023
Flexibility
My order was already on its way when I learned that the recipient would not be at home for the following two weeks. Lavinia immediately recalled the colis from the van and relaunched it two weeks later on my request. I think that was marvellous! Thank you very much!
6 February 2023
Good wines and fast delivery
2 February 2023
Possibly the best on-line wine experience 5*****
Excellent choice of wines, excellent prices, very quick delivery and excellent service
3 January 2023
Super easy to use
Super easy to use, order, pay but delivery is with Chronopost and this is not a positive thing.
The delivery man offered to leave the package in the building's lobby as the receiver was not at home when he came.
Gladly he brought it back to the near post office.
@Lavinia, switch delivery company and you'll get more orders from me.
15 January 2023
Excellent services and products.
10 January 2023
First time buying at Lavinia Portugal
First time buying at Lavinia Portugal. Fast shipping, fast delivery, very well packaged (bottles super secure).
6 January 2023
Good wine reasonably priced and quickly delivered
The wine we ordered was reasonably priced and the delivery was speedy, with the bottles nicely packaged to avoid breakage.
2 January 2023
goods delivered on time but not the same as advertised
goods delivered on time; however, the cork for one of the bottles broke as I was opening it. clearly not kept in the right way. not opened the other one yet. The cognac was advertised on the website as being made by Rene Riviere, where in fact was by Philippe Riviere - hard to tell the age as well.
1 January 2023
la atencion por correo es deficiente
1 January 2023
Reply from Lavinia
Buenos días. Gracias por su opinión, pero nos sorprende, ya que hemos respuesta a sus dos e-mails con minutos de diferencia. El primero nos lo envió el 03/01/23 a las 10:13 y contestamos a las 10:27 horas y el segundo lo escribió el mismo día a las 14:39 y contestamos a las 15:11. En ambos indicábamos lo mismo: “Debe contactar con el Dpto. de Eventos en eventos@lavinia.com o en el teléfono 91 426 06 04 (opción 4).”. Quedamos a su disposición. Saludos cordiales, SAC Lavinia
Excellent service and catalog
1 January 2023
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