Super easy to use, order, pay but delivery is with Chronopost and this is not a positive thing. The delivery man offered to leave the package in the building's lobby as the receiver was not at home... See more
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My order was already on its way when I learned that the recipient would not be at home for the following two weeks. Lavinia immediately recalled the colis from the van and relaunched it two weeks late... See more
Quick delivery in safe box. Perfect. Good prices and selection.
Perfect in every possible way and thanks a lot for allowing me to taste some unique Spanish wines here in France ! Your selection is amazing, keep up the good work and cutting-edge approach :-) !
Company details
Written by the company
LAVINIA, c’est 6500 références de vins, champagnes, spiritueux et accessoires en provenance de plus de 30 pays différents et sélectionnées par une équipe de professionnels avec une philosophie : favoriser la découverte et valoriser le respect du goût ! Nous sommes heureux de vous offrir les conseils de nos sommeliers via notre site en un seul clic, des ventes privées exclusives pour vous permettre d'accéder à de grandes cuvées, souvent rares, la livraison offerte à partir de 100 euros d'achats et un service-client dévoué à votre satisfaction De la bouteille conviviale en passant par les valeurs sûres et jusqu’au très grand cru, il y a chez LAVINIA de quoi satisfaire le néophyte curieux comme le connaisseur averti ! ========================================= LAVINIA ofrece una gama de 6500 vinos, cavas, licores y accesorios, de más de 30 países diferentes, seleccionados por un equipo de profesionales. Dedicamos especial atención a pequeños productores y bodegas que trabajan con métodos respetuosos con el medio ambiente. Estamos felices de ofrecerle asesoramiento de nuestros sumilleres a través de nuestro sitio en un solo clic, ¡ventas privadas exclusivas, añadas antiguas y cosechas excelentes, a menudo difíciles de encontrar!, entrega gratuita a partir de 100 euros de compras y atención al cliente a su servicio. Desde pequeños productores, pasando por los valores seguros y hasta por los Grands Crus, ¡En LAVINIA satisfacemos tanto al neófito curioso como experto!
Contact info
France
- (FR) +33 (0)1 42 97 20 20 ; (ES) +34 91 078 25 77; (CH)+41 22 732 22 22
- (FR) serviceclient@lavinia.com ; (ES) clientes@lavinia.com ;(CH)serviceclientch@lavinia.com
- lavinia.com
Replied to 60% of negative reviews
Typically replies within 1 week
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Great!
Fast delivery and great service to order remotely for someone in Spain as gift.
Very good options and prompt reply in…
Very good options and prompt reply in such a short notice as it was my request :-)!
Easy to use website
Easy to use website. Recipient has great reviews for wine selections.
I like the quality and range of your…
I like the quality and range of your your Spanish red wines in particular and the prompt delivery.
I wished you still stocked tje Billecart Salmon Champagne!
Ivor Bolton CBE
Very nice experience in la vendimia de Ortega y Gasset!
I went to the event "La vendimia de Ortega y Gasset" and I enjoyed the experience very much.
Huge problems delivering the package in…
Huge problems delivering the package in France. Unacceptable!

Reply from Lavinia
Online order for gift very easy
I wanted to send a gift to my friend and it was super easy on the website to do so. When I enquired to ensure the price would not be included on the delivery I got a very quick reply reassuring me it wouldn't. I will be ordering from them again!
they just didn’t give any damn about…
they just didn’t give any damn about the customers , they put some marking campaign impossible to follow for consumers and you just ended up buying the new product , if it was the purpose then it is well designed for their profit
Great service!
Great service and very fast shipping
Almost ok.
Well, not surprisingly. Except that the message I was offered to write was not attached to the package delivered.
Sincerely,
Friendly web page and full of good wine…
Friendly web page and full of good wine references. Efficient and fast service.
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