Laura Geller Beauty Reviews 20,530

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, particularly the makeup, noting that items are effective, easy to apply, and feel lightweight on the skin. Many appreciate the natural finish and how well the products blend, making them suitable for various skin types and ages. The user experience, from ordering to product application, is frequently highlighted as positive and straightforward. However, some people experienced issues with their orders and delivery services, with a few mentioning delayed shipments or receiving incorrect or broken items. There were also occasional reports of products not performing as expected, such as foundations not providing sufficient coverage or causing allergic reactions, and some customers found certain products lacked pigment or did not match online descriptions.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the high quality and effectiveness... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the makeup and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease of ordering,... See more

Delivery service

Consumers have mixed experiences with delivery services. Many customers praise the fast delivery, with some... See more

User experience

People report positive experiences with user experience. Many customers find the website easy to manage,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have ordered twice. Delivery is pretty quick and products are good. Ive got the brightening powder which is good for everyday and the coloured powder foundation which is good for full make up. Dont fe... See more

Company replied

Rated 4 out of 5 stars

I have used the powder make-up each day and like it, however I am still applying a liquid foundation first to cover spots. The mascara was not described as being a tubing product. I have tried other... See more

Company replied

Rated 4 out of 5 stars

I purchased the Double Take foundation but found it a bit heavier than I like. However, I like to wet my small brush and dab the foundation over my nose as that part has large pores and this foundati... See more

Company replied

Rated 4 out of 5 stars

The foundation (baked balance-n-brighten) was delivered quickly however I tested a bit on my wrist first (thankfully) and came out in a rash. I have never had a reaction like that to anything in my al... See more

Company replied


Company details

  1. Cosmetics Store

Written by the company

At Laura Geller Beauty, get gorgeous without the guesswork using high-performance, easy to apply makeup. You can find our best-selling Spackle primer, to our unique Baked Balance-n-Brighten Foundation here. Shop our full range today!

Return Policy

No Questions Asked Returns

We proudly stand behind our products and strive to provide an easy, stress-free customer experience. If you are unhappy with any item(s) you have received, we will gladly exchange or refund items and sales tax – minus the shipping charges – made within 30 days of purchase. No Questions Asked! Return Portal: https://returns.laurageller.com/#/

Contact info

3.9

Great

TrustScore 4 out of 5

21K reviews

5-star
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Rated 5 out of 5 stars

Great makeup

Great makeup. At first I was cautious about buying from so far away but it has never been a problem.

10 April 2026
Rated 4 out of 5 stars

The colour shade was too light for my…

The colour shade was too light for my skin tone.

2 April 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

HI Rebecca. It’s always such a guessing game when picking shades online, and there is nothing more disappointing than opening your package only to find the color doesn't quite match your skin tone. You definitely shouldn't have to make do with a shade that feels too light, so I’d love to help you get this sorted. We know things haven't been smooth, so as a genuine thank you for your patience, we’ve process a 20% refund to your account. If there is anything else we can do to make things easier, please don’t hesitate to reach out. We're here to help.

Rated 5 out of 5 stars

There products are amazing

There products are amazing! I am a licensed esthetician for 12 years now and best makeup for mature skin for women over 40. Honestly I think it would work well for any age. I’m very excited to try the skincare products.

4 July 2025
Rated 5 out of 5 stars

Never recieved the product

Never recieved the product. I will never order again from.this site. Will buy locally from now on. Laura Geller has reached out to apologize for the problem with my shipment .
Thank you for acknowledging me as being a small part of the e-commerce world. And things do happen sometimes beyond our control. I may in the future be looking to do business with your organization again
Thanks for listening to my story. Shout out to a class act!!@

11 November 2025
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Hi Donna. There is nothing more frustrating than looking forward to a new product only for it to never show up, and we completely understand why you’d feel like walking away from ordering online altogether. That is definitely not the experience we want for you. Since the tracking or delivery has clearly failed somewhere along the line, We want to make sure we set this right immediately. We truly value your support. Our Customer Service Team would be happy to help. Please reach out to them via Live Chat on our website at www.Laurageller.com. Thank you for giving us the opportunity to make this right and regain your trust. We look forward to hearing from you.

Rated 1 out of 5 stars

I had really high hopes for this

I had really high hopes for this. It seemed to be amazing. I am not impressed. I've had it for a while now and it's kind of ok. There's no coverage, it softens nothing. It evens nothing out. I do not recommend.

25 February 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Hi Celeste. We're sorry to hear that. It’s always such a letdown when you’re excited to try something new, especially with high hopes, only to feel like it’s just kind of ok and not delivering on the coverage or softening you were looking for. You shouldn't have to settle for a product that feels like it’s doing nothing for your skin. Since it isn't hitting the mark for you, we’d love to see how we can fix this. We know things haven't been smooth, so as a genuine thank you for your patience, we’ve process a 20% refund to your account. If there is anything else we can do to make things easier, please don’t hesitate to reach out. We're here to help.

Rated 5 out of 5 stars

I don't usually wear makeup

I don't usually wear makeup, but I had to buy these two lipsticks! They each contain a color duo which i love! Very affordable on sale so I took advantage of the opportunity. They were delivered exactly as described. We'll worth the money!!!

Pat

29 November 2025
Rated 5 out of 5 stars

The color corrector was new for me

The color corrector was new for me. I've used your products before ordering this, so I knew they are good. This cc helps to hide uneven dark circles under the eyes ..I actually used it prior to using your baked foundation. WIN!

9 April 2026
Rated 3 out of 5 stars

Maybe I missed something

Maybe I missed something, but I didn't realize these products are really just baked, compressed powder. Found them to be dry, with poor coverage. Disappointed.

9 April 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

We’re very sorry to hear that the products didn’t meet your expectations. Our baked formulas are designed to be lightweight and buildable, but we understand that makeup preferences can vary and that the texture and coverage may not suit everyone. We truly appreciate you sharing your honest feedback, as it helps us improve.

Rated 1 out of 5 stars

Absolutely shocking service !!!

Absolutely shocking service !!!!
They have my money and my parcel has not even arrived .
They keep fobbing me off with excuses about how it’s on its way !!!!
They have ignored my emails for the last few days . Just so rude and bad service
I just want my refund back and I would Most certainly Never recommend them to anyone I speak to !!!

17 April 2026
Unprompted review
Laura Geller Beauty logo

Reply from Laura Geller Beauty

We’re truly sorry for the frustration and disappointment this situation has caused. We understand how upsetting it is to have paid for an order that hasn’t arrived, and we sincerely apologize if our communication has not met your expectations.
Please rest assured that this was never our intention. We’d like to look into this matter immediately and help resolve it for you as quickly as possible. If the order is confirmed as not delivered, we can assist with processing a refund or providing the appropriate resolution based on your preference.
We value your time and patience, and we appreciate the opportunity to make this right. Kindly reply with your order details so we can proceed right away.

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