Laura Bond Fine Jewellery and Luxury Piercing Boutique Reviews 353

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, friendliness, and helpfulness, making every visit a pleasant and comfortable experience. Many appreciate the high quality and beautiful design of the jewelry, often highlighting its solid craftsmanship and unique aesthetic. The piercing service is frequently described as professional, painless, and delivered in a spotless, welcoming environment. However, some customers experienced issues with jewelry sizing, finding some posts too thick or earrings smaller than expected based on online images. A few also reported that 9ct gold items tarnished quickly, requiring frequent cleaning, and some customers reported issues related to the healing process after a piercing, with suggestions for adjustments in jewelry provided.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful, high-quality, and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their knowledge, friendliness, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality, delicate, and... See more

Service

People report positive experiences with service. Customers consistently praise the exceptional and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the overall process as clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve found it surprisingly difficult to find pretty, solid gold jewellery, specifically for individual piercings. I have several Laura Bond pieces and all are beautiful and solidly made. No coming... See more

Company replied

Rated 5 out of 5 stars

I decided to order as there was an easter discount, the jewellery arrived in a sturdy box, inside was another presentation box with the earrings nestled inside. The quality and detail is stunni... See more

Company replied

Rated 5 out of 5 stars

Great customer service, beautiful jewellery and brilliant prices. I've had Maria Tash in the past and found the screw posts to be thin and unreliable - one front even snapped off the post. Laura Bond'... See more

Company replied

Rated 5 out of 5 stars

I have had piercings in Laura’s shop, bought jewellery (across many years), had jewellery changed, just mooched.. the lot. Staff remember me even though there’s about a year between each visit, they a... See more

Company replied


Company details

  1. Jeweler
  2. Body Piercing Shop
  3. Ear-Piercing Service
  4. Tattoo and Piercing Shop

Written by the company

Laura Bond Jewellery is a family run, luxury earring brand based in Edinburgh, Scotland. We specialise in solid gold pieces for cartilage piercings. We offer piercings in our boutique and luxury piercing parlour on Thistle Street. We also ship worldwide. From teeny tiny huggie hoops to front fastening labret studs, you'll find the daintiest new additions for your ear stack!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

353 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Beautiful piece

Item came very quick, the earring i chose is beautiful, very dainty.
6mm forward helix fits perfectly
Thankyou

22 August 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Vik,

Thanks for leaving us a review! We're so glad to hear your new piece of jewellery fits you well and lives up to your expectation!

We look forward to seeing what you pick next!
Team LB x

Rated 5 out of 5 stars

Another fabulous piercing

Another fabulous piercing. I visited the lovely team at Laura Bond recently and was given such a lovely warm welcome. Spent time choosing the pieces that I wanted to purchase helped by the lovely ladies who answered any questions I had. Then Sarah did my latest piercing in my upper lobe, so quick and easy! I’m booked in again soon! Thank you.

13 August 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Thea,

Thank you for taking the time to leave us such a lovely review! We’re so pleased you felt welcomed and supported throughout your visit, and we’ll make sure to pass your kind words on to Sarah and the team. We can’t wait to see you again soon!

Team LB x

Rated 5 out of 5 stars

The whole experience from start to…

The whole experience from start to finish was fantastic. Choosing the jewellery was so fun and Sarah who did my piercing was so reassuring and did a lovely job. Will definitely be returning for more in the future!

13 August 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Jessica,

Thank you so much for your kind words! We’re glad you enjoyed visiting us and getting pierced, and we’ll look forward to seeing you again in the future. Happy healing!

Team LB x

Rated 5 out of 5 stars

Lovely earrings

Lovely earrings. Really dainty. The look great on and feel really high quality. Thanks Laura Bond I will definitely be shopping again!

8 August 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi there,

Thank you so much for your lovely review!

Thank you so much for your lovely review! We're so pleased to hear you’re happy with your earrings – it’s wonderful to know they look great on and feel high quality.

We really appreciate your kind words and look forward to welcoming you back to Laura Bond soon! ✨

Love, Team LB xx

Rated 5 out of 5 stars

The piercing experience at Laura Bond…

The piercing experience at Laura Bond is fantastic. The staff are welcoming and helpful, particularly when it comes to helping you to choose your jewellery, deciding on your piercing placement and then putting you at ease throughout the piercing process. I ha e now had 4 piercings with Sarah Crowe, the head piercer and she's lovely, helping you to totally relax and talking uou through everything that's happening. There are great offers and rewards too.

6 August 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Pauline,

Thank you so much for taking the time to leave us such a lovely review!

We're so glad that you had such a positive experience, from your styling to the piercing process with your piercer. It's great to hear that you felt at ease, and were able to make use of our Loyalty Club!

We look forward to seeing you again soon for your next piercing!

Love, Team LB xx

Rated 4 out of 5 stars

The cutest little shop and the most amazing staff.

The girls are so lovely at Laura Bond, it’s such a welcoming environment. When I was finished with my piercing they gave me a birthday card and some sweets, which was the cutest thing ever!! They explained the whole experience and it was great! Unfortunately I had to take my piercing out as it got infected, but I still love the jewellery. The only thing I would advise is to pierce with a longer labret to accommodate for swelling, as mine got stuck in my ear and had to have it surgically removed. But don’t let that put you off, the girls are so lovely!

8 August 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Grace,

Thank you so much for taking the time to leave us such a review - it means a lot to hear you enjoyed your visit (and we’re so glad you liked your birthday surprises!).

We’re really sorry to hear you had to remove your piercing and that it caused you trouble. We pierce with 8mm labret backs, which eventually get downsized to a 5/6mm back as the piercing heals. 8mm labrets are the industry standard for piercing, and we always encourage clients to get in touch at the first sign of issues so our piercers can check the piercing and swap to a longer post to accommodate for swelling if needed.

Unfortunately, starting everyone off with a longer labret can sometimes cause more problems, as the extra length increases the chance of snagging on hair or clothing, which can actually slow down healing. This is, therefore, done on "as needed" basis.

We’d be more than happy to chat about your experience in more detail. If you’d like, you can email us at help@laurabond.co.uk so we can talk it through together.

Best wishes,
Team LB x

Rated 5 out of 5 stars

Danielle & Ellie were fantastic

Danielle & Ellie were fantastic, from choosing the pieces with Ellie to the piercings process with Danielle I was looked after beautifully. I had three piercings done at once, a third lobe, a tragus and an upper conch and one week in all are going well. I will be back for more and I could t recommend the boutique highly enough.

7 August 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Susan,

Thank you so much for your lovely review! I've fed your kind words back to Danielle & Ellie. We are so glad to hear you had a good experience visiting our boutique and hope to see you again soon!

Team LB x

Rated 5 out of 5 stars

Another lovely piercing

Another lovely piercing, I love it! Thank you girls for making it an enjoyable time. I will be back.

28 July 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Louise,

Thanks for your lovely review! We're so pleased to hear you had a good time visiting our boutique and we look forward to seeing you again.

Happy healing!

Team LB x

Rated 5 out of 5 stars

No booking

No booking, no piercings, came in to upgrade my current pieces.

What a great team, so welcoming and uplifting, I honestly could have come out with half the shop.

Will most definitely be back for some more purchases xx

25 July 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Lea,

Thanks for taking the time to leave us a review! We're so glad you had a good experience visiting our boutique and we look forward to welcoming you back in for your next piece(s)!

Team LB x

Rated 5 out of 5 stars

Fantastic experience at Laura Bond

Fantastic experience of first ear piercing for my daughter. Super friendly staff and we are 2 weeks in with absolutely no problems at all. We got first ear piercing package and would definitely recommend Laura Bond.

26 July 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Ruth,

Thanks for leaving us such a lovely review! We're glad to hear you and your daughter both had a good time and healing has gone smoothly so far!

We're happy to hear you trusted us for her first piercings!

Team LB x

Rated 5 out of 5 stars

5 star experience- plenty of time to…

5 star experience- plenty of time to chat through options. Very friendly and experienced team. Thank you R Weir

1 August 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey there!

Thank you for taking the time to leave us such a fabulous review! We're so glad to hear you had a good experience with us and hope to see you again soon.

Team LB x

Rated 5 out of 5 stars

Quality

This is the fourth item I have purchased from LB and am loving the quality of the pieces. Will be buying more in the near future as the membership points are a real temptation more than an incentive. 😊

31 July 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey there,

Aww thank you for taking the time to leave us such a lovely review! We're so lucky to have you as a loyal customer and are looking forward to seeing what you pick next!

Team LB x

Rated 5 out of 5 stars

Outstanding

I’ve purchased several pieces from Laura Bond and love them all. I highly recommend the jewellery and the website for ease. The pieces are exceptional quality and I love wearing them. The earrings and charms are my staple purchases. I will no doubt be back for more.

28 July 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Donna,

Thank you for leaving us such a lovely review! We're so glad you're happy with your purchases and keep coming back for more.

Looking forward to seeing what you add to your collection next!
Team LB x

Rated 5 out of 5 stars

Simple, comfortable, & great quality

Great quality, easy to put on, and comfortable to sleep in. Shipped super fast to the U.S. as well.

30 July 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Sydney,

Thanks for your lovely review! We're so glad to hear you've found shipping to the US convenient and the quality of the jewellery great!

Looking forward to seeing what you choose next!
Team LB x

Rated 5 out of 5 stars

You’re made to feel really special in…

You’re made to feel really special in the store even though you’re all really busy.
Girls are lovely especially Gemma and Sarah.
Jewellery beautiful.

1 August 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Carol,

Thank you so much for your lovely review! We're so glad to hear you had a good experience visiting us. Hopefully we'll get to see you again in the future!

Team LB x

Rated 5 out of 5 stars

Lovely designs and great quality

I’ve been gradually replacing all my piercing jewellery with Laura Bond pieces, and the design and quality is always excellent. Highly recommended!

1 August 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Chealy,

Thank you for leaving us such a lovely review! We're so glad you're loving the quality of your Laura Bond pieces and we can't wait to see how your collection grows!

Team LB x

Rated 5 out of 5 stars

A second trip back to this friendly and…

A second trip back to this friendly and energetic salon. Everyone is very welcoming and make you feel relaxed from the start. Sarah followed my April helix piercing with a nostril and 2 lobe seconds in July and it was a great experience, talked me through each step and I’m delighted with the results!

26 July 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Iona,

Thank you for taking the time to leave us such a fabulous review! We're so pleased to have welcomed you back and can't wait to see what you pick next!

Happy healing!
Team LB x

Rated 5 out of 5 stars

The jewellery was so charming and had a…

The jewellery was so charming and had a warm reception.

26 July 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey there!

Thank you for taking the time to leave us a five-star review! We're so glad to hear you had a good reception and found the jewellery charming!

We hope to see you again!
Team LB x

Rated 5 out of 5 stars

Great first visit

Popped in to the store to pick a new earring. All the ladies in the store were lovely and very helpful.
Helped me picked out a gorgeous new stud and changed it for me.
They all made me feel very welcome and relaxed.
Will definitely be back.

26 July 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey there,

Thank you so much for your lovely review! We're so glad you had a good visit and found jewellery that you liked.

We can't wait to see what you pick next!
Team LB x

Rated 2 out of 5 stars

I found it difficult to navigate the…

I found it difficult to navigate the amount of money I wanted to put on an e-card. Might be me but I did manage to pay my tax bill on Government site that morning😂

30 July 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Brenda,

We're so sorry to hear you had issues purchasing a gift card! We've not heard of our customers having issues with this before so if you'd like to give us any feedback or discuss your experience further, please get in touch via email help@laurabond.co.uk and we'll be more than happy to help!

Team LB x

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