Laura Bond Fine Jewellery and Luxury Piercing Boutique Reviews 353

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, friendliness, and helpfulness, making every visit a pleasant and comfortable experience. Many appreciate the high quality and beautiful design of the jewelry, often highlighting its solid craftsmanship and unique aesthetic. The piercing service is frequently described as professional, painless, and delivered in a spotless, welcoming environment. However, some customers experienced issues with jewelry sizing, finding some posts too thick or earrings smaller than expected based on online images. A few also reported that 9ct gold items tarnished quickly, requiring frequent cleaning, and some customers reported issues related to the healing process after a piercing, with suggestions for adjustments in jewelry provided.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful, high-quality, and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their knowledge, friendliness, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality, delicate, and... See more

Service

People report positive experiences with service. Customers consistently praise the exceptional and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the overall process as clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve found it surprisingly difficult to find pretty, solid gold jewellery, specifically for individual piercings. I have several Laura Bond pieces and all are beautiful and solidly made. No coming... See more

Company replied

Rated 5 out of 5 stars

I decided to order as there was an easter discount, the jewellery arrived in a sturdy box, inside was another presentation box with the earrings nestled inside. The quality and detail is stunni... See more

Company replied

Rated 5 out of 5 stars

Great customer service, beautiful jewellery and brilliant prices. I've had Maria Tash in the past and found the screw posts to be thin and unreliable - one front even snapped off the post. Laura Bond'... See more

Company replied

Rated 5 out of 5 stars

I have had piercings in Laura’s shop, bought jewellery (across many years), had jewellery changed, just mooched.. the lot. Staff remember me even though there’s about a year between each visit, they a... See more

Company replied


Company details

  1. Jeweler
  2. Body Piercing Shop
  3. Ear-Piercing Service
  4. Tattoo and Piercing Shop

Written by the company

Laura Bond Jewellery is a family run, luxury earring brand based in Edinburgh, Scotland. We specialise in solid gold pieces for cartilage piercings. We offer piercings in our boutique and luxury piercing parlour on Thistle Street. We also ship worldwide. From teeny tiny huggie hoops to front fastening labret studs, you'll find the daintiest new additions for your ear stack!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

353 reviews

5-star
4-star
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2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great friendly stuff. Nice dainty jewellery

The studio is very clean. The stuff was very friendly and welcoming. The jewellery pieces are stunning

24 September 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Racha,

Thank you for visiting our boutique and leaving us a review! We're so happy to hear you had a good experience visiting us and enjoyed the jewellery available.

We hope to see you again soon!
Team LB x

Rated 5 out of 5 stars

beyond lovely

In absolute awe. Was supposed to go to Astrid and Miyu but they were completely booked and thank goodness they were. I travelled from uni in St. Andrews and it was well worth it! I had a lovely experience and the staff were incredibly kind and helpful, and my piercer (Sarah Gregory) was extremely professional and made me feel very comfortable. My nostril piercing came out amazing - I couldn't have asked for better service. Highly recommend!

26 September 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Daisy,

Thank you so much for visiting us and leaving us such a lovely review! We're so glad you found us and had a great experience with Sarah and our team.

Happy healing!
Team LB x

Rated 5 out of 5 stars

Great experience

I popped in as a walk in and was greeted warmly by lovely staff who assured me I could have a piercing done at the time.
There was a chat about what I wanted and options I could consider - I was also helped to chose which earring I wanted.
Sarah Haggerty was just lovely when I went through for my piercing - chatted and ensured I was relaxed!
All very straightforward and so far my tragus appears to be healing well and I’m so pleased I chose Laura Bond - thank you

19 September 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Kathryn,

Thank you for your lovely review and kind words. We're so glad your walk-in appointment went well and your new piercing is healing well so far.

We hope to see you again for your future piercing needs!

Best wishes,
Team LB x

Rated 5 out of 5 stars

I LOVE Laura Bond jewellery

I LOVE Laura Bond jewellery. I'd lost a stud so this was a replacement online order. This item was posted swiftly and packaged well. Had I not been unwell, I would have visited Laura's salon in person. It's so worth it for the experience alone. Currently deliberating my next piercing with her!

5 September 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Andrea,

Thank you for leaving us such a fab earring! We're so glad you love your LB jewellery and we hope to see you at our boutique again soon for your next piercing!

Best wishes,
Team LB x

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Return visit and certainly not disappointed. From start to finish the staff were just amazing. My jewellery and piercing is absolutely perfect and I love it ! Definitely be back soon

18 September 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Gillian,

Thanks so much for leaving us such a lovely review! We're so glad to hear you had another great visit to our boutique and love your new piercing and jewellery.

Can't wait to see what you pick next!
Team LB x

Rated 4 out of 5 stars

Adore the design

I adore the design of my earring - perfect. I haven’t encountered the flat back previously so it took me a while to work out how it came apart & then fitted into my ear. The website information was disappointingly lacking. I found out via search engines and UTube posts. I think the website could be more helpful than suggesting ‘see a professional’. Ordering & communication was straight forward and timely.

12 September 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Karen,

Thank you so much for taking the time to leave us a review and for giving us feedback. We will take your feedback on board and look into this to ensure our customers have all the necessary information to navigate our jewellery.

If there's anything at all you wish to discuss further, please email us help@laurabond.co.uk.

Best wishes,
Team LB x

Rated 4 out of 5 stars

Very helpful staff

15 September 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey there,

Thank you so much for taking the time to leave us a review! We're glad to hear you had a good experience with our team.

We hope to see you again!
Team LB x

Rated 5 out of 5 stars

amazing jewellery and really high…

amazing jewellery and really high quality. decent prices as well

15 September 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey there,

Thank you so much for taking the time to leave us a review! We're so glad our jewellery is to your liking.

We look forward to seeing what you choose next!
Team LB x

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, friendly, with a great range of jewellery. The only place I’d go for piercing in Edinburgh!

11 September 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Mo,

Thank you for leaving us such a fab review! We're honoured to be your top pick for an Edinburgh piercing boutique.

We hope to see you again soon!
Team LB x

Rated 5 out of 5 stars

An all round lovely experience

Staff were really friendly and helpful. It felt a little more special than other places I've been to. The quality of the jewellery is excellent and so pretty it was hard to choose.

11 September 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Liz,

Thank you so much for taking the time to leave us such a lovely review! We're so glad you loved the jewellery and had a great experience visiting us.

We hope to see you again soon!
Team LB x

Rated 5 out of 5 stars

Great customer experience

Great product, good service and fast delivery

1 September 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Richard,

Thanks for taking the time to leave us a review! We're so glad to hear you had a great experience ordering from us.

Best wishes,
Team LB x

Rated 5 out of 5 stars

Just the loveliest most helpful ladies…

Just the loveliest most helpful ladies in the Edinburgh Branch.

8 September 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Nicole,

Thanks so much for visiting our boutique and taking the time to leave us a review. We really appreciate it!

We hope to see you soon,
Team LB x

Rated 5 out of 5 stars

I recently got my daith pierced at…

I recently got my daith pierced at Laura Bond and was blown away by the experience. I’ve wanted a new piercing for a while but always put it off because the jewelry is usually so ugly, but their collection is stunning and exactly my style. My piercer was amazing and made the entire process easy. The one small bummer is that several people have asked where I got my beautiful 14k gold hoop, and I can't seem to find the exact piece on their website to direct them. Despite that minor annoyance, I'm thrilled with my new piercing.

5 September 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Jaimi,

Thanks for your lovely review! We are so happy to hear you had a great experience getting your daith pierced.

I've just had a look and the reason you can't find your hoop online is that you got pierced with the Dreamer hoop, which is a boutique exclusive and therefore not available to purchase online. You can find it on our piercing jewellery list here: https://cdn.shopify.com/s/files/1/0070/9967/8771/files/Laura_Bond_Piercing_Jewellery_Lookbook_13.pdf?v=1754485777

We hope to see you again!
Team LB x

Rated 5 out of 5 stars

Amazing experience

Had my first cartilage piercing today and loved the whole experience! ✨ Ellie was so sweet helping me choose jewellery, and Danielle was amazing making sure the placement worked perfectly around my hearing aid. Obsessed with my new piercing… already planning the next one! 💎💖

6 September 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Rachel,

Thanks for taking the time to leave us a review! We're so glad you had a lovely experience with our team are loving your new piercing! I'll make sure to feed your kind words forward to Ellie and Danielle.

We hope to see you again soon!
Team LB x

Rated 5 out of 5 stars

Thank you Laura Bond.

Thank you Laura Bond.
I was blown away by your customer service.
My earring is the most beautiful thing. So so happy. Absolute quality all round.

4 September 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Alexandra,

Thank you for leaving us such a lovely review! We're so glad to hear your experience shopping with us was great and you were happy with the level of service and the quality of your jewellery.

Thank you for your kind words!
Team LB x

Rated 5 out of 5 stars

I am absolutely thrilled with my white…

I am absolutely thrilled with my white gold & diamond mini huggie hoop! Exactly as described & very tasteful!

8 September 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Barbara,

Thank you so much for taking the time to leave us a review! We're so glad your new hoop is to your liking and you're pleased with your purchase.

Hopefully we'll have the pleasure of having you shop with us again soon!
Team LB x

Rated 5 out of 5 stars

Great quality jewellery

Great quality jewellery. Fast deliver. Great service. Looking forward to my next piercing and travelling to Edinburgh for it!!! In person rather than online!

27 August 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Paula,

Thanks so much for your lovely review! We're so happy to hear you love your Laura Bond jewellery and are looking forward to welcoming you in for a piercing!

Team LB x

Rated 5 out of 5 stars

Highly Recommend!

Everyone was so lovely! Special shout out to Amber for making my experience easy breezy :) I’m obsessed with my new piercings!

27 August 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Victoria,

We're so glad to hear you had a good experience with our team and Amber made you feel comfortable during your piercing experience.

Happy healing and we hope to see you again soon!
Team LB x

Rated 5 out of 5 stars

Very friendly and professional a great…

Very friendly and professional a great service

27 August 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey Nicola,

Thanks so much for your lovely review! We're so pleased to hear you had a good experience visiting us and we hope to see you again soon!

Team LB x

Rated 5 out of 5 stars

The members of staff could not have…

The members of staff could not have been more helpful. From the minute I entered, I was better by super friendly staff, keen to help me get the right thing. They left me in peace to look then helped me decide my jewellery. Will definitely be back, what a gorgeous range of jewellery.

8 August 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hey there,

Thank you for your wonderful feedback and taking the time to leave us a review! We’re so glad you felt supported while choosing your jewellery and that you love our collection of jewellery. We look forward to welcoming you back soon!

Team LB x

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