Second time of using Lathams. Ordering process nice and easy, great comms re delivery and accommodating with a revised slot after first one was unsuitable. 2 hour time slot advised for day of delivery... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I phoned this morning, needing a door to fit straight away. I had great help from Charlie R on the phone.who I meet later at reception he explained different types of doors and other options that c... See more
Good staff with help ordering as web site can be very complicated and you can get deals from staff. Highly recommend steel security doors. All our neighbours in our rural area get break-ins annuall... See more
Company replied
Exelent service from ordering. Verry helpfull and understanding at Lathams. Put my mind at rest with queries I had. And contact regarding order ready and delivery. The driver Lee contacted me pri... See more
Company replied
Company details
Written by the company
We are the UK's leading supplier of stock high security steel doorsets. With 1000's of steel doors in stock, we can keep up with the high demand of large quantity orders, or single quantity orders, ready for immediate delivery or collection from our distribution centre.
The UK’s premium stock steel door supplier
Written by the company
- Our doors are built to an unrivalled quality and offered with an industry leading warranty to match
- We guarantee that our steel doors are the most competitively priced, starting at just £199.99+VAT.
Contact info
35/37 Hainge Road, Tividale, B69 2NY, Oldbury, West Midlands, United Kingdom
- 01384 220 050
- sales@lathamssteeldoors.co.uk
- lathamssteeldoors.co.uk
5.0
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I recently purchased a door online from…
I recently purchased a door online from Latham’s and I’m very happy with the whole experience. The ordering process was easy, the communication was good, and the door arrived as expected. The quality is excellent and exactly what I was looking for.
A special thank you to Myia for her help and great customer service. She was friendly, helpful and professional throughout. I would definitely recommend Latham’s and will happily use them again in the future!
9 July 2026
Unprompted review
Reply from Latham's Steel Security Doorsets Ltd
Hi Timy,
Thank you for the fantastic review. We are really pleased to hear that the ordering process was straightforward, communication was clear and your new door arrived exactly as expected.
It is especially good to know that Myia made such a positive impression with her friendly and professional support. We will be sure to pass your kind words on to her.
Thank you for recommending Latham’s. We look forward to helping you again in the future.
Really helpful service from Lathams…
Really helpful service from Lathams both when we brought the original door and from Georgia recently with spares enquiries for a new lock etc. The door is very solid and well built and turned up very quickly after we ordered it. Great communication and really nice to deal with a company that are so happy to help. Thoroughly reccomend.
9 July 2026
Unprompted review
Reply from Latham's Steel Security Doorsets Ltd
Hi Chris,
Thank you for the brilliant review. We are really pleased to hear that you have been happy with both the quality of your door and the support you have received since purchasing it.
It is great to know Georgia was able to help with your lock and spare part enquiries. We will make sure your kind comments are passed on to her and the wider team.
Thank you for recommending Latham’s.
Very helpful driver Lee
7 July 2026
Unprompted review
Very prompt delivery
Delivery was brought forward by two days. And timing was earlier than forecasted at 6.45am -a bit of a shock to system (!) but driver very amiable and helpful so all good.
7 July 2026
Unprompted review
Reply from Latham's Steel Security Doorsets Ltd
Hi there,
Thank you for the lovely review. Glad we could get the delivery to you sooner than expected. We really appreciate the kind words about our driver too. We will pass that on to him. Thanks again from all of us at Latham's.
Excellent customer service
Georgia was super helpful when I had a mistake in my order and went out of her way to rectify the issue.
7 July 2026
Unprompted review
Amy Steel Doors
Amy , Really helpful top service as always. Great company top quality products.
7 July 2026
Unprompted review
Been a great experience with a very…
Been a great experience with a very friendly team. Previously bought a door and require some spare seals due to repainting my door. Amy was very helpful and sorted me out in a few minutes. Would highly recommend.
7 July 2026
Unprompted review
Reply from Latham's Steel Security Doorsets Ltd
Hi Alex,
Thank you for the great review. It is lovely to hear you had such a good experience with the team, and we are glad Amy was able to get the spare seals sorted for you so quickly. We really appreciate the recommendation, and thanks again for coming back to Latham's.
Good experience
Good experience. Lee called beforehand to give us the approx time of delivery. Was polite and helpful on site handling and positioning the door.
Haven’t unwrapped the door yet.
Many thanks
6 July 2026
Unprompted review
Reply from Latham's Steel Security Doorsets Ltd
Hi there,
Thank you for the kind review. We are really pleased to hear Lee kept you updated and was helpful with the delivery and positioning of the door. We hope everything is spot on once you get it unwrapped, and thanks again for choosing Latham's.
Excellent customer service
Today I contacted Lathams to order a few extras for my security door. I spoke to Georgie who was very helpful & pointed me in the right direction to order the correct parts for my door. This made the purchase much easier. Thanks again Georgia.
6 July 2026
Unprompted review
Reply from Latham's Steel Security Doorsets Ltd
Hi Maude,
Thank you for the lovely review. We are really glad Georgie was able to help point you in the right direction and make ordering the correct parts nice and easy. We really appreciate you coming back to Latham's, and thanks again from all of us.
Great service from Latham's John was…
Great service from Latham's John was really helpful throughout and the product is Quality
Thanks Tony Derbyshire Construction
6 July 2026
Unprompted review
Reply from Latham's Steel Security Doorsets Ltd
Hi Anthony,
Thank you for the great review, Tony. We are really pleased to hear John looked after you throughout and that you are happy with the quality of the product. We really appreciate you choosing Latham's, and thanks again from all of us.
Good communication
Good communication, delivery time was exactly as estimated. Carefully checked all parts were delivered
Thanks Lee
6 July 2026
Unprompted review
Ordered prompt delivery delivered…
Ordered prompt delivery delivered driver helpful and exactly on time
2 July 2026
Unprompted review
John was very helpful
John was very helpful, from our first contact to fulfilling the order.
He went above and beyond to help.
highly recommended
5 * Service
30 June 2026
Unprompted review
Reply from Latham's Steel Security Doorsets Ltd
Hi Helen,
Thank you for the fantastic five star review. We are delighted to hear that John was so helpful throughout, from your first enquiry right through to completing the order.
Thank you for recommending Latham’s.
A massive shout out to Jon Simonian who…
A massive shout out to Jon Simonian who has being nothing but helpful through the whole process of ordering our door, always on the phone or call us straight back.
Could not ask for a better service, thank you Jon
1 July 2026
Unprompted review
Reply from Latham's Steel Security Doorsets Ltd
Hi Alison,
Thank you for the brilliant review. We are really pleased to hear Jon looked after you so well throughout the whole process and kept everything moving smoothly. We will make sure your kind words are passed on to him. Thanks again for choosing Latham's.
Amazing
Amazing! Phil was very respectful and went up and beyond to help us out. Thank you very much.
1 July 2026
Unprompted review
Lee was really helpful when all the…
Lee was really helpful when all the yard staff were on site he came to the other side of our building and unloaded for me. Great service really helpful and friendly. Thanks Lee you really helped us out.
2 July 2026
Unprompted review
Reply from Latham's Steel Security Doorsets Ltd
Hi Sean,
Thank you for the brilliant review. We are really pleased to hear Lee went out of his way to help with the delivery and made things easier for you on site. We will make sure your kind words are passed on to him. Thanks again from all of us at Latham's!
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