Laser Corporation Reviews 

473
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a truly great experience with this company, often mentioning the seamless and straightforward overall shopping process. Customers frequently praise the impressively fast delivery times, smooth website navigation, and very competitive pricing on a wide variety of purchases. Many people also mention that the items received are securely packaged, built with great quality, and work exceptionally well for daily use. However, some customers also noted occasional frustrating issues with receiving faulty or incorrect merchandise that required complicated returns. A few reviewers experienced noticeable delays with shipping services, tracking their active packages, or receiving helpful responses regarding missing items.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive as advertised and work very... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast shipping times and... See more

Price

Customers had positive experiences with price, highlighting that the items are very competitive compared to... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are working well and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This little speaker & 2 microphones pump out a better sound than I ever could have imagined! For the price & delivery - it will be a real winner on Christmas Day as the Grandaughters sing kara... See more

Company replied

Rated 5 out of 5 stars

Very easy to order, fantastic price on 6 item deal with free fully automated tracking. Very well packed items too. Tops marks on all fronts.

Company replied

Rated 5 out of 5 stars

Easy website to use and the products are amazing! The smart door handle is the best thing ever with the easiest installation

Company replied

Rated 5 out of 5 stars

Very fast service. This remote being the larger remote for the dvd . Should be the stock remote as the one that comes with the dvd is very small and hard to operate.

Company replied


Company details

  1. #14 of 18 best companies in Electronics Store
  2. #11 of 13 best companies in Computer Accessories Store
  3. #9 of 11 best companies in Electronics Company
  4. #11 of 13 best companies in Home Improvement Store
  5. #2 of 2 best companies in Home Theater Store
  6. #1 of 1 best companies in Home Audio Store

Written by the company

Laser Corporation, founded in 1987, is a proudly Australian-owned brand and a leading name in consumer electronics and IT accessories. For more than 35 years, we’ve created reliable, affordable, and easy-to-use technology for homes, offices, and life on the go. Our diverse range includes Smart Home products such as smart bulbs, smart lighting, smart powerboards, smart door locks, and home security cameras; Audio and Home Entertainment solutions including Bluetooth soundbars, portable Bluetooth speakers, headphones, karaoke microphones, and floor speakers; Computing and IT accessories such as USB-C hubs, network cables, storage devices, and mechanical keyboards; mobile essentials like AC chargers, charging stations, car chargers, power banks, and wireless chargers; plus wearables, health and fitness devices, e-scooters, pet tech, and more. Designed in Sydney and supported by local warehousing, Laser products are built to meet Australian standards with fast delivery and responsive customer support. Our experienced teams in Hong Kong and China oversee sourcing, compliance, and manufacturing to ensure consistent quality and the ability to bring new technology to market quickly. We partner with leading Australian retailers, online marketplaces, and industry resellers, making Laser products accessible nationwide through stores like JB Hi-Fi, Big W, Bunnings, and Amazon Australia. Agile and innovative, we keep pace with emerging consumer technology trends while delivering practical solutions for everyday use. Sustainability and compliance underpin our operations. Every product is backed by an Australian warranty, undergoes rigorous quality testing, and is designed with durability in mind to reduce waste. Whether you’re upgrading home entertainment, building a smart home, equipping your workspace, or looking for reliable tech accessories, Laser delivers products you can trust—supported by decades of experience and a commitment to customer satisfaction. Explore our full range, product manuals, and support resources at laserco.com.au.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

473 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(473)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome product at a great price

Awesome product at a great price. 48 hrs delivery. What more can you ask for? Was half the price compared to Amazon and super fast delivery.

26 June 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for the awesome review! 😊 We're thrilled you loved the product and our fast delivery. Enjoy your great deal!

Rated 5 out of 5 stars

Great product

Used Laser for quite a few things and they never disappoint.

25 June 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for the great review, Stacey! 😊 We're delighted to hear you've had consistently good experiences with our products!

Rated 3 out of 5 stars

TWS earbuds

Easy ordering of TWS earbuds. Arrived 1 week later. Sound quality is ok. Wish it had a bit more bass. The touch controls are awkward to use unfortunately. I don't recommend it. I do own another Laser earbuds that sound great and work perfectly so the brand isn't the problem.

6 June 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for your feedback, Scott. We're sorry to hear about your experience with the TWS earbuds. We'll take your comments on bass and touch controls into consideration for future improvements.

Rated 5 out of 5 stars

Great service.

Good website, excellent fast service, and great product.

3 June 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for the great review, E.K.! 😊 We're glad you enjoyed our website, service, and product!

Rated 1 out of 5 stars

The Bluetooth keeps stopping and will…

The Bluetooth keeps stopping and will not work not happy with this tablet. I am thinking of doing a review on my tictock to make sure others don't have the same problem and waste their money

26 April 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for your feedback, Rachel. We're sorry to hear about the issues with the Bluetooth on your tablet. We take your concerns seriously and would like to make things right. Please contact our support team directly so we can assist you further.

Rated 5 out of 5 stars

Thanks to Ron and laser team

Thanks to Ron and laser team
Great services and great product .
we always receive excellent service for Ron

7 May 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks, Taif! 😊 We're thrilled to hear that Ron and the Laser team provided you with great service and products. We appreciate your kind words and continued support! 🌟

Rated 5 out of 5 stars

Easy to purchase and pay and shipping…

Easy to purchase and pay and shipping was pretty quick to get to me in Perth. Pretty happy

2 May 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks, Sarah! 😊 We're happy to hear the purchase and payment process was easy and that shipping was quick to Perth. Enjoy your new items! 🚀📦

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, and fuss free.

26 April 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks, Ric! 🚀 We’re thrilled to hear that the delivery was quick and fuss-free. Enjoy your purchase!

Rated 5 out of 5 stars

Excellent transaction all around

The website was easy to use. Price was reasonable. Item was mailed very promptly, well packaged and delivered quickly. Notifications were timely. The transaction really could not have been better.

29 April 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks, ktoz! 🌟 We're thrilled to hear everything went smoothly, from the website to delivery. Enjoy your purchase, and feel free to reach out if you need anything else!

Rated 4 out of 5 stars

The people from Laser were very helpful…

The people from Laser were very helpful in finding me a compatible replacement remote control for my Laser Sound Bar.

They promptly dispatched and posted the product to me which arrived within several days.

Overall, I am very happy with their service, staff and products and I can therefor highly recommend them without any hesitation.

29 April 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks, Mike! 😊 We're glad our team could help you find a compatible remote and get it to you quickly. Happy to hear you’re satisfied with our service and products. Your recommendation means a lot to us!

Rated 5 out of 5 stars

My order was dispatched quickly and the…

My order was dispatched quickly and the product has lived up to my expectations - Laser 20000mAh Power Bank with LED display

28 March 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for the five stars, Amanda! ⭐⭐⭐⭐⭐ Thrilled to hear your Laser 20000mAh Power Bank is keeping up with your expectations and lighting up your tech life! Keep powering on! 🔋💡

Rated 1 out of 5 stars

Item never arrived

Item never arrived. Tracking was provided but was not valid.
Have contacted company twice requesting they either resend or refund, but have basically been brushed off.
Explained that I required the purchased item quickly (a week ago) in my first email explaining it had not arrived, but still no effort was made to get it to me, and it still is not here.
Extremely disappointed.

2 April 2024
Laser Corporation logo

Reply from Laser Corporation

Thank you for your feedback, Erin. We're truly sorry to hear about the issues with your order and the lack of satisfactory follow-up 😔. This is certainly not the experience we aim to provide. We're taking your feedback seriously and will address the communication and delivery processes to ensure this doesn't happen again. Please expect a reach out from us soon to resolve this matter swiftly. 📞💼

Rated 5 out of 5 stars

Enough!

I reviewed this earlier and explained that I was becoming increasingly resentful about having to show eternal appreciation about a $20.00 part.
Everything was great, but can we stop now?

2 April 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for the five-star review again, Chris! We really appreciate it, and we hear you loud and clear—let’s keep it short and sweet. Glad everything was great! We'll make sure this is the last you hear from us on this. 😄👍

Rated 1 out of 5 stars

My tablet is not working

My tablet is not working

5 April 2024
Laser Corporation logo

Reply from Laser Corporation

Thank you for reaching out, Richard. We're sorry to hear your tablet isn't working. This definitely isn't the experience we want you to have. We're keen to get this sorted for you as quickly as possible. Please look out for a follow-up from our support team to help resolve this issue. 🛠️🔍

Rated 5 out of 5 stars

Quick

Quick, simple, effective

30 March 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for the stellar review, Rose! We're thrilled to hear that your experience was quick, simple, and effective. We aim to keep it that way—efficient and hassle-free!

Rated 5 out of 5 stars

Fast efficient great service received…

Fast efficient great service received exactly what I wanted would defiantly buy again

8 March 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for the glowing review, Rhonda! We're delighted to hear you received exactly what you wanted with fast and efficient service 🚀. We look forward to your next visit—here's to many more great experiences! 😊

Rated 4 out of 5 stars

Easy to purchase on line

The purchase was straight forward and easy enough. Delivery was ok.

9 March 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for the four-star review, Gary! We're glad to hear that your purchasing experience was straightforward and easy. We're always looking to improve; if there's anything we could do to make it a five-star experience next time, please let us know. We’re all ears! 🌟👂

Rated 2 out of 5 stars

Way too early to tell.

The thingo hasnt even arrived here yet, and you want feedback?

7 March 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for sharing your thoughts, Bob! We understand it’s a bit premature to ask for feedback before your item has even arrived. We appreciate your patience and are ensuring that your order is on its way to you. Once it arrives, we’d love to hear if everything meets your expectations. Here’s hoping we can turn those stars around! 🌟

Rated 5 out of 5 stars
Laser Corporation logo

Reply from Laser Corporation

Thanks for the five-star review, Vannessa! We're delighted to hear that everything was easy for you. We aim to keep it just as smooth every time you visit. Looking forward to serving you again soon! 🌟

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