La Residence Interiors Reviews 

430
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning furniture quality, beautiful craftsmanship, and the wonderfully helpful team members available in the local showroom. People also genuinely love the professional delivery service, frequently noting that the hardworking staff take great care to assemble items and cleanly remove all packaging materials. However, some reviewers were not happy with communication details, finding it difficult to coordinate arrangements or manage paperwork with the representatives. Some consumers also experienced communication gaps, missing pre-delivery notifications entirely, or faced frustrating difficulties when trying to update their scheduled arrival dates.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, frequently praising the beautiful appearance, solid... See more

Delivery service

Users describe positive interactions with delivery service, highlighting prompt arrival times, professional... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the exceptional... See more

Staff

Reviewers mention positive feedback about staff, consistently describing showroom personnel and delivery... See more

Service

Consumers find service to be of exceptional quality, frequently praising the highly professional delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent throughout my journey of deciding to have this gorgeous ottoman sofa table....shall I, shan't I? I am absolutely delighted with it and it looks fantastic in our lounge with our new suite.... See more

Company replied

Rated 5 out of 5 stars

The quality of the furniture at La Residence is amazing. We were lucky enough to visit the showroom and the people there were so helpful and knowledgeable. We have bought 2 pieces from them and the de... See more

Company replied

Rated 5 out of 5 stars

Fantastic service - very professional - thank you. Unpacked items in lorry, put table together on a mat which they brought with them - and took away all packaging. Best delivery experience I’ve ev... See more

Company replied

Rated 5 out of 5 stars

Fabulous shop with great ladies. Tina and the other lady (sorry forgot her name) were so very helpful and didnt rush us making our decision. We were made a lovely cup of coffee too. The sideboard is... See more

Company replied


Company details

  1. Furniture Store

Written by the company

La Residence Interiors was founded over a decade ago by Dan and Sarah Cook as they began renovating properties in the UK and France. Struggling to find high-quality, luxury furniture to style and furnish their homes, they began designing their own, which led to the creation of an exclusive collection that marked the birth of La Residence Interiors. Since our establishment in 2012, La Residence Interiors has flourished, creating timeless, elegant and exclusively designed furniture with an unwavering commitment to quality which are built to last for years to come. Our passion lies in offering our customers unique and stylish pieces which are delivered to your home by our white glove delivery team as soon as possible so you can start enjoying your furniture in no time at all. We dedicate our growth to our strong customer relationships and passionate team of experts who are always at hand to help you make those important decisions. Our website offers our customers an opportunity to see our furniture in beautiful lifestyle settings, inspiring our customers to recreate the magic in their own homes. We complement our digital presence with a spacious showroom located in the heart of Alfold, Surrey, which draws in visitors with captivating lifestyle settings and of course a team of knowledgeable and friendly showroom advisors. We invite you to explore our exclusive collection, designed to bring a touch of luxury to your interior. Visit www.laresidenceinteriors.co.uk to start your journey with La Residence Interiors today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

430 reviews

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4.8

All reviews

(430)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gorgeous coffee table

Gorgeous coffee table
Very pleased with quality of table
Delivery was great and carefully carried into house.

5 December 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Catherine,

Thank you so much for your wonderful feedback. We are thrilled to hear that you are pleased with the quality of your coffee table and that the delivery went smoothly. We hope it brings beauty and enjoyment to your home for years to come.

Kind regards

The La Residence Team

Rated 5 out of 5 stars

The delivery team were so polite

The delivery team were so polite, they took the rubbish away, carried the item to anywhere I liked (not just left at the closest point) and both took their shoes off at the door. Super lovely guys. Love my new purchase

5 December 2025
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Reply from La Residence Interiors

Dear Laura,

Thank you so much for your wonderful feedback. We are thrilled to hear that our delivery team went above and beyond to make your experience enjoyable. We will be sure to pass on your kind words to them. Enjoy your new purchase.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Excellent quality and,brilliant service…

Excellent quality and,brilliant service from the delivery guys ,really impressed and happy

4 December 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Leighton,

Thank you so much for your kind words. We are thrilled to hear that you are happy with the quality and our delivery service. Your feedback means a lot to us and motivates our team to keep up the excellent work.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Beautiful table

Beautiful table. Excellent communication. Delivered exactly on time. Really great service.

4 December 2025
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Reply from La Residence Interiors

Dear Liz,

Thank you so much for your kind words. We are thrilled to hear that you are happy with the table and our service. It was a pleasure working with you, and we look forward to serving you again in the future.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

So easy to order from the site

So easy to order from the site. I was kept informed at all times. I now have my order and I couldn't be happier. The product is exactly as describe on the site and the quality is perfect.

4 December 2025
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Reply from La Residence Interiors

Dear Mrs Abley,

Thank you so much for your kind words. We are delighted to hear that ordering was easy and that you felt well-informed throughout the process. It is wonderful to know your order arrived safely and that the product met your expectations in both description and quality.

We truly appreciate your support and hope to see you again soon.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Delivered on time

Delivered on time - and good quality

3 December 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Kate,

So glad to hear the delivery was on time and the quality met your expectations.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Perfect experience!

Perfect experience!

3 December 2025
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Reply from La Residence Interiors

Dear Claire,

Thank you so much for your kind words. We are thrilled to hear you had a perfect experience and truly appreciate your feedback. We look forward to serving you again soon.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Fabulous shop with great ladies.

Fabulous shop with great ladies.
Tina and the other lady (sorry forgot her name) were so very helpful and didnt rush us making our decision. We were made a lovely cup of coffee too.
The sideboard is beautiful. The delivery men were fantastic and worked really hard.

22 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Adrian,

Thank you so much for your kind words. We are thrilled to hear you enjoyed your visit and felt well looked after by Tina and the team. We are glad you loved the sideboard and that our delivery team made the experience even better. We really appreciate you taking the time to share your experience and hope you enjoy your new Sideboard for many years to come.

Kind regards
The La Residence Interiors Team

Rated 5 out of 5 stars

Excellent tracking system and goods…

Excellent tracking system and goods delivered with care by very polite people.

1 December 2025
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Reply from La Residence Interiors

Dear Gary,

Thank you so much for your wonderful feedback. We are delighted to hear that our tracking system worked well for you and that your goods were delivered safely. Our team always strive to provide a courteous and professional service, so your kind words mean a lot. We truly appreciate your support and look forward to assisting you again in the future.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Fabulous cushion

Fabulous cushion , lovely material feather filled , very happy with my purchases and delivery time .

25 November 2025
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Reply from La Residence Interiors

Dear Michelle,

Thank you so much for your lovely feedback. We are delighted to hear that you are happy with the cushion, its material, and the feather filling. It’s great to know your delivery arrived on time as well. We really appreciate your feedback.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Great products, service and quick delivery

Great service quick delivery and the guys who delivered and set it up were fantastic
Lovely table and chairs would definitely order more items

22 November 2025
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Reply from La Residence Interiors

Dear Harriet,

Thank you so much for your wonderful feedback. We are thrilled to hear that you are happy with your table and chairs, and that our delivery team made the setup a smooth experience. We’d be delighted to help you with any future orders.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars
La Residence Interiors logo

Reply from La Residence Interiors

Dear Corinne,

Thank you so much for your kind words. We are delighted to hear that you had a positive experience with our team. Your feedback truly motivates us to keep providing efficient and friendly service.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Great quality table

Great quality table, excellent customer service and delivery.

21 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Emma,

Thank you so much for your kind words. We are thrilled to hear that you are happy with the quality of the table and our service. Your feedback means a lot to us, and we look forward to serving you again in the future.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

I had such good service from La…

I had such good service from La Residence. The table and chairs I ordered are supper and the delivery service was great. Also, as I did not need these items for many many months, the company kept them safe with no additional costs and delivered on the dates required. Thank you so much

19 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Karen,

Thank you so much for your wonderful feedback. We are so thrilled to hear that you are happy with your Table and Chairs and that our delivery and storage services met your expectations. It was our pleasure to keep your items safe and deliver them exactly when you needed.

We truly appreciate your kind words and look forward to welcoming you back again in the future.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Lads were great friendly even took my…

Lads were great friendly even took my old console table outside!

25 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Richard,

Thank you so much for your kind words. We are glad our team could help and make the process easier for you. We really appreciate you taking the time to share your experience.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Excellent service from ordering to…

Excellent service from ordering to delivery, very happy with my new table and chairs, thank you.

24 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Kim,

Thank you so much for your kind words. We are thrilled to hear you are happy with your new Table and Chairs, and that your experience from ordering to delivery was smooth. We really appreciate your support and hope you enjoy many wonderful moments with your new furniture.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

The delivery guys were very good

The service that we received from La Residences Interiors was more than excellent. The table and chairs arrived in perfect condition after only 5 days from when the order was placed . We are so pleased and they are even better to look at than on line .The delivery guys were very good. Really nice men and quickly did a very good job.

21 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Judith,

Thank you for your kind words. We are so glad to hear our delivery team provided such an excellent service and made the process smooth for you. We will pass your feedback on to them.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Impressed with with quality of dining chairs

Impressed with with quality of furniture when we visited showroom. Just had 6 dining chairs delivered - very happy so far.
Looking forward to ordering more 😊

24 November 2025
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Reply from La Residence Interiors

Dear Paula,

Thank you so much for your kind words. We are thrilled to hear that you are happy with your dining chairs and that they have met your expectations. We look forward to helping you with your future orders and hope to continue providing pieces that you’ll love.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Outstanding

Ordering process was easy & straightforward, delivery was on the date agreed. The delivery experience was great. The guys were brilliant, very helpful, respectful & professional. I am delighted with my new dining table, thanks La Residence I will be ordering from you again very soon, beautifully crafted furniture!

21 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Liz,

Thank you so much for your wonderful feedback. We are thrilled to hear that you had a smooth ordering and delivery experience, and that our team made such a positive impression. It’s fantastic to know you are enjoying your new dining table. We truly appreciate your kind words and look forward to welcoming you back to La Residence Interiors soon.

Kind regards


The La Residence Team

Rated 5 out of 5 stars

Very good service

Very good service

21 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Karen,

Thank you for your kind words. We are delighted to hear you had a positive experience and look forward to helping you again.

Kind regards


The La Residence Interiors Team

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