La Residence Interiors Reviews 

430
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning furniture quality, beautiful craftsmanship, and the wonderfully helpful team members available in the local showroom. People also genuinely love the professional delivery service, frequently noting that the hardworking staff take great care to assemble items and cleanly remove all packaging materials. However, some reviewers were not happy with communication details, finding it difficult to coordinate arrangements or manage paperwork with the representatives. Some consumers also experienced communication gaps, missing pre-delivery notifications entirely, or faced frustrating difficulties when trying to update their scheduled arrival dates.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, frequently praising the beautiful appearance, solid... See more

Delivery service

Users describe positive interactions with delivery service, highlighting prompt arrival times, professional... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the exceptional... See more

Staff

Reviewers mention positive feedback about staff, consistently describing showroom personnel and delivery... See more

Service

Consumers find service to be of exceptional quality, frequently praising the highly professional delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent throughout my journey of deciding to have this gorgeous ottoman sofa table....shall I, shan't I? I am absolutely delighted with it and it looks fantastic in our lounge with our new suite.... See more

Company replied

Rated 5 out of 5 stars

The quality of the furniture at La Residence is amazing. We were lucky enough to visit the showroom and the people there were so helpful and knowledgeable. We have bought 2 pieces from them and the de... See more

Company replied

Rated 5 out of 5 stars

Fantastic service - very professional - thank you. Unpacked items in lorry, put table together on a mat which they brought with them - and took away all packaging. Best delivery experience I’ve ev... See more

Company replied

Rated 5 out of 5 stars

Fabulous shop with great ladies. Tina and the other lady (sorry forgot her name) were so very helpful and didnt rush us making our decision. We were made a lovely cup of coffee too. The sideboard is... See more

Company replied


Company details

  1. Furniture Store

Written by the company

La Residence Interiors was founded over a decade ago by Dan and Sarah Cook as they began renovating properties in the UK and France. Struggling to find high-quality, luxury furniture to style and furnish their homes, they began designing their own, which led to the creation of an exclusive collection that marked the birth of La Residence Interiors. Since our establishment in 2012, La Residence Interiors has flourished, creating timeless, elegant and exclusively designed furniture with an unwavering commitment to quality which are built to last for years to come. Our passion lies in offering our customers unique and stylish pieces which are delivered to your home by our white glove delivery team as soon as possible so you can start enjoying your furniture in no time at all. We dedicate our growth to our strong customer relationships and passionate team of experts who are always at hand to help you make those important decisions. Our website offers our customers an opportunity to see our furniture in beautiful lifestyle settings, inspiring our customers to recreate the magic in their own homes. We complement our digital presence with a spacious showroom located in the heart of Alfold, Surrey, which draws in visitors with captivating lifestyle settings and of course a team of knowledgeable and friendly showroom advisors. We invite you to explore our exclusive collection, designed to bring a touch of luxury to your interior. Visit www.laresidenceinteriors.co.uk to start your journey with La Residence Interiors today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

430 reviews

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4.8

All reviews

(430)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Company and the delivery team were…

Good Company and the delivery team were great!

15 January 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Peter,

Thank you so much for the kind words. We are really pleased to hear you had a great experience with our company and the delivery team. I will pass your feedback on to them.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Great experience all round

Great experience all round. Lovely ottoman, solid? Beautifully made and just what we were looking for. Seamless service and delivery

7 January 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Mrs Ellse

Thank you so much for your kind words. We are delighted to hear that you love the ottoman and that it was exactly what you were looking for. It’s great to know the service and delivery were seamless too. We truly appreciate you taking the time to share your experience.

Kind regards

The La Residence Interiors Team

Rated 4 out of 5 stars

All good, but delivery a little slow

All good, except delivery was a little slower than I would have liked.

7 January 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Nicci,

Thank you for your feedback, we apologise if you feel the delivery of your Wood Sample was a little slow, this may have been due to the Christmas post. Please let us know if we can help you with anything else.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Very quick with samples

Very quick with samples

7 January 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Sam,

Thank you for your review, we are glad the samples arrived promptly, please let us know if we can assist you further.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

First class service and excellent…

First class service and excellent quality piece of furniture

7 January 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Anne,

Thank you so much for your kind words. We are thrilled to hear you’re happy with the service and the furniture. We truly appreciate your support.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Fantastic service start to finish

Easy to order.delivered when expected. Beautiful table and chairs!!

18 December 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Eileen,

Thank you so much for your kind words. We are thrilled to hear that you are enjoying your new table and chairs, and that everything arrived as expected. We truly appreciate your support and kind words.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

5 Star Company

Tracking brilliant
Item brilliant
Timescale brilliant

7 January 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Sarah,

Thank you very much for your kind feedback.

We are delighted to hear that the tracking, the item, and the timescale all met your expectations. Your comments are greatly appreciated and will be shared with the team.

We look forward to assisting you again in the future.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Great service

7 January 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Karen,

Thank you for such positive feedback, we really appreciate you taking the time to let us know.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Superb quality furniture which will…

Superb quality furniture which will enhance any home. Delivery was good and furniture was assembles as part of the delivery service.

23 December 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Michael,

Thank you so much for your kind feedback. We are delighted to hear that you
are enjoying your new furniture and that the delivery and assembly process went smoothly.

We hope it continues to bring comfort and style to your home.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

High quality furniture

Kept well informed of delivery with full tracking. Delivered and installed by well mannered team. High quality furniture - thank you

23 December 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Richard,

Thank you for your kind feedback. We are delighted to hear that you were kept well informed throughout the delivery process and that our team provided a smooth, professional installation. It’s great to know you’re happy with the quality of our furniture.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

excellent quality table

excellent quality table, clear communication, it came on time, professionally delivered and installed

22 December 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Maan,

Thank you for your kind feedback. We’re delighted to hear you’re happy with the quality of the table and the delivery and installation experience. We truly appreciate your support and look forward to serving you again.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Beautiful quality table

Beautiful quality table. Delivered earlier than expected which is a bonus for Christmas. Thank you.

Personable delivery guys. Thank you.

22 December 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear April,

Thank you so much for your lovely feedback. We are delighted to hear you’re happy with the quality of the table and that it arrived earlier than expected — especially in time for Christmas. We will also be sure to pass on your kind words to our delivery team. Wishing you many happy moments enjoying your new table.

Kind regards
The La Residence Interiors Team

Rated 5 out of 5 stars

Furniture is perfect and the service…

Furniture is perfect and the service was friendly and helpful.
Delivery well timed and very professional.

17 December 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Sally,

Thank you so much for your kind words. We are delighted to hear that you are happy with the furniture and that our team provided friendly, helpful service. It’s great to know the delivery was well timed and professional as well. We truly appreciate your feedback and look forward to assisting you again in the future.

Kindest regards


The La Residence Interiors Team

Rated 5 out of 5 stars

The delivery service and updates were…

The delivery service and updates were second to none, they kept us informed and the two guys were very polite, the chairs are great quality and exactly what we’re looking for, hopefully they will last a long time, many thanks

16 December 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Mr Hartland,

Thank you very much for your kind feedback. We are delighted to hear that you were happy with the delivery service and updates, and that our team made a positive impression. It’s great to know the chairs are exactly what you were looking for. We hope they give you many years of use, and thank you again for choosing us.

Kindest regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Perfect. Highly recommended

Purchased 6 dining chairs online. Delivery was arranged very quickly & the chairs are perfect.
Excellent furniture & service.

16 December 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Mr Booth,

Thank you so much for your lovely feedback. We are delighted to hear that you are happy with the dining chairs and that the delivery met your expectations. It was a pleasure serving you, and we truly appreciate your support.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars
La Residence Interiors logo

Reply from La Residence Interiors

Dear Tony,

Thank you so much for your kind words. We are glad to hear you had a positive experience and truly appreciate your feedback.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Great furniture and brilliant service

We visited the showroom and Sara was very helpful and explained all we needed to know. There is lots on display and it made it easy to choose. The piece we had delivered today is great and we love it. Perfect for our room

11 December 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Sarah,

Thank you so much for your kind words. We are thrilled to hear that Sara was able to assist you and that you found everything on display helpful for making your choice. It is wonderful to know that your new piece has arrived safely and fits perfectly in your room. We hope you enjoy it for many years to come.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

We have bought 5 products

We have bought 5 products. The quality is first class. The delivery guys are excellent.

11 December 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Antony,

Thank you so much for your kind feedback. We are delighted to hear that you are satisfied with the quality of our products and the service provided by our delivery team. Your appreciation means a lot to us and motivates us to keep delivering the best experience.

Kind regards

The La Residence Team

Rated 5 out of 5 stars

lovely people / great product

lovely people, great product - amazing customer service and the ottoman table is 10/10

9 December 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Will,

Thank you so much for your kind words. We are thrilled to hear you are loving your
Ottoman coffee table and you had a great experience with our team. Your support means a lot to us.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Quality goods and service

Quality goods and service. Attention to detail.

5 December 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Mervyn,

Thank you for your feedback. We take great pride in delivering quality goods and services with careful attention to detail, and we are glad it is recognised.

Kind regards


The La Residence Interiors Team

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