Laptopbatterydirect Reviews 185

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Great folks to deal with, very responsive to customer question. The laptop battery went in perfect, tools to open the case were even included! The battery had the same specs as the original, it took a... See more

Company replied

Rated 5 out of 5 stars

Found the correct battery using tools built into the website. Order rec'd quickly; included all tools necessary to take the Asus laptop apart. Installed easy; works exactly as expected. Have used... See more

Company replied

Rated 5 out of 5 stars

Shipment was as fast as expected for what I paid. The battery I needed was difficult to find and they had it and with the best price I had found. Unfortunately, it doesn't fit 100%, but it does fit... See more

Company replied

Rated 1 out of 5 stars

They sell batteries that say they are compatible with Asus gaming laptops but the battery will fail and shut my laptop off any time I play a game. Their idiotic fix was to only play games while plugge... See more

Company replied

Company details

  1. Battery Store

Written by the company

LaptopBatteryDirect.net specializes in providing replacement batteries for laptops such as Acer, Apple, Asus, Compaq, Dell,eMachines, Fujitsu, Gateway, HP, HP Compaq, IBM, Lenovo, Microsoft, MSI, Panasonic, Samsung, Sony, Toshiba.Warranty 1 year and 30-day money-back guarantee


Contact info

4.0

Great

TrustScore 4 out of 5

185 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast shipping date -- product was as…

Fast shipping date -- product was as described. Great price!

26 April 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear customers,

Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.

We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.

If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.

Thank you again for your support and recognition.

Sincerely,
laptopbatterydirect.net Team

Rated 5 out of 5 stars

Great product excellent service

Great product excellent service

15 March 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear customers,

Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.

We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.

If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.

Thank you again for your support and recognition.

Sincerely,
laptopbatterydirect.net Team

Rated 1 out of 5 stars

If I could give a zero I would

If I could give a zero I would! I ordered a battery and paid for it and never got it. There is no phone number to call! Already emailed and sent information to them, nothing! I think they are a scam! Otherwise, I would get my paid for battery! Been over a month! Be careful and do your homework before you buy from them!

16 March 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

We are very sorry that you have encountered such a problem. We fully understand your troubles and are deeply sorry for the inconvenience this has caused you. First of all, please allow me to express my sincerest apologies on behalf of the company.

We will immediately further investigate your order and take the necessary steps to resolve the issue. Your satisfaction is of the utmost importance to us and we will do our best to ensure that you receive good treatment and a satisfactory solution.

For faster resolution, please provide your order details along with your email address so we can gain a deeper understanding of the situation and take appropriate action. At the same time, we will ensure that you get the compensation or refund you deserve.

Again, my sincerest apologies for the issues you encountered. We sincerely hope to restore your trust in our company and provide you with better service. If you have any other questions or needs, please feel free to contact us and we will do our best to help you.

Sincerely,
laptopbatterydirect.net Team

Rated 5 out of 5 stars

Good battery and price

The battery was well wrapped, delivered promptly, worked perfectly, and at a good price.

1 April 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your positive experience with us! We're delighted to hear that the battery you received was well-packaged, arrived promptly, and met your expectations in terms of functionality and price.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.

Best regards,
laptopbatterydirect.net Team

Rated 1 out of 5 stars

The site is just a scam

The site is just a scam. The tracking number has no value; it is a false number. On top of that no reply to emails sent.

5 April 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear customer,

Thank you for your inquiry.

I just confirmed your battery has been despatched and the delivery period will be 12-17 business days.

The tracking number is AT363404937CN, and you can track it here: https://t.17track.net/en#nums=AT363404937CN

We confirmed with the carrier and they replied the item is in transit.

The tracking information will not update until clearance.

We will keep an eye on it and urge them to speed up.

Please wait a few more days patiently.

Any questions, please feel free to contact us.

Best regards,
laptopbatterydirect.net Team

Rated 5 out of 5 stars

Easy purchase

Easy purchase, came with the small tools needed to replace the battery. Would recommend

27 March 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive feedback! We're glad to hear that your purchase experience was smooth and that you found the included tools helpful for replacing the battery. Your recommendation means a lot to us.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.

Best regards,
laptopbatterydirect.net Team

Rated 5 out of 5 stars

Lenovo Think Pad

They had the battery for my computer, which is older and it was shipped promptly and delivered on time. It was relatively easy to install the battery once I got over the fear of opening my laptop and messing things up. The screw drivers that came with the battery were helpful.

12 March 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

We appreciate your feedback! It's great to hear that you found the battery for your older computer and that it was shipped promptly. We understand that installing a battery can be daunting, but we're glad to hear that the included screwdrivers were helpful in making the process easier for you.

If you have any questions or need further assistance in the future, please feel free to reach out. We're here to help!

Best regards,
laptopbatterydirect.net Team

Rated 5 out of 5 stars

Highly recommended.

Fast delivery of exactly the needed battery.
Good communication.

5 March 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're delighted to hear that you received the needed battery quickly and that our communication met your expectations.

If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Best regards,
laptopbatterydirect.net Team

Rated 5 out of 5 stars

Worked perfectly for my Mechrevo laptop

Worked perfectly for my Mechrevo laptop

19 March 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear customer,

We're delighted to hear that the battery worked perfectly for your Mechrevo laptop. Your satisfaction is our priority, and we're glad that we could meet your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Best regards,
laptopbatterydirect.net Team

Rated 5 out of 5 stars

So far the battery charges quickly and holds it well.

So far the battery charges quickly and holds the charge for quite a while. Also, I believe that it was very helpful to suggest to eliminate static electricity. I live in a very dry climate a I'm always getting shocked by static electricity. I sprayed some static eliminator around the work area, the package and my hands prior to installation which I feel made a difference.

28 February 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

We're delighted to hear that the battery is performing well for you and holding its charge effectively. It's great to know that the suggestion to eliminate static electricity was helpful. We understand that static electricity can be a concern, especially in dry climates, and taking precautions like using a static eliminator can indeed make a difference in ensuring a smooth installation process.

Thank you for sharing your experience, and we're pleased to have been able to provide helpful tips for your installation. If you have any further questions or need assistance in the future, please feel free to reach out to us.

Best regards,
laptopbatterydirect.net Team

Rated 5 out of 5 stars

Arrived on time

Arrived on time, the correct product, and the advertised price.

29 February 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear customer,

Thank you for your feedback! We're glad to hear that your order arrived on time and that you received the correct product at the advertised price. Customer satisfaction is our top priority, and we're pleased to have met your expectations.

If you have any further questions or need assistance in the future, please feel free to contact us. We're here to help!

Best regards,
laptopbatterydirect.net Team

Rated 5 out of 5 stars

This new battery for an amazing price…

This new battery for an amazing price brought my OMEN 15 back to life! I also appreciated the detailed graphic on their site showing the small differences between the type A and B versions so I was able to order the correct version easily.

I had a little problem where after I installed it, I ran a battery status check and it said it had been cycled 500 times! Of course I was upset and thought I got scammed. I emailed them, and they replied within a day, concerned and willing to work with me. I did more research and discovered that HP sometimes has an issue where it will report the wrong value for battery cycle count. The 3rd party tools I used said health was at 100%. Also, the battery data/check I ran from inside the BIOS said it had 0 cycles. Also, it's just working so much better than my old battery.

Thank you!

29 February 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear customer,

Thank you for reaching out and sharing your experience with us. We are delighted to hear that the new battery has revived your OMEN 15 and that you found our website helpful in selecting the correct version.

We apologize for any confusion regarding the reported battery cycle count. We appreciate your patience and understanding as we worked to address your concerns promptly. It's reassuring to hear that further investigation revealed that the battery health is at 100% and that it's performing better than the old one.

If you have any further questions or concerns, please don't hesitate to contact us. We're here to assist you every step of the way.

Best regards,
laptopbatterydirect.net team

Rated 5 out of 5 stars

Battery came on time and was correct

Battery came on time and was correct. Once charged my laptop is back like new

26 February 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

We are thrilled to hear that the battery arrived on time and is working perfectly for your laptop! It is indeed satisfying to see your laptop performing like new again.

We appreciate your feedback and are glad that our product met your expectations. Our team strives to provide high-quality batteries that are compatible with various laptop models, ensuring that our customers can enjoy their devices to the fullest.

We would like to thank you for choosing our product and services. We are committed to providing our customers with the best possible experience, and we hope that you will continue to be satisfied with our products and services in the future.

If you have any further questions or concerns, or if there is anything else we can do for you, please do not hesitate to contact us. We are always here to assist you and ensure that you have a positive experience with our products and services.

Thank you once again for your feedback. We look forward to serving you again in the future.

Best regards,
laptopbatterydirect.net team

Rated 5 out of 5 stars

Fast response to inquiry about shipment…

Fast response to inquiry about shipment to EU. Really fast delivery in two or three days. Five stars for delivery and support.

15 January 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear valued customer,

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you received a fast response to your inquiry about shipment to the EU and that the delivery exceeded your expectations, arriving in just two or three days.

Your satisfaction is our top priority, and we appreciate your kind words about our support team and the delivery service. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out.

Thank you for choosing us, and we look forward to serving you again in the future.

Best regards,
laptopbatterydirect.net Team

Rated 5 out of 5 stars

I can work off-grid again

I've been receiving low battery warnings for a long while. The new one ordered Laptopbatterydirect came in about a week. Once I found a YouTube about how to open my laptop, it was an easy replacement. The new battery charged fully in about four hours, and now I can work off grid again.

21 January 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer

That's wonderful to hear! I'm glad the new battery from Laptopbatterydirect arrived in about a week and that the replacement process was easy for you after finding a helpful YouTube video. It's great that the new battery charged fully and now allows you to work off-grid again.

If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Laptopbatterydirect, and we're delighted that you're back to working seamlessly.

Best regards,
laptopbatterydirect.net Team

Rated 5 out of 5 stars

Out with the old, in with the new

My battery had been bad for a while. Ordered a new one from Laptopbatterdirect and received it in a week, even with the winter storm we had. Opened up my laptop, replaced the old with the new and had it running again immediately! Easy for this 72 year old woman.

17 January 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer

That's fantastic to hear! I'm delighted that you received the new battery from Laptopbatterydirect in a week, despite the winter storm. It's impressive that you successfully replaced the old battery with the new one and had your laptop running again immediately. Your experience demonstrates that age is no barrier to technology.

If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Laptopbatterydirect, and we're here to support you in any way we can.

Best regards,
laptopbatterydirect.net Team

Rated 5 out of 5 stars

great product

16 January 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Hi,

Thank you for sharing your opinion and apologies for the delayed response.

We are glad to hear about your pleasant experience. Looking forward to serving you again!

Best regards,
laptopbatterydirect.net Team

Rated 5 out of 5 stars

Laptop battery for HP

Was shopping around for a battery for my HP Omen laptop. The price was good. The time frame for shipping was workable. So I ordered. Yes it take a few days to get here but that wasn't an issue. Install the battery in my laptop. The battery error message went away after I installed. I've been using it for 2 days. Everything is looking good I don't anticipate any problems with the battery. I will keep you in mind for any other needs that may come up at a later time.

12 January 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer

Thank you for sharing your positive experience! I'm glad to hear that you found a good price for the battery for your HP Omen laptop and that the shipping timeframe was workable. It's great that the battery installation resolved the error message, and you've been using it without any issues for 2 days.

If you ever have more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again if needed.

Best regards,
laptopbatterydirect.net Team

Rated 5 out of 5 stars

Exactly the Right Product

Laptopbatterydirect was the online provider that had *exactly* the right battery for my laptop in terms of wattage/volts/form ID. Price was competitive. Battery arrived very well packed, correctly addressed, and easily within the shipping time estimate. Battery performance (so far) is comparable to the OEM battery when new.

3 January 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer

That's fantastic to hear! I'm glad that Laptopbatterydirect had exactly the right battery for your laptop, and that the price, packaging, and shipping met your expectations. It's great to know that the battery performance is comparable to the OEM battery when it was new.

If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Laptopbatterydirect, and we're delighted that you had a positive experience.

Best regards,
laptopbatterydirect.net Team

Rated 5 out of 5 stars

Works perfectly

Arrived in less than a week even though they said it might take 20 days. Works perfectly.

2 January 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Hi,

We are glad to hear about your pleasant experience. Looking forward to serving you again!

Best regards,
laptopbatterydirect.net Team

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