Product selection is solid, prices are very competitive. I really like that taxes are paid upfront. Order preparation can feel slower than average (around a week in my case, but my order might have... See more
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LapinNoir.JP is an online store that sells anime figures and goods loved by customers worldwide. Their collection includes popular characters and series such as Attack on Titan, Naruto, and One Piece. They offer high-quality products at competitive prices sourced from trusted suppliers and manufacturers, ensuring authenticity and quality. LapinNoir.JP caters to both seasoned collectors and those starting to explore the world of anime. They provide excellent customer service and fast shipping to customers worldwide, ensuring a seamless shopping experience. Shop now at LapinNoir.JP and discover the world of anime like never before! Certified as a partner shop of My Figure Collection in August 2023. (MFC PARTNER SHOP)
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I ordered for the first time 4 figures from this website that I didn't know before.One of them was the Beast Titan Ichiban, which I was searching for months, and they had it!
The shipping was very quick and everything arrived in PERFECT condition. The package was very protected, since it was shipped by sea.
I will surely buy again from LapinNoir!
Thank you for everything!

Reply from LapinNoir.JP
The same as usual: great products, delivered on the stipulated schedule; the quality of the delivery package is excellent, which means all is made with great care. No complaints so far

Reply from LapinNoir.JP
Amazing customer service, fast shipping and great shipping prices to the US. I really like the warehouse feature as well.

Reply from LapinNoir.JP
Great service with fast replies.
Good pricing. Their warehouse feature to combine items for shipping has saved me a lot of money. The figures are very well packed and arrive in great condition.
Highly recommend Lapin. Been buying from them for years now.

Reply from LapinNoir.JP
I found the figure that I couldn't find anywhere got it at a fair price and got no problem with delivery.

Reply from LapinNoir.JP
The purchase process was very easy and straightforward. The store responds quickly and clearly to any questions. Shipping was fast, and the packaging was excellent — the figure arrived in perfect condition with no damage to the box or the figure itself.
Overall, a very pleasant buying experience. I highly recommend LapinNoir!

Reply from LapinNoir.JP
Ordered an in stock item and it arrived super fast, and the shipping costs were totally affordable (2 noodle stoppers to Germany).
I'm so pleased, due to prepaid VAT with IOSS it was the best value I found.
They are also very helpful and reply rather quickly in my experience.
I've pre ordered a few things and I'm sure it'll go just as smoothly!
Might become my go-to Japanese store!
Thank you so much

Reply from LapinNoir.JP
Authentic products and arrived well packaged so there was nothing broken or damaged.

Reply from LapinNoir.JP

Reply from LapinNoir.JP
I preordered a figure and I just received it. It arrived in perfect condition, very fast and excellently packaged. The price was very good too.
I also asked one thing in customer service and their reply was fast, polite and precise.
Overall, if I see any other figures in their website that I'm interested in, I will surely buy again. 10/10

Reply from LapinNoir.JP
My first time ordering from Lapin Noir. Very satisfied. The order was shipped the next day. They use Fedex, so it arrives within 2-3 days in Europe. Furthermore, they used a sturdy cardboard box and blister packaging. Everything arrived in good condition.

Reply from LapinNoir.JP

Reply from LapinNoir.JP
I have ordered several figures from this company and they were shipped out in a timely manner and have had no issues upon arrival. Their prices are also good, especially when compared to other websites that offer the same service, and this will most likely be my default place to preorder figures from now on.

Reply from LapinNoir.JP
This is always the best overseas place i’ve ordered figures from. Shipping is fast, their prices are always affordable and I’ve never received anything damaged. Plus all the shipping options to choose from to fit your budget is great!

Reply from LapinNoir.JP
The customer support is incredible!! I reached out regarding a purchase to ensure it has been secured and they responded so quickly and kindly! The figure I purchased was incredible hard to find and they had one left. My figure arrived from Japan to the US in 4 business days! The figure was packaged very securely and it arrived in perfect condition. Between the quick shipping, extremely kind customer service, and amazing packaging - I would gladly purchase from LapinNoir again :)

Reply from LapinNoir.JP
I absolutely adore their warehouse system! It's easy to hoard things for a while to get a better deal on the delivery. Also a good choice of prizes for fair price :)

Reply from LapinNoir.JP
I ordered a figure from them and it arrived damaged, the customer support was very helpful and polite and i got a refund quickly.

Reply from LapinNoir.JP
I love buying from lapin, they always have every single new pre-order and for much cheaper than alot of other stores. Very fast shipping for overseas. Would recommend 100%. They have a great installment payment system to catch any pre-orders before they are gone.

Reply from LapinNoir.JP
I stumbled upon this website while trying to locate a specific figure, which eventually I passed on. After a while I received an email regarding my award points (which I got for registering) about to expire. After deciding to browse the very simple webstore again I found my next 2 figurines, at a very competitive price.
Even though my region is in a bit of chaos lately, yet the package was shipped with a reasonable Fedex rate to start with. It arrived in a couple of days from Japan, superbly packed, from the outside to the wrapping and additional plastic boxing of the original boxes, Japanese service at its best.
Since then I am browsing this amazing seller's store for more figures I can acquire following my great experience.
Very recommended! Thank you!

Reply from LapinNoir.JP
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