While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional demeanor, making interactions pleasant. Many people highlight the excellent service, noting the ease of ordering, efficient communication, and prompt delivery. Reviewers also appreciate the competitive pricing and the good quality of the products received. However, some customers experienced issues with damaged materials upon delivery or received incorrect products. A few people also mentioned dissatisfaction with delivery costs and extended delivery times, or that products were not delivered as expected, such as not being on a pallet.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the promptness,... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, friendliness, and... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and outstanding... See more

Price

Users describe positive interactions with price, consistently finding products to be competitively priced and... See more

Product

Clients share positive opinions on product quality and value. Many customers praise the excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company to deal with, competativly priced, all the staff are really helpfull, who needs B&Q when we have such a great local builders merchant right on our door step. I always recommend Landscape... See more

Rated 5 out of 5 stars

Great prices (most important) way better value than the big box stores. Staff are friendly and knowledgeable, the new building is a great boost to the site. Plenty of parking and a huge and beautiful... See more

Rated 5 out of 5 stars

My order must have been the last one the lorry,was thinking it wasn't going to arrive even after a phone call to landscape world office confirmed it would arrive.lorry turned up at 8:40 in the evening... See more

Rated 5 out of 5 stars

Fastest delivery of any product I have ordered online, ordered a bulk bag of gravel 10.30pm It was delivered at 9.30am the next day.( I didn't choose next day delivery, just standard delivery) The... See more


Company details

  1. Landscaping Supply Store

Written by the company

We are a specialist paving and landscaping centre based in Widnes, Cheshire and are proud to have one of the largest paving display areas in the north of England, which we regularly update with new styles and colours. You can also shop online with us at www.landscapeworld.co.uk, with both local and national delivery available. We also offer a click & collect service, and aim to have your order processed and ready within 2 hours. Whether you’re looking for a modern, contemporary patio or a hardwearing, durable driveway, we have the products and the specialist knowledge to help create the perfect paved space. As a family owned business, we have been caring for our customers for over 35 years, and are dedicated to providing the highest quality products for you and your landscaping projects. All of our natural stone is CE marked, which means it has been tested for its suitability of performance in areas of strength, hardness, porosity and durability. We carefully select products that are of consistently high quality; we avoid ‘end of line,’ old stock or lower grade Indian stone. All of our Indian stone is ethically sourced and processed to the strict standards of the Ethical Trading Initiative (ETI) ensuring no child labour is used, fair wages are paid and there is a safe workplace.


Contact info

4.8

Excellent

TrustScore 5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Why go elsewhere?

Always excellent service with good prices

30 August 2024
Landscape World logo

Reply from Landscape World

Thank you for your loyalty and kind words! We're thrilled to hear that you consistently enjoy our service and pricing. We look forward to continuing to meet your expectations!

Rated 5 out of 5 stars

Easy online ordering process

Easy online ordering process, competitive pricing. Pleasant staff when picking items up from store.

6 September 2024
Landscape World logo

Reply from Landscape World

Thank you for your wonderful feedback! We're glad you found our online ordering process easy and our pricing competitive. It's also great to hear that our staff made your in-store experience pleasant. We look forward to serving you again!

Rated 5 out of 5 stars

Prompt

Prompt, polite and efficient service

31 August 2024
Landscape World logo

Reply from Landscape World

Thank you for your kind words! We're glad to hear you found our service prompt, polite, and efficient. We appreciate your feedback and look forward to assisting you again!

Rated 5 out of 5 stars

Great prices

Great prices, quick delivery and the delivery driver was exceptional, he was very friendly and very helpful. Would definitely recommend.

4 September 2024
Rated 5 out of 5 stars

Absolutely amazing service at Landscape World

Absolutely amazing service at Landscape World! Very satisfied with the quality of the products and at a great price. I have always had very fast deliveries and receive a thank you call for placing an order with a delivery time and date! They have always tried to speed up my order if it is urgent, I wouldn’t go anywhere else! 👍

30 August 2024
Rated 5 out of 5 stars

My garden project

Excellent customer service and delivery.
Really competitive prices.

29 August 2024
Landscape World logo

Reply from Landscape World

Thank you for your feedback! We're glad to hear that you were pleased with our customer service, delivery, and competitive prices. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Good prices ,knowledge about the…

Good prices ,knowledge about the products they sell and delivered on time with no fuss

6 August 2024
Landscape World logo

Reply from Landscape World

Hi Tony,

We really appreciate the great review.

Thanks,
James

Rated 5 out of 5 stars

Great staff and great products. Fantastic

Sales process online easy. Friendly call once ordered placed. Clear communication emails. Delivery was on tim with friendly driver put it exactly where I needed it. I had to call in for a few small bags and collect in person as I understand ordered the staff on site were so helpful. Brilliant people to buy from. Thoroughly recommend.

5 August 2024
Landscape World logo

Reply from Landscape World

Hi Jan,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a smooth experience with our online sales process and appreciated the friendly communication and delivery service. It's great to know our team was able to assist when you came in for those extra bags. We aim to make the entire process seamless and are glad we could deliver that for you. We truly appreciate your recommendation and look forward to serving you again in the future!

Thanks,
James

Rated 5 out of 5 stars

Well deserved ⭐️⭐️⭐️⭐️⭐️

We have ordered several times from Landscape World and their service is second to none. Their prices are the best in our area and service is top notch. We had run out of stone and the site had come to a stand still, I explain and they helped massively.
We will only order from these now.
Well deserved ⭐️⭐️⭐️⭐️⭐️. Thank you

12 August 2024
Landscape World logo

Reply from Landscape World

Thank you so much for your fantastic review! We're delighted to hear that you've had such a positive experience with us and that our service and prices have met your expectations. It's great to know we could assist when your project came to a standstill—we always aim to go the extra mile for our customers. Your loyalty means the world to us, and we're grateful for your continued support. Looking forward to serving you again soon! ⭐️⭐️⭐️⭐️⭐️

Thanks,
James

Rated 5 out of 5 stars

Excellent

Brilliant service from giving help choosing patio to delivery and after sales, every member of staff very helpful, will definitely recommend to friends and family

6 August 2024
Landscape World logo

Reply from Landscape World

Thank you so much for your kind words! We're thrilled to hear that you had a great experience from start to finish. Our team takes pride in providing helpful service at every step, and it’s wonderful to know we hit the mark for you. We truly appreciate your recommendation and look forward to assisting you, your friends, and your family in the future!

Thanks,
James

Rated 5 out of 5 stars

Customer service amazing

5 stars!
This company is fantastic. From a girl trying to lay a patio for the first time, they gave me all the advice on what I did and didn’t need, how much to buy etc. nothing was too much trouble. Great prices too. Would highly recommend

29 July 2024
Landscape World logo

Reply from Landscape World

Thank you so much for your 5-star review! We're thrilled to hear that our team could help guide you through your first patio project. It's great to know we could provide the advice and support you needed, and we're glad you found our prices competitive. We really appreciate your recommendation and are always here if you need anything in the future!

Thanks,
James

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look