Landscape World Reviews 335

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often noting it offers better value than larger stores. The staff are frequently highlighted for being helpful, friendly, and knowledgeable, providing excellent service from start to finish. Many people appreciate the fast and efficient delivery service, with drivers often placing items exactly where requested. The products themselves are generally considered to be of good quality, meeting customer expectations. However, some customers experienced issues with damaged materials upon delivery or incorrect products being sent. A few other people also felt that the delivery process was not as smooth as expected, with some items not being delivered on pallets or requiring customers to handle heavy bags themselves.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency.... See more

Staff

People report positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and knowledge of... See more

Price

Reviewers mention positive feedback about price, with many customers consistently praising the competitive... See more

Product

Users describe positive interactions with product, consistently praising the excellent quality of goods and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices (most important) way better value than the big box stores. Staff are friendly and knowledgeable, the new building is a great boost to the site. Plenty of parking and a huge and beautiful... See more

Rated 5 out of 5 stars

Great company to deal with, competativly priced, all the staff are really helpfull, who needs B&Q when we have such a great local builders merchant right on our door step. I always recommend Landscape... See more

Rated 5 out of 5 stars

My order must have been the last one the lorry,was thinking it wasn't going to arrive even after a phone call to landscape world office confirmed it would arrive.lorry turned up at 8:40 in the evening... See more

Rated 5 out of 5 stars

Fastest delivery of any product I have ordered online, ordered a bulk bag of gravel 10.30pm It was delivered at 9.30am the next day.( I didn't choose next day delivery, just standard delivery) The... See more


Company details

  1. Landscaping Supply Store

Written by the company

We are a specialist paving and landscaping centre based in Widnes, Cheshire and are proud to have one of the largest paving display areas in the north of England, which we regularly update with new styles and colours. You can also shop online with us at www.landscapeworld.co.uk, with both local and national delivery available. We also offer a click & collect service, and aim to have your order processed and ready within 2 hours. Whether you’re looking for a modern, contemporary patio or a hardwearing, durable driveway, we have the products and the specialist knowledge to help create the perfect paved space. As a family owned business, we have been caring for our customers for over 35 years, and are dedicated to providing the highest quality products for you and your landscaping projects. All of our natural stone is CE marked, which means it has been tested for its suitability of performance in areas of strength, hardness, porosity and durability. We carefully select products that are of consistently high quality; we avoid ‘end of line,’ old stock or lower grade Indian stone. All of our Indian stone is ethically sourced and processed to the strict standards of the Ethical Trading Initiative (ETI) ensuring no child labour is used, fair wages are paid and there is a safe workplace.


Contact info

4.8

Excellent

TrustScore 5 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great staff and great products. Fantastic

Sales process online easy. Friendly call once ordered placed. Clear communication emails. Delivery was on tim with friendly driver put it exactly where I needed it. I had to call in for a few small bags and collect in person as I understand ordered the staff on site were so helpful. Brilliant people to buy from. Thoroughly recommend.

5 August 2024
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Reply from Landscape World

Hi Jan,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a smooth experience with our online sales process and appreciated the friendly communication and delivery service. It's great to know our team was able to assist when you came in for those extra bags. We aim to make the entire process seamless and are glad we could deliver that for you. We truly appreciate your recommendation and look forward to serving you again in the future!

Thanks,
James

Rated 5 out of 5 stars

Well deserved ⭐️⭐️⭐️⭐️⭐️

We have ordered several times from Landscape World and their service is second to none. Their prices are the best in our area and service is top notch. We had run out of stone and the site had come to a stand still, I explain and they helped massively.
We will only order from these now.
Well deserved ⭐️⭐️⭐️⭐️⭐️. Thank you

12 August 2024
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Reply from Landscape World

Thank you so much for your fantastic review! We're delighted to hear that you've had such a positive experience with us and that our service and prices have met your expectations. It's great to know we could assist when your project came to a standstill—we always aim to go the extra mile for our customers. Your loyalty means the world to us, and we're grateful for your continued support. Looking forward to serving you again soon! ⭐️⭐️⭐️⭐️⭐️

Thanks,
James

Rated 5 out of 5 stars

Excellent

Brilliant service from giving help choosing patio to delivery and after sales, every member of staff very helpful, will definitely recommend to friends and family

6 August 2024
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Reply from Landscape World

Thank you so much for your kind words! We're thrilled to hear that you had a great experience from start to finish. Our team takes pride in providing helpful service at every step, and it’s wonderful to know we hit the mark for you. We truly appreciate your recommendation and look forward to assisting you, your friends, and your family in the future!

Thanks,
James

Rated 5 out of 5 stars

Customer service amazing

5 stars!
This company is fantastic. From a girl trying to lay a patio for the first time, they gave me all the advice on what I did and didn’t need, how much to buy etc. nothing was too much trouble. Great prices too. Would highly recommend

29 July 2024
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Reply from Landscape World

Thank you so much for your 5-star review! We're thrilled to hear that our team could help guide you through your first patio project. It's great to know we could provide the advice and support you needed, and we're glad you found our prices competitive. We really appreciate your recommendation and are always here if you need anything in the future!

Thanks,
James

Rated 5 out of 5 stars

Usewidnes landscape world.d your company several times now

Used your company several times now, always seem to have items of stock I need, very competive prices, nice freindly staff, always helpful.

5 August 2024
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Reply from Landscape World

Thank you for your continued support and for taking the time to leave such a positive review! We're so glad to hear that we've consistently had what you needed and that our team has been friendly and helpful. We truly appreciate your feedback and look forward to serving you again in the future!

Thanks,
James

Rated 5 out of 5 stars

We visited on a Thursday afternoon

We visited on a Thursday afternoon, decided what we wanted, ordered that evening was delivered next day Friday afternoon . Dropped in exactly the position I wanted.

2 August 2024
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Reply from Landscape World

Thank you for sharing your experience! We're delighted to hear that everything went smoothly, from your visit to the prompt delivery the next day. It's great to know we could place the order exactly where you needed it. We appreciate your feedback and look forward to assisting you again in the future!

Thanks,
James

Rated 5 out of 5 stars

Quality customer service

Good driver, friendly staff, very quick delivery and quality product delivered at a very reasonable price.

29 July 2024
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Reply from Landscape World

Thank you for your kind review! We're glad to hear that you were happy with the quick delivery, friendly service, and the quality of the product. Offering great value at a reasonable price is always our goal. We appreciate your feedback and look forward to serving you again!

Thanks,
James

Rated 5 out of 5 stars

Excellent service

Excellent service
Quick delivery
Good price
Polite driver
Would use again
Would recommend

29 July 2024
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Reply from Landscape World

Thank you for your fantastic review! We're thrilled to hear you were pleased with the service, quick delivery, and competitive pricing. It’s great to know our driver made a positive impression too. We truly appreciate your recommendation and look forward to serving you again!

Thanks,
James

Rated 5 out of 5 stars

Easy to order

Easy to order. Good quality soil, no stones. Delivery was very quick and friendly service.

26 July 2024
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Reply from Landscape World

Thank you for your great feedback! We're glad to hear that the ordering process was easy and that you're happy with the quality of the soil. It's wonderful to know our delivery service met your expectations as well. We appreciate your support and look forward to serving you again!

Thanks,
James

Rated 5 out of 5 stars

A great Company from the initial…

A great Company from the initial ordering over the phone to the next day delivery my order was done in a professional and friendly no pressure way an excellent Company.
I would especially like to thank the driver (James)for his professionalism and friendly delivery, he even called to advise me he was five minutes away.
He is a asset to the company.

3 August 2024
Unprompted review
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Reply from Landscape World

Thank you so much for your fantastic review! We’re delighted to hear that you had a smooth experience from start to finish. We’ll be sure to pass on your special thanks to James for his professionalism and helpful communication—he’ll be thrilled to know he made a positive impression. Your kind words mean a lot to us, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Good price and fast delivery

Good price and fast delivery
Thanks

25 July 2024
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Reply from Landscape World

Thank you for your review! We're glad to hear you were satisfied with our pricing and delivery speed. If you need anything else, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

MOT type 1 bulk bags.

Compared several companies online and this was by far the cheapest. Checked reviews which were great so ordered. MOT was delivered next day. Amazing service and prices are great. Don't look anywhere else.

4 July 2024
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Reply from Landscape World

Thank you for your wonderful review! We’re thrilled to hear that our competitive pricing and great service exceeded your expectations. It’s fantastic to know our next-day delivery made a positive impact. We appreciate your recommendation and are glad you found us!

Rated 5 out of 5 stars

Fantastic Customer experience

Fantastic Customer experience, nothing is too much trouble for the team, they are were very helpful with picking out my porcelain tiles and border for my back garden. They were also helpful with the ground work products that I needed too. Really good reliable company that you can trust to give you a fantastic service and experience for any garden or building project. A big thank you

23 July 2024
Unprompted review
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Reply from Landscape World

Thank you so much for your glowing review! We're thrilled to hear that our team could assist you with both your porcelain tiles and groundwork products. It's wonderful to know that you felt well-supported and that our service met your expectations. Your trust and kind words mean a lot to us. A big thank you from all of us, and we look forward to helping with any future projects!

Rated 5 out of 5 stars

5star for the staff of this company

5star for the staff of this company, rang yesterday with a problem which was our own fault. Could not have asked for better help and outcome from the friendly staff.

18 July 2024
Unprompted review
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Reply from Landscape World

Thank you for the 5-star review! We're so glad to hear that our team was able to assist you and provide a positive outcome, even with the issue being on your end. We strive to offer friendly and helpful support, and it's great to know we succeeded. Your feedback is greatly appreciated!

Rated 5 out of 5 stars

Great customer service

Great customer service. Fast easy order and delivery. Highly recommend. Will definitely be using again.

6 June 2024
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Reply from Landscape World

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our customer service, ordering process, and delivery. Your recommendation means a lot to us. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent company

Excellent communication, speedy delivery and the staff are lovely and friendly.

9 July 2024
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Reply from Landscape World

Thank you for your wonderful feedback! We're delighted to hear that you appreciated our communication, speedy delivery, and the friendliness of our staff. Your satisfaction is our top priority, and we look forward to assisting you again!

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. Their prices are competitive too. Will definitely call back again.

8 July 2024
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Reply from Landscape World

Thank you for your kind review! We’re pleased to hear that our staff were friendly and helpful, and that you found our prices competitive. We look forward to your next visit and appreciate your continued support!

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