Lance Mason Reviews 

378
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Cold calling ambulance chasers. Apparently it is "scientifically proven" that I must have felt discomfort. Google "Lance Mason struck off" if you want an idea of their so called business ethic... See more

Company replied

Rated 1 out of 5 stars

Stay away from this company!! they are crooks! all reviews on here are fake that say other wise. They should be reported to watch dog! as I am sure majority of their money is made by harassing people... See more

Company replied

Rated 1 out of 5 stars

This people they are not solicitors are long time scammers they will force you to sign a lot of documents in which they trap you if they can’t get money from your case they will torn around and attack... See more

Company replied

Rated 1 out of 5 stars

It appears these people are behind an Indian call centre that ring me 4 times a day to tell me I had an accident within the last 2 years. Totally sick of these spam calls. Told the last caller that I... See more

Company replied

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

378 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(378)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am highly pleased with the service…

I am highly pleased with the service provided by Hayley the collections officer. She was extremely polite and very helpful, she handled everything with a professional manner and I would highly recommend Lance Mason!

24 August 2018
Unprompted review
Rated 5 out of 5 stars

I recently applied for a role at Lance…

I recently applied for a role at Lance Mason Solicitors and was contacted by Howard Whitehead. He explained the role in more details to me and invited me in for an interview. I attended two interviews and was kept up to date all throughout the process by Howard at regular intervals with invaluable feedback. I was unsuccessful at the time. However Howard said he would keep my details on file for any other opportunities and true to his word he was in contact 2 weeks later and I have now secured a position within the firm. I would not hesitate to recommend Lance Mason Solicitors as a fantastic firm to work for and Howard Whitehead as a polite, professional in house recruiter.

22 August 2018
Unprompted review
Rated 5 out of 5 stars

I am very pleased with Lance Mason…

I am very pleased with Lance Mason especially Ms Johanna Tomlinson who was very professional and efficient in dealing with my case. She helped me understand the process with ease and I would definitely recommend her to a friend.

21 August 2018
Unprompted review
Rated 5 out of 5 stars

Mr Brindle tackled my case with…

Mr Brindle tackled my case with integrity, efficiency and great courteousness and performed so in an expeditious manner and allowed me to get along with my day with minimal fuss. Cannot fault Mr Brindle and very much recommend Lance Mason.

20 August 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service from Saima

Excellent service from Saima, nothing was too much trouble. She explained everything that needed to be done and we got a great result in the end. I wouldn’t use any other solicitors. Thanks again Saima for everything.

20 August 2018
Unprompted review
Rated 5 out of 5 stars

Personal Injury Claim.

I sought legal advice regarding a personal injury at work. I genuinely did not know what to do. What was the process, procedure and how would I fund such a claim? I approached Lance Mason and all was explained in simple concise terms. This genuinely put my mind at ease and gave me the assurance that the matter will be dealt with.

20 August 2018
Unprompted review
Rated 5 out of 5 stars

First Class

Received first class service from start to finish in what I considered to be a quite messy and complicated case. Nevertheless, through my Solicitor, Saima Ali, I received a fair and decent settlement figure which I am very happy with. Saima made me feel at ease with her vast legal knowledge, great liaising skills, and timely responses.

20 August 2018
Unprompted review
Rated 5 out of 5 stars

Excellent telephone manner

Needed some advice today and didn’t know how to go about it. Initially spoke to keeli who was very friendly and polite and passed me onto the right place. She also gave me abit of a laugh which I think is a great asset to her telephone manner.

20 August 2018
Unprompted review
Rated 5 out of 5 stars

Receptionist

Speak to keeli and you can’t really go wrong, very helpful individual with a fantastic sense of humour!🤥

20 August 2018
Unprompted review
Rated 5 out of 5 stars

I have previously had a clinical…

I have previously had a clinical negligence claim through Lance Mason, the service was overall outstanding. However I would like to point out a particular staff member Olivia, who went out of her way to point me in the right direction with a couple of queries I had.
I would recommend this company 100%.

20 August 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look