Lance Mason Reviews 

I been a costumer of this company, not recomand , bad communicating, are doing the job very superficially, STAY AWAY BY THIS....

I been getting major stress from this company for the past 2 years.. the first woman Elizabeth McKay lewis was dealing with my case took some info then I had another person take over as she went on holiday.. I was passed around between 2-3 advisors.. case was on going for long.. then I lost my job daughter became ill and I find a email from one of telling me the case is closed as I failed to get in touch bearing in mind what I had going on with my child. They had my number they could of called like all the other times but this one time they chose not to.. so I feel I was done over as they knew what would happen if I didn’t reply. And the fact when I first spoke to them they told me my case was super strong. But here we are.. and today I get a letter from davina mace who I have told repeatedly since the start of covid I have no work and can’t get a job as its very hard.. and I have photo evidence of the price they last told me which was £2,322,46 and to see get a next letter saying I owe £3,791,00.. this isn’t the first time they have tried to change the price thinking I wouldn’t notice but that’s a huge difference.. I have said in numerous emails to call me to discuss this but they continue to send emails.. and too top this off I offer them the number of the person who put me through to Lance mason who advises me that I don’t have to pay them.. but they refuse to call it. If any one knows what I can do about this then let me know please and I would recommend stay away from this company as they are very misleading and talk down to people who are not well spoken like myself. And this was a injury claim as I was working at IKEA in block of 20 floors with no lift and having to deliver 25 items to the 14th floor.. wardrobes,beds, so you can imagine when your reading this.

This company is a sham! We have been in a claim now for 4 years for it to be passed to another company who are trying to Bill us £2,500.
We could never get in contact with them and tried on many occasions to just drop the claim as we didn’t wish to work with this company anymore. They have had little contact and sent my partner to see a doctor which was a man sat in a Porter cabin with a table and 2 chairs! Please do not sign up for this company in this day and age you need to trust the people you work with and who represent your interests... this company only represent their own pocket and couldn’t care less about their clients! It’s sad but I’m afraid too... stay clear!!

I was 17 when the car accident happened and I'm now 19 and left with a £5000 bill that I cant pay as I am still in education and have no job or income. I can not carry my day to day life because I'm so stressed about having to pay for some thing that was not my fault. i don't recommend this company.

This company did 6 months work and passed me on to a MIB as it was a uninsured driver. Two years later not hearing from them I got abusive call from a man. I went to the manager, she looked into it and I got a a bill that was 3 time more that I got. this is a disgusting company that mess your mental health and life.
DO NOT GO WITH THEM

I was very pleased with how Lance Mason handled my claim. I was nervous about it at first but I was reassured all the way through and very importantly kept up to date on timelines and what was happening. Very good communication, professional and listened and answered all my questions. I claimed after a car accident which was not my fault.

My claim was dealt with in a quick and professional way. The whole process was made really easy taking the stress and worry out of dealing with the company involved in my accident. this made my recovery much easier. I would recommend lance mason in the future and would use them again if I needed to

Elizabeth has been amazing throughout my claim. Really informative and supportive. Really professional. Highly recommended. Thank you.

Would like to thank Lance Mason for dealing. with my claim so professionally,especially Farhan who kept me up to date with the process.I personally would recommend your company in the future

I Would definitely recommend! I was involved in a RTC back in February last year, it was dealt with and closed successfully by Jansje. She kept me updated throughout, was very informative and helpful. Thanks again Jansje

I was recommended by a friend to use Lance Mason solicitors and I have no complaints, my accident was Sept 2019 by April 2020 my case had been settled and I was more than pleased with the outcome, I can't thank Jansje enough for an efficient, quick settlement even in this difficult time the country is going through with COVID-19. I was kept well informed throughout and had no problems contacting them via telephone or email.
Thank you, once again,
From a happy client,
Ms Millington.

This people they are not solicitors are long time scammers they will force you to sign a lot of documents in which they trap you if they can’t get money from your case they will torn around and attack you for compensation. Please avoid them as they are misleading and a bunch an layers. They use a phishing campaign to get cases and they will get to your money and will affect your life as an costumer I can say that they make mi life a living hell and I had to borrow money from banks have peace an quit . Be advised never trust and never use them

I was involved in a multi RTC back in February last year after a complicated process of who was at fault I dealt with Jansje who successfully managed to settle my case. She kept me updated throughout and most certainly would recommend her. Now awaiting my settlement figure which should take 4-6 weeks. Thanks again Jansje

I could not be happier with their service. From beginning to end, their communication was excellent and they kept me in the loop in regards to the progress of my case. I would like to thank everyone who helped me in my case including Chris Regan, Emma Shannon and Rafih Khan. They were excellent representatives of Lance Mason and were polite and helpful in all their replies. They helped my case reach an outcome that I am extremely happy with. Thank you for all your help! :)

Competant efficient service from start to Finnish. I was kept up to date throughout carry happy.

Would definitely recommend Lance Mason. They picked up my case even though there was a misunderstanding which caused a delay in the case, but Gavyn was really helpful and got the job done fast just like you would want.
Excellent service.

Very poor service. We were initially cold called by Lance Mason who had somehow gained our personal information and details of our case, saying we had won a large pay out. Once we proceeded we found their information was wrong and their case work substandard, witnesses were not contacted and statements not taken. We were then told, we had been dishonest (even though we had not made a statement) and pursued for costs very aggressively, bailiff and court threats etc. We complained to the ombudsman who investigated and found Lance Mason at fault and awarded us compensation. They failed to pay the compensation within the time set out by the ombudsman and only finally when the ombudsman threated enforcement action and referral to the industries professional standards did they finally pay.

Good team...very helpful. Farhan was great explaining things very well and making sure I understood the process. It got sorted as quick as they could and I'm thankful for all their help.

We had the pleasure of our case being handled by lovely Elizabeth.
Everything run so smoothly. Few forms to sign over a 9 months period and that was it. Done and dusted
Of course there are cases more complex than that one we had, but the dedication is fabulous.
We thank you Elizabeth for making it a smooth sail for us. And the outcome was a lovely bonus too.

they did the job im happy with that and thankfully, great service.