lampisilumini.ro Reviews 

740
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers had a great experience with this company. Customers consistently appreciate the affordable prices and the excellent quality of the products, which generally match the accurate descriptions found on the website. Many buyers highlight that items arrive quickly and are carefully packaged, making the entire online shopping process very pleasant and straightforward. Some reviewers were not happy with order delivery issues, noting that packages occasionally arrived late, experienced unexpected delays, or completely failed to arrive at all. Consumers also reported facing significant challenges regarding the return processes, along with frustrating difficulties when trying to cancel pending orders, contact support, or obtain clear status updates.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with several consumers praising the exquisite... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with sturdy items, good bulb... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as many reviewers highlight fast... See more

Order

Consumers find order fulfillment to be disappointing, frequently reporting severe issues such as incorrect... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The quality of bulbs is good, but things could be better with the customer support service. I mean that I tried to cancel my order withon a few minutes after I checked out, but unfortunately you wer... See more

Company replied

Rated 5 out of 5 stars

Great floor lamp, easy to assemble and at a very accessible price! I'm really happy and satisfied with this floor lamp, looks wonderful in my living room!

Rated 5 out of 5 stars

Very happy with the purchase made, the item is exactly like in description, careful package, fast shipment. Trusted site.

Rated 5 out of 5 stars

I appreciated the speedy delivery and support services provided by Mihail. The lamp was too big for my home, but I could easily return it


Company details

  1. Lighting Store

Written by the company

Lampisilumini este destinația pentru iluminat atmosferic și accesibil, care se potrivește perfect nevoilor și gusturilor tale. Din momentul înființării noastre în 2007, am devenit lideri de piață în Olanda, Belgia și Germania și suntem activi în 36 de țări din întreaga lume. Gama noastră largă include peste 4000 de produse, garantând că vei găsi soluția perfectă de iluminat pentru fiecare spațiu. La lampisilumini, satisfacția clientului este prioritatea noastră. Personalul nostru experimentat oferă consultanță profesională, atât online, cât și în magazinele noastre din Olanda, Belgia, Spania și Polonia. Înțelegem importanța confortului în plata, motiv pentru care oferim diverse metode de plată flexibile. Fie că ești în căutarea unei iluminări subtile pentru acasă sau a unei iluminări funcționale pentru birou, lampisilumini este pregătit să îți satisfacă toate nevoile de iluminat. Descoperă gama noastră chiar astăzi și lasă-ne să te ajutăm să creezi atmosfera perfectă.


Contact info

3.8

Great

TrustScore 4 out of 5

740 reviews

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3.8

All reviews

(740)

262 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I do not recommend

Because I ordered, paid..and after more than a month, when I asked you why not.deliver me..you canceled my order without wanting it. You are very unprofessional.

12 March 2026
lampisilumini.ro logo

Reply from lampisilumini.ro

We regret that your order was canceled after such a long wait. We take your feedback seriously and will investigate what occurred to prevent this in the future.

Rated 1 out of 5 stars

THE DELIVERY TOOK VERY LONG AND THE…

THE DELIVERY TOOK VERY LONG AND THE CARIIER DID NOT DELIVER

18 March 2026
lampisilumini.ro logo

Reply from lampisilumini.ro

We regret the delivery issues you faced and appreciate your feedback. We'll investigate the carrier's service to improve our delivery times.

Rated 1 out of 5 stars

FAKE info

Unfortunately the advertisement that they offer 15% discount if you record yourself at newsletter is fake. I just recordered myself and ordered and no discount was offered. FAJE NEWS.
Please apply it on my order

23 March 2026
Unprompted review
lampisilumini.ro logo

Reply from lampisilumini.ro

We appreciate you bringing this to our attention. We're sorry you didn't receive the advertised discount after recording yourself for the newsletter. Please check your spam folder and terms and conditions of the promotion.

Rated 1 out of 5 stars

The product was broken

The product was broken

9 February 2026
lampisilumini.ro logo

Reply from lampisilumini.ro

We regret the product arrived damaged. We will investigate to prevent this issue from recurring in the future. Please contact us info@lampisilumini.ro.

Rated 2 out of 5 stars

Very poor customer service!

Very poor customer service!
Inexact details of the firm/ invoice
Very poor check out system
The only reason I gave a star, is because the items arrived ok.
But the experience with that firm was sad!

21 December 2025
lampisilumini.ro logo

Reply from lampisilumini.ro

We appreciate your feedback and are sorry to hear about the issues with our service, invoice details, and checkout. We're addressing these concerns to improve the customer experience. We value your time.

Rated 1 out of 5 stars

Triple scam !

The item received did not match the pictures. Upon return a sum lower than the paid price was reimbursed, it was not clear why. Lastly, the lamp was labeled as 60% discounted at a price of 450 RON, only to find it a week later discounted by 30% at the final price of 280 RON. Triple scam !

1 December 2025
lampisilumini.ro logo

Reply from lampisilumini.ro

We appreciate you bringing this to our attention. We're sorry the item didn't match the pictures. At lampisilumini we aim for 100% satisfaction and want to ensure that you always get the best price for your lighting products. That's why we offer a lowest price guarantee, so you can shop with confidence, knowing you're always getting the best deal!
Seen a lower price elsewhere? Let us know and we will resolve that for you immediately!
All of this information is available on our web page.
https://www.lampisilumini.ro/c/cel-mai-mic-pret-garantat?via_clonable=true
Thanks for your feedback.

Rated 1 out of 5 stars

No delivery after 2 weeks

Ordered a lamp 2 weeks ago, on the site said it was on stock. For 5 days nothing. Called the support, they told me in 3 days they will have it on stock(on the site still writes in stock). After 7 days, still nothing.

18 January 2026
lampisilumini.ro logo

Reply from lampisilumini.ro

We regret that your lamp order was delayed. We know waiting is hard, and we're sorry the stock information was inaccurate. We're reviewing our processes to prevent this. Thanks for your feedback.

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