After delivery, one of the lamps I’d ordered was damaged; it took less than 30 minutes to receive a reply from customer services, informing me that a new lamp had already been scheduled for delivery... See more
Company replied
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Le site (belge : lampen24.be) est uniquement en néerlandais et il n'est pas possible de faire livrer en Belgique un article choisi sur le site français (luminaire.fr) ou allemand (lampenwelt.de) Th... See more
Company replied
It's the third time I'm ordering from them, and I am very satisfied with the quick delivery, the lamps looks like on the photos and are as described. On top of it, you have a lot of choices on their w... See more
Company replied
Shipping was fast (faster than it took me to go and buy bulbs, which, in hindsight, it might have been smarter to buy with the lamp) and products arrived unharmed, working as intended. Note that the... See more
Company replied
Company details
Written by the company
Lampen24.be is de webwinkel voor alle soorten lampen en verlichting. Met onze verlichtingsideeën maken wij je omgeving niet alleen helderder, maar ook mooier! Wij bieden je een samengesteld en veelzijdig assortiment van meer dan 400 merken - lampen en verlichting voor elke smaak, elke behoefte en elk budget. Voor de perfecte lichtsfeer voor elke gelegenheid om je welzijn te verbeteren. Lampen24.be kan je professioneel deskundig advies verwachten, ook voor zakelijke klanten. Kies bovendien uit flexibele betaalmethoden van iDEAL tot achteraf betalen via factuur en profiteer je van een uitstekende leveringservaring.
50 dagen bedenktijd
Gratis retourneren binnen 50 dagen en geld-terug-garantie
Bij Lampen24.be bieden wij je een langere geld-terug-garantie. Dit betekent dat je de producten die je van ons hebt ontvangen binnen de 50 dagen zonder opgave van reden gratis aan ons kunt retourneren. Je hebt dus de volle 50 dagen bedenktijd om te zien of de bestelde lamp in je interieur past. Ben je niet tevreden gaat de retour eenvoudig en snel via ons online retourenportaal.
Contact info
Rabanusstraße 14-16, 36037, Fulda, Germany
- 02 - 588 1 488
- info@lampen24.be
- lampen24.be
4.2
Great
5K reviews
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Déçu
Déçu. Après 6mois d'attente, une lampe de qualité très basique est arrivée. Rapport qualité / prix n'y est pas.
27 May 2025
Reply from Lampen24.be
Dank voor uw review.
Lamp was broken
Lamp was broken, but I still had to pay the shipping cost and go and print the return label at a copy shop, not a good experience
16 May 2025
Reply from Lampen24.be
dank voor uw beoordeling.
Reply from Lampen24.be
Dank voor uw mooie evaluatie.
The delivery took a very long time
The delivery took a very long time — several weeks although one of the items was listed as « in stock »… then another one showed and « attempting to refill stock » and for weeks nothing arrived. I would not order again.
14 March 2025
Reply from Lampen24.be
Dank voor uw review
Reply from Lampen24.be
Dank voor uw mooie evaluatie.
Perfect service and communication!
7 February 2025
Reply from Lampen24.be
Dank voor uw mooie waardering.
Easy to order
Easy to order, product well packed, very satisfied for a 1st time pur hase
4 February 2025
Reply from Lampen24.be
Dank voor uw mooie waardering.
The lamp shade flowers are yellow with…
The lamp shade flowers are yellow with white dots. Where as the web site shows white flowers.
So the room is filled with yellow light rather than a warm white.
27 December 2024
Reply from Lampen24.be
Thank you for your review. Please make pictures of your lamp and send a message to our customer service.
Inconvenient Lighting Modes/Ongemakkelijke Verlichtingsmodi
I bought two ceiling lights but was disappointed to find they have three lighting modes that cycle every time I use the switch. It's inconvenient to get my preferred setting without toggling the switch multiple times. Most ceiling lamps don't work this way, and I wish there was an easier method to select a mode. // Ik heb twee plafondlampen gekocht, maar was teleurgesteld om te ontdekken dat ze drie verlichtingsmodi hebben die elke keer wisselen als ik de schakelaar gebruik. Het is ongemakkelijk om mijn voorkeursinstelling te krijgen zonder de schakelaar meerdere keren om te zetten. De meeste plafondlampen werken niet op deze manier, en ik wens dat er een eenvoudigere methode was om een modus te selecteren.
16 January 2025
Reply from Lampen24.be
Dank voor uw evaluatie. Dit echter hoe de lamp funktioneert. Dit is ook bij de lamp in de omschrijving vermeldt.
Reply from Lampen24.be
Dank voor uw mooie waardering
Fast shipping, site only in Dutch though
Shipping was fast (faster than it took me to go and buy bulbs, which, in hindsight, it might have been smarter to buy with the lamp) and products arrived unharmed, working as intended.
Note that the website is only available in Dutch, which could be a barrier to shopping in Belgium, seen as there also are French, German and English speakers.
23 December 2024
Reply from Lampen24.be
Dank voor uw evaluatie.
I had a very good experience with the…
I had a very good experience with the customer services team;
5 December 2024
Reply from Lampen24.be
Dank voor uw evaluatie
The pack was open and damaged.
The pack was open and damaged.
Some pieces were missing
14 November 2024
Reply from Lampen24.be
DAnk voor uw review. Het spijt mij te vernemen dat u een incomplete zending ontvangen heeft. Mijn excuses voor het ongemak. Graag even de klantenservice contacteren.
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