Lamont Estates LimitedReviews 

759
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and quick responses, making interactions pleasant and efficient. The service provided is frequently described as excellent, with many appreciating the smooth process and clear communication throughout their tenancy or property management. Reviewers highlight the quick response times and efficient handling of queries and issues, contributing to a stress-free user experience. However, some people were dissatisfied with the time it took to resolve maintenance issues, occasionally requiring multiple follow-ups.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, supportive, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the helpful, supportive, and... See more

Response time

People report positive experiences with response times, with many reviewers praising the prompt replies and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism,... See more

User experience

Users describe positive interactions with the user experience, often highlighting a smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David Rose is the new property manager at Parkwood Court, a property managed by Lamont Estates. Our experience with David has been excellent. He is very prompt and very customer focused. He addresse... See more

Rated 5 out of 5 stars

I have had a really positive experience so far renting with lamont. Gemma went above and beyond with helping me view properties and was sensitive to my hectic work schedule. She was flexible and helpe... See more

Rated 5 out of 5 stars

I have a good experience renting agency Lamont Estates through Joe Firth. He is a professional, friendly, quick to respond and genuinely care about tenants. Always kept me updated. Made whole renti... See more

Rated 5 out of 5 stars

Lamont Estates have been wonderful throughout my whole period of renting. Over the past years, I’ve had different property managers, all of which have been great. A special shoutout to Naser though, w... See more


Company details

  1. Real Estate Rental Agency
  2. Asset Manager Service
  3. Property Investment
  4. Property Management Company
  5. Real Estate Agency

About Lamont Estates Limited

Written by the company

L&CO, a leading estate agency in the Midlands, offer a range of services to help you through every step of your property investment process.

Whether you are interested in buying a property, selling a property, letting a property or are considering investing in a buy-to-let property you will benefit from the expertise of our highly experienced and professional team.

Our aim is to provide painless and straightforward asset growth, working hard to maximise the return on investment. L&CO, working with Prosperity, have created an exclusive investor rental assurance package. With a proven track record, we provide painless and straightforward asset growth, which maximises the return on your investment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

759 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(759)

195 reviews in the last 12 months

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Rated 5 out of 5 stars

This is the most seamless process I’ve…

This is the most seamless process I’ve ever experienced since my history of moving houses in Birmingham. Considering how hectic and frustrating it’s been for me in the past, Mike Scandrett put my mind at ease and talked me through every process, up until receiving the keys to my new place. I’m very happy with their service at Lamont.

28 August 2025
Unprompted review
Rated 4 out of 5 stars

Overall property was great

Overall property was great. But just a little issue with the Ovo energy providers. It was difficult getting meter reading and Ovo overcharged me. Plus ensure you register your parking otherwise will be charged.

However, issues with property were listened to and fixed when needed which was great. I had a heating issues and was fixed as emergency the next day.

13 August 2025
Rated 5 out of 5 stars

Effective delivery

I moved into my new apartment on the 3rd of July. My viewing, background check, lease signing and the entire process leading up to pick up of keys was completed within 72 hours. Thanks to the proactive efforts of Mark Scandrett, it was a totally seamless process.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Mark has been absolutely amazing from…

Mark has been absolutely amazing from the very first point of contact & the entire journey of securing a beautiful apartment.

Always helpful, patient, answers all questions and looks into anything I am unsure of.

I recommend Lamont & Co, all thanks to Mark

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Stress Free Rental Experience!

I recently rented a property through Lamont Estate and the experience was outstanding from start to finish. Mark Scandrett handled the entire process with professionalism and efficiency, making everything feel smooth and effortless.

Communication was prompt, clear, and friendly. I really appreciated how quickly everything was sorted. It’s not every day you come across such a hassle-free rental process, and Mark made it all the better with his helpful attitude.

Highly recommend Lamont Estate, and especially Mark Scandrett, to anyone looking for a fast and seamless rental experience.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with Mark Scandrett. He was extremely patient and helpful, showing us multiple properties and making sure we found exactly what we were looking for. Thanks to his support, we were able to secure the perfect apartment. Highly recommend.

25 July 2025
Unprompted review
Rated 4 out of 5 stars

Good spacious modern flats

We enjoyed our experience in our flat. It had good lighting, a modern kitchen, and large double-glazed windows, ensuring good aeration, especially during the summer. The bathroom is modern and large enough.

The flat also comes with good storage for the price.
I really love the fact that the rooms are painted all white, which keeps the flat bright, especially during winter.

The apartments were located in the heart of Chesterfield, which gave us easy access to shops and the train station (a 10-minute walk). Just opposite the apartment is a coffee shop where I used to go sit, relax, and get some work done.

My only negative comment about the apartment is that the lift breaks down frequently. At the time of my comment, the lift had been fixed, but it is worth inquiring about this when moving in.

For those without mobility issues, I recommend this flat 8/10. If you have mobility issues, please speak with the building manager. I really hope they plan to replace the lift with a more reliable one.

20 June 2025
Rated 5 out of 5 stars

5/5 Stars

Kaisha has been helpful the whole way through renting our first property, from viewing to moving in the experience has been flawless, thank you again!

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Mark Scandrett is the best

Mark Scandrett is the best, whole rental and moving in process was smooth as breeze.

7 July 2025
Unprompted review
Lamont Estates Limited logo

Reply from Lamont Estates Limited

Thank you for the wonderful feedback. We take great pride in delivering consistent, high-quality service, and we’re so pleased to know we hit the 'Mark' for you.

Kind regards
Lamont & Co.

Rated 5 out of 5 stars

Lamont Ltd

I usually don't write reviews, nor care for them.

But Mark from Lamont LTD is a 10/10 and is a perfect reflection of the efficiency and professionalism I desperately needed for getting an accommodation in Birmingham.

A short story, I was looking for a whole month with a deadline for moving out, rejected by multiple estate agents and treated somewhat poorly as I'm a fresh graduate and new to the work force. However Mark treated me with respect and gave me not only multiple options for living but amazing advice for my complicated living situation.

I am now in an amazing flat share in a beautiful building that he personally made sure was ready for me to move in and checked the apartment thoroughly for an damages.

Marks dedication, care, professionalism and skill towards his job was honestly quite outstanding.

10/10

5 July 2025
Unprompted review
Lamont Estates Limited logo

Reply from Lamont Estates Limited

That’s incredibly generous of you to say—thank you! We’re honored by your kind words and will keep working hard to live up to them. We will be sure to pass along your great comments to Mark.

Kind regards
Lamont & Co.

Rated 5 out of 5 stars

Joe Firth the legend.

Joe Firth has been an absolute Legend! From helping me through the application process when moving in, to any small issues (like when I had no hot water running for days), to helping me sort everything out when it came to moving out. Made it all just a smooth transition. Always responding to emails the moment they're sent, going out of his way to help out. Could not ask for anyone better to help out.

20 September 2024
Unprompted review
Lamont Estates Limited logo

Reply from Lamont Estates Limited

That’s incredibly generous of you to say—thank you! We’re honored by your kind words and will keep working hard to live up to them. Joe will be thrilled with your feedback and his new name 'Joe The Legend'.

Kind Regards
Lamont & Co.

Rated 5 out of 5 stars

Thank you mark for making my experience…

Thank you mark for making my experience stress free, I’m glad to have you as the property manager

30 June 2025
Unprompted review
Lamont Estates Limited logo

Reply from Lamont Estates Limited

Amazing feedback for Mark. Thank you for sharing in our community.

Kind regards
Lamont & Co.

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