Poissonnerie La Mer Reviews 1,981

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Service and delivery was excellent , nice app to track the delivery , much better than most delivery systems. Unfortunately the salmon fillet I planned to use for sushi came with quite a few brui... See more

Rated 5 out of 5 stars

The online service was easy and efficient Marino who delivered our order was fast and knowledgeable .. we will definitely be back in touch as we live in BC to see if it’s possible to have an order s... See more

Rated 4 out of 5 stars

A few last minute surprises. Fresh cod turned out to be frozen and vacuum packed and not all oysters that were on the website were actually available. Good communication with the store about the oys... See more

Rated 5 out of 5 stars

As a first time client, ordering online was a breeze but missed out on the delivery date so I called and they kindly accommodated my special request for delivery for the day before Christmas get toget... See more

Company details

  1. Seafood Market

Written by the company

L'endroit incontournable pour les amateurs de poissons et de fruits de mer sur l’île de Montréal. Poissonnerie et distributeur ouvert au public. Faites confiance à la poissonnerie où les grands chefs s'approvisionnent. À la Poissonnerie La Mer, les arrivages quotidiens de poissons et de fruits de mer frais proviennent des quatre coins de la planète. Nous procurons les meilleurs produits de la mer pour satisfaire aux grands chefs et au grand public de Montréal. Notre marché réfrigéré contient plus de 200 variétés de poissons et de fruits de mer frais. Choisissez vous-même votre poisson ou laissez-vous conseiller par un de nos experts poissonniers. Commandes en ligne et livraison à domicile.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 43% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Poor delivery

It's the third day after my order has been despatched - I still have not received my fish!

3 December 2025
Poissonnerie La Mer logo

Reply from Poissonnerie La Mer

Hello,
As of 11:17 AM on Friday, December 5th, your order is confirmed as delivered by FedEx. We’re sorry for the slight delay in your delivery. As indicated on our shipping page, orders may take 24–48 hours to arrive after the shipment date, even though we ship with priority overnight service.

Your order was prepared and ready to leave on Wednesday, but FedEx experienced a pickup delay that affected all shipments that day. In order to maintain the quality of your products, we kept the package in our fridge overnight rather than risk having it sit in a warehouse.

Although the delivery took a bit longer than expected, it was still completed within the 48-hour window. Given that your order has now arrived, we believe the 1-star rating may not reflect the full situation, and we sincerely hope you will consider revising your review.

Best regards,
L’équipe La Mer

Rated 5 out of 5 stars

I arrived and got to try a delicious…

I arrived and got to try a delicious bisque, immediately the fetched my command, no lines, the lady returned with it, it was all correct and they let me out from the front door Soni didn't have to walk to the other side of the store.

3 October 2025
Rated 1 out of 5 stars

1- service was fine as usual.

1- service was fine as usual.
2- Everyone who ate the oysters at our Oyster party had severe gastric symptoms. Including the 91 year old Birthday honouree. Not great. We won’t be ordering from La Mer again. Sad bcs we were always happy

15 September 2025
Rated 3 out of 5 stars

Size is not consistent with description

Delivery is great. I’m disappointed because I this box of 100 large sized oysters was in fact a mix of various sizes from very small to a few large ones. Your product is not consistent with your advertisement on the website.

12 September 2025
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Reply from Poissonnerie La Mer

Hello,

Thank you for your feedback. The oysters are graded directly by the producer using automated machinery, which means there can be some natural variation in size within each box. That said, even the smallest oysters included in each box fall within the “large” grade, measuring at least 3.25″.

We’re glad the delivery went smoothly and thank you for your order. We will continue working with our suppliers to ensure the best possible consistency for our customers.

— The La Mer Team

Rated 1 out of 5 stars

“Large PEI oysters” were very…

“Large PEI oysters” were very disappointing

23 August 2025
Poissonnerie La Mer logo

Reply from Poissonnerie La Mer

Hello, sorry to hear this. Could you please email us directly at info@lamer.ca with more details to allow us to remedy the situation?

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