La Maison du Parfum Reviews 

1,421
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 247 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality and the wonderful selection of available fragrances that always arrive safely. Many people also highlight the prompt shipping, careful packaging, and the delightful complimentary samples included with every single purchase. Consumers truly appreciate the helpful staff support and state they would definitely order from here again. However, some customers also noted unexpected customs charges and additional fees upon receiving their international delivery. A few reviewers experienced noticeable delivery delays or frustrating issues with shipping carriers when receiving orders from abroad.

What people talk about most

Product

Clients share positive opinions on product quality, praising the incredible and exquisite scents. Reviewers... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting prompt and fast shipping... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping and great... See more

Service

Reviewers highlight positive aspects of service, consistently praising the reliable and professional... See more

Quality

Consumers find quality to be positive and consistently report great satisfaction with the products. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great atmosphere to discover niche/artistic brands. What makes La Maison du Parfum different from the rest? At La Maison they are there to guide you in a professional way. They have pleasure in helpin... See more

Company replied

Rated 5 out of 5 stars

Ordered my fragrance from overseas in the USA. Pricing was great, and shipment was fast. Only concern which I cleared up quickly was since the order was shipped from Blegium to the US, it needed a dec... See more

Company replied

Rated 5 out of 5 stars

Altough the shipment was late by 4 business days from what fedex promised (fedex is so bad), everything went well and I got what I ordered. Plus they gave me 2 testers and 2ml atomizer and a beanie wi... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience with La Maison Du Parfum. They sent my Bianco Latte perfume from Belgium to South Africa, and everything went smoothly. The staff were very helpful and friendly, the servi... See more


Company details

  1. Perfume Store
  2. Cosmetics Store
  3. Toiletries Store

Written by the company

Since 2002, La Maison Du Parfum has curated a sensory haven dedicated to the finest niche fragrances and haute perfumery. We invite you to explore a carefully chosen collection of iconic scents alongside the latest olfactory innovations, exclusively from independent luxury brands. More than just a perfume shop, we offer a personalized journey into the world of fragrance. Each scent tells a unique story, waiting to be discovered and worn by you. Expert guidance and a passion for all things fragrant ensure you find the perfect match to express your individuality and style. Step into our world and experience the art of fragrance at its finest. Shop online or visit our charming brick and mortar stores


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,421)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast order fulfillment with…

Fast order fulfillment with international shipping. Package very well secured. I recommend.

12 November 2025
La Maison du Parfum logo

Reply from La Maison du Parfum

Dear Joanna,

thank you for your kind words and recommendation!
We’re glad to hear that your order arrived safely and quickly.
We hope to see you again soon.

With kind regards,
La Maison Du Parfum

Rated 5 out of 5 stars

Great experience

Great experience! Fast shipping! Thank you

12 November 2025
La Maison du Parfum logo

Reply from La Maison du Parfum

Hi Rebecca,

thank you for your wonderful feedback!
We’re thrilled to hear you had a great experience and enjoyed our fast shipping.
We can’t wait to serve you again soon!

With kind regards,
La Maison Du Parfum

Rated 5 out of 5 stars

Fast and reliable

It was my Third time I Ordered here and everything went fine and fast as always. Thank you!

2 December 2025
Unprompted review
La Maison du Parfum logo

Reply from La Maison du Parfum

Hello Yasin,

thank you so much for your kind words and for choosing us for the third time!
We’re delighted to hear that everything went smoothly and quickly. Your continued trust means a lot to us, and we look forward to serving you again soon.

With kind regards,
La Maison Du Parfum

Rated 5 out of 5 stars

Great quality perfume

Great quality perfume. Fast shipping

17 November 2025
La Maison du Parfum logo

Reply from La Maison du Parfum

Dear Thuylinh,

thank you for your kind words!
We’re delighted to hear that you enjoyed your perfume and our fast shipping.
We look forward to serving you again soon!

With kind regards,
La Maison Du Parfum

Rated 5 out of 5 stars

Excellent service

Excellent service, fantastic perfume, only sadly thing that only comes in 30ml bottle.

1 December 2025
Unprompted review
La Maison du Parfum logo

Reply from La Maison du Parfum

Dear Lina,

thank you for your wonderful feedback!
We’re delighted to hear that you enjoyed our service and the perfume.
Currently this fragrance is only available as a 30ml extrait, but who knows perhaps a larger size will be offered in the future..

We look forward to serving you again soon!

With kind regards,
La Maison Du Parfum

Rated 5 out of 5 stars

Excellent service

Excellent service

8 November 2025
La Maison du Parfum logo

Reply from La Maison du Parfum

Dear Paul,

thank you for your kind review!
We’re thrilled you enjoyed our service and look forward to serving you again soon.

With kind regards,
La Maison Du Parfum

Rated 5 out of 5 stars

Great product assortment and awsome…

Great product assortment and awsome service

6 November 2025
La Maison du Parfum logo

Reply from La Maison du Parfum

Dear Aleksander,

thank you for your wonderful feedback!
We’re delighted to hear that you enjoyed our product assortment and service.
We look forward to serving you again soon!

With kind regards,
La Maison Du Parfum

Rated 5 out of 5 stars
La Maison du Parfum logo

Reply from La Maison du Parfum

Dear Cindy,

thank you for your feedback!
We’re delighted to hear that you found ordering easy and enjoyed our fast delivery.
We look forward to serving you again soon!

With kind regards,
La Maison Du Parfum

Rated 5 out of 5 stars

all excellent

all excellent

10 November 2025
La Maison du Parfum logo

Reply from La Maison du Parfum

Hello Alexander,

thank you for your feedback!
We’re thrilled to hear that everything was excellent and look forward to serving you again soon.

With kind regards,
La Maison Du Parfum

Rated 5 out of 5 stars

Quick and great service /communication

Initially they said they will ship the perfumes out the second day but then they called me and told me that they will ship them out on Friday because one was not available.
Friday the order has been shipped out and it arrived in Iceland in one week.
Packed as a gift (as asked by me in the call mentioned for no extra cost).

Great service / communication.
Definitely would order again

7 November 2025
La Maison du Parfum logo

Reply from La Maison du Parfum

Dear,

thank you for your detailed review!
We’re glad our team could keep you informed and ship your order as requested.
It’s wonderful to hear everything arrived smoothly and that you’re happy with our service.
We look forward to welcoming you back soon!

With kind regards,
La Maison Du Parfum

Rated 5 out of 5 stars

The web site was easy to use and the…

The web site was easy to use and the purchase was delivered to the other side of the globe in quick time.

31 October 2025
La Maison du Parfum logo

Reply from La Maison du Parfum

Hi!

Thank you so much for your wonderful feedback!
We’re delighted to hear that our website was easy to navigate and that your order arrived quickly.
We truly appreciate your trust in us and hope to serve you again soon.

With kind regards,
La Maison Du Parfum

Rated 5 out of 5 stars

Fast and legit

6 November 2025
La Maison du Parfum logo

Reply from La Maison du Parfum

Short and sweet—we love it! Thank you for the positive feedback. We pride ourselves on being fast and offering only 100% legit fragrances at La Maison du Parfum! ✨

Rated 5 out of 5 stars

Wow!

Wow!!! Amazing service, perfect delivery and the most sublime perfume’s selection!
I will definetely repurchase again!

3 November 2025
La Maison du Parfum logo

Reply from La Maison du Parfum

hey Sara

Wow, thank you so much for the incredible feedback! Hearing that you found our service "Amazing," the delivery "Perfect," and our selection "Sublime" truly makes our day here at La Maison du Parfum!

We can't wait to welcome you back for your next repurchase! ✨😊

Rated 5 out of 5 stars

Great experience

Great experience

31 October 2025
La Maison du Parfum logo

Reply from La Maison du Parfum

That's fantastic! We are thrilled you had a great experience with La Maison du Parfum. Thank you for your kind feedback! 😊✨

Rated 5 out of 5 stars

Excellent perfume

Excellent perfume, Quick delivery, beautiful scent

27 October 2025
La Maison du Parfum logo

Reply from La Maison du Parfum

You are very welcome! We're thrilled to hear you feel you received great value and enjoyed our service. Thank you for your support of La Maison du Parfum! 😊

Rated 5 out of 5 stars

Great value for the price

Great value for the price, thank you for great service

27 October 2025
La Maison du Parfum logo

Reply from La Maison du Parfum

You are very welcome! We're thrilled to hear you feel you received great value and enjoyed our service. Thank you for your support of La Maison du Parfum! 😊

LMDP

Rated 5 out of 5 stars

Very good customer care

Got little gifts with the order which made me very happy.
Greek post was the nightmare but your team assisted me on every moment which I’m really thankful for

20 October 2025
La Maison du Parfum logo

Reply from La Maison du Parfum

Hello Margarita

That's lovely to hear! We're so glad the little surprise gifts made you happy—we love adding those special touches!

We know dealing with local postal services can sometimes be a challenge, and we're happy we could be there every step of the way to assist you with the Greek post. Thank you for recognizing our team's support and for choosing La Maison du Parfum! 😊

Rated 5 out of 5 stars

Exellent sevice 10/10

Exellent sevice 10/10
Top !

Thank you!

23 October 2025
La Maison du Parfum logo

Reply from La Maison du Parfum

Hello Paulius

That's fantastic! Thank you so much for the 10/10 rating and the "Top!" feedback. We're delighted to know you had an excellent experience with La Maison du Parfum! 😊✨

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