Great atmosphere to discover niche/artistic brands. What makes La Maison du Parfum different from the rest? At La Maison they are there to guide you in a professional way. They have pleasure in helpin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered my fragrance from overseas in the USA. Pricing was great, and shipment was fast. Only concern which I cleared up quickly was since the order was shipped from Blegium to the US, it needed a dec... See more
Company replied
Altough the shipment was late by 4 business days from what fedex promised (fedex is so bad), everything went well and I got what I ordered. Plus they gave me 2 testers and 2ml atomizer and a beanie wi... See more
Company replied
I had a wonderful experience with La Maison Du Parfum. They sent my Bianco Latte perfume from Belgium to South Africa, and everything went smoothly. The staff were very helpful and friendly, the servi... See more
Company details
Written by the company
Since 2002, La Maison Du Parfum has curated a sensory haven dedicated to the finest niche fragrances and haute perfumery. We invite you to explore a carefully chosen collection of iconic scents alongside the latest olfactory innovations, exclusively from independent luxury brands. More than just a perfume shop, we offer a personalized journey into the world of fragrance. Each scent tells a unique story, waiting to be discovered and worn by you. Expert guidance and a passion for all things fragrant ensure you find the perfect match to express your individuality and style. Step into our world and experience the art of fragrance at its finest. Shop online or visit our charming brick and mortar stores
Contact info
Appelmansstraat, 25 shop 6, 2018, Antwerp, Belgium
- +323 475 24 94
- contact@lamaisonduparfum.com
- lamaisonduparfum.com
4.6
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Why would I receive a FedEx bill for…
Why would I receive a FedEx bill for almost $50. I am confused
24 June 2026
Reply from La Maison du Parfum
Dear Robin,
We completely understand that receiving an unexpected FedEx invoice can be confusing, and we’re sorry for any inconvenience this may have caused.
Additional charges may relate to import duties, taxes, and/or customs clearance fees applied when an order enters the destination country.
These charges are separate from the shipping costs paid at checkout and are determined by the local customs authorities.
Could you please contact us at contact@lamaisonduparfum.com?
We would be happy to look into your order and assist you further.
With kind regards,
La Maison Du Parfum
The first Time customer
The product line for what I was looking for was readily available for immediate shipping. The shipping time was very reasonable.
24 June 2026
Reply from La Maison du Parfum
Hi Sandra!
Thank you so much for your wonderful review!
We’re delighted to hear that you found exactly what you were looking for and that your order arrived within a reasonable timeframe.
We truly appreciate your support and hope you enjoy your fragrance!
With kind regards,
La Maison Du Parfum
I had a bad experience with them
I had a bad experience with them. I do not recommend buying from them.
25 April 2026
Reply from La Maison du Parfum
Dear Matthew,
We’re very sorry to hear that you had a disappointing experience.
We truly value our customers and always want to make sure everything is clear and handled properly.
After reviewing the photos you provided, we did not see any signs of leakage or damage to the packaging.
Regarding the Bois Impérial refill, the bottle is intentionally larger than the 150ml amount it contains, which can make it look as though it is not completely full.
We can reassure you that the refill contains the full 150ml as intended.
We’re always happy to help, so if you have any further concerns, please contact us at contact@lamaisonduparfum.com and we’ll be glad to assist you.
With kind regards,
La Maison Du Parfum
Reply from La Maison du Parfum
Dear,
Thank you so much for your wonderful review!❤️
We’re thrilled to hear that you found the perfect scent.
Enjoy your fragrance!
With kind regards,
La Maison Du Parfum
Always fast delivery with complimentary…
Always fast delivery with complimentary samples. They are not necessarily a discount shop but for me one of the best stores to get new releases.
10 July 2026
Unprompted review
Reply from La Maison du Parfum
Dear Enes,
Thank you so much for your wonderful feedback!
We are happy to hear that you enjoy our fast delivery, complimentary samples and selection of new releases.
Your support means a lot to us and we look forward to helping you discover more beautiful fragrances in the future.♥️
With kind regards,
La Maison Du Parfum
The fragance arrived perfectly but the…
The fragance arrived perfectly but the address was a small confusion it was mix with my house and the work place. But for the rest very fast shipping and everything arrived well
23 June 2026
Reply from La Maison du Parfum
Dear Denise,
Thank you very much for your review!
We are happy to hear that your fragrance arrived safely and that you were satisfied with the fast delivery.
We apologize for the small confusion regarding the address, but we are glad everything was delivered successfully.
We truly appreciate your support and hope to welcome you again soon!
With kind regards,
La Maison Du Parfum
Reply from La Maison du Parfum
Dear Budsarin,
Thank you so much for your lovely review! 🥰
We are delighted to hear that you enjoyed our fast delivery.
We truly appreciate your support and look forward to serving you again soon!
With kind regards,
La Maison Du Parfum
Reply from La Maison du Parfum
Hi Nogit!
Thank you very much for your kind review!❤️
We are happy to hear that you enjoyed our service and fast delivery.
We truly appreciate your support and look forward to welcoming you again soon.
With kind regards,
La Maison Du Parfum
Always a pleasure to be assisted by the…
Always a pleasure to be assisted by the skilled personnel
Love to visit .... and buy the beautiful senses.
19 June 2026
Reply from La Maison du Parfum
Dear Chantal,
Thank you very much for your kind words!
We are delighted to hear that you always enjoy your visits and appreciate the service provided by our team.
We look forward to welcoming you again soon and helping you discover new beautiful scents.
With kind regards,
La Maison Du Parfum
Email received saying goods had been…
Email received saying goods had been delivered
No goods received
No card from FedEx saying delivery was attempted
Cannot contact anyone
Emails sent to supplier but no response
2 July 2026
Unprompted review
Reply from La Maison du Parfum
Dear Malcolm,
We are very sorry to hear that you have not received your package, although the tracking information shows it as delivered.
We completely understand your concern and apologize for the inconvenience this has caused.
We have already contacted FedEx to investigate the situation and request further details regarding the delivery.
We will keep you updated as soon as we receive more information and will do our best to resolve this matter as quickly as possible.
Thank you very much for your patience and understanding.
With kind regards,
La Maison Du Parfum
What made my experience fantastic was…
What made my experience fantastic was that the delivery was speedy, The communication with the company and myself were great. They let me know every step of the way when my package would be delivered. I will be using you again and I would recommend you to any of my friends and family. Thank you for a great experience! And I don't think that you'll beat their prices anywhere in the world!
17 June 2026
Reply from La Maison du Parfum
Hi Michael!
Thank you so much for your wonderful review!
We truly appreciate your kind words and are delighted to hear that you had such a positive experience with us.
We always strive to provide fast and reliable delivery, along with clear communication throughout the entire process, so it means a lot to know that this made a difference for you.
Thank you again for your trust and recommendation.
We look forward to welcoming you back for your next fragrance discovery!
With kind regards,
La Maison Du Parfum
Quick delivery and product in perfect…
Quick delivery and product in perfect condition. 😊
16 June 2026
Unprompted review
Reply from La Maison du Parfum
Hi Daniel!
Thank you for your lovely feedback! 😊
We're very happy to hear that your order arrived quickly and in perfect condition.
We always do our best to ensure a smooth and careful delivery experience from start to finish.
We look forward to serving you again soon.
With kind regards,
La Maison Du Parfum
Great atmosphere to discover…
Great atmosphere to discover niche/artistic brands. What makes La Maison du Parfum different from the rest? At La Maison they are there to guide you in a professional way. They have pleasure in helping you explore beyond your boundries.
23 May 2026
Reply from La Maison du Parfum
Dear Farid,
Thank you for this wonderful review!
Your words perfectly capture what we aim to offer at La Maison Du Parfum.
We believe that discovering fragrance should be a personal journey, and we're always excited to share our passion and knowledge while introducing our customers to new and unexpected olfactory experiences.
We're grateful for your trust and look forward to helping you uncover many more hidden gems in the world of perfumery. ❤️
With kind regards,
La Maison Du Parfum
Reply from La Maison du Parfum
Dear Jelena,
Thank you very much for your kind feedback regarding our staff.
We are delighted to hear that you appreciated our team’s knowledge, kindness and patience.
We truly value your support and look forward to welcoming you again.
With kind regards,
La Maison Du Parfum
Quick Delivery; arrives in like 2 days
22 May 2026
Reply from La Maison du Parfum
Hi Kyle!
Thank you for your feedback!
We’re glad to hear your order arrived quickly.
We hope you enjoy your purchase.
With kind regards,
La Maison Du Parfum
The beste shop ever!
21 May 2026
Reply from La Maison du Parfum
Dear ,
thank you so much for your kind words!
We're delighted to hear that you had such a great experience with us. ♥️
Your support means a lot to our team and we look forward to welcoming you back soon.
With kind regards,
La Maison Du Parfum
Scent voyage🍀👍
Excellent service and guidance. Professional, passionate and driven people. Always an interesting scent voyage to visit a shop!👍
20 May 2026
Reply from La Maison du Parfum
Hi Igor!
Thank you for your wonderful review!
We're happy to hear that you enjoyed the service, guidance and passion of our team.
It's always our goal to make every visit an exciting scent journey.
We look forward to welcoming you back soon! ❤️
With kind regards,
La Maison Du Parfum
Quite Happy
Great to deal with and easy to communicate with. Order arrived in a timely manner. Highly recommend.
2 June 2026
Unprompted review
Reply from La Maison du Parfum
Dear Minesh,
thank you for your kind review!
We're delighted to hear that you had a smooth experience and that your order arrived on time.
We truly appreciate your recommendation and look forward to welcoming you back soon.
With kind regards,
La Maison Du Parfum
Amazing service and my go to shop for…
Amazing service and my go to shop for fragrances
28 April 2026
Reply from La Maison du Parfum
Hi Kay!
Thank you so much for your kind words!
We’re delighted to hear that we’ve become your go-to shop for fragrances ❤️
Your support means a lot to us and we look forward to helping you discover many more beautiful scents in the future.
With kind regards,
La Maison Du Parfum
Perfume is amazing, delivery was complicated
There was a long delay in receiving it (in the US) and the box was completely destroyed when it arrived. But the perfume was intact and the scent is heavenly. I had a small vial from a visit to Paris. I’ve never worn a daily perfume but now I do because it’s so lovely. Very thoughtfully and skillfully created.
23 April 2026
Reply from La Maison du Parfum
Dear Lindsay,
thank you for sharing your experience with us.
We’re sorry to hear your package arrived damaged after the long journey to the US.
That is not the level of service we aim to provide.
We’re very happy to hear the fragrance itself arrived safely and that you’re enjoying it daily.
Especially with your special memory from Paris.
Thanks again for your kind words about the perfume, it truly means a lot to us.
With kind regards,
La Maison Du Parfum
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