Nice people & everything went well. Very responsive 24/7, answered every question immediately!
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service was good. I was given a fair price and was happy with the offer.
Company replied
Very nice and helpful. Answered any questions self or family had. Only thing I don’t like is we don’t get our tickets until the day before. Other then that worked well with us and got us really great... See more
Company replied
Had to get a last min ticket from LA to SF and was able to get Alaska airlines half the price!
Company replied
Company details
Written by the company
Our commitment to our clients does not end once they have booked a trip. We continue to stay in touch with them during their journey, after they return, and even between trips. We focus on building lasting relationships with our clients rather than treating them as just another commission. We train our professionals to assist passengers with kindness and care, treating them like friends and valued members of the Lafe Travel family, rather than simply performing a duty.
Contact info
14710 Madison Trace Cir, 40245, louisville, United States
- +1 866-886-0836
- support@lafetravel.com
- lafetravel.com
4.3
Excellent
878 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trip to miami with Lafetravel
Good service and communication with Natalia Gomez
4 February 2025
Unprompted review
Reply from lafetravel.com
Hi Tiphaine,
Thank you for your time to write such an amazing review and we look forward assisting in your future bookings.
Regards,
LafeTravel
Scams and Lies
I booked a flight to Hawaii and received an email from LafeTravel informing me that I would later get an email confirming my flights from the carrier. Reading this, I reached out - sent an email asking when should I expect getting this second email from the carrier? I received an email stating that LafeTravel was closed and someone would call within 12 hours. That call never came. Three days later, I emailed again and they stated that they had called "several times" with no response. That didn't happen. I sent them my telephone number again and they called - doubled the cost of the ticket I was wanting to purchase - and called me a liar when I told them they had never called.
3 February 2025
Unprompted review
Estevan was great!!!
1 February 2025
Unprompted review
Reply from lafetravel.com
Hello David,
Thank you for taking the time to leave such a wonderful review. We look forward to assisting you with your future bookings.
Regard,
LafeTravel
The agent Nathalia Gomez was very…
The agent Nathalia Gomez was very gratefull and help us to book our flight.
25 January 2025
Unprompted review
Reply from lafetravel.com
Hello Weten,
Thank you for taking the time to leave such a wonderful review. We look forward to assisting you with your future bookings.
Regard,
LafeTravel
Great expérience
Thank you Natalia Gomez for your patience and help for booking our trip.
25 January 2025
Unprompted review
Reply from lafetravel.com
Hello Gabrielle,
Thank you for taking the time to leave such a wonderful review. We look forward to assisting you with your future bookings.
Regard,
LafeTravel
Natalia Gomez answered our request…
Natalia Gomez answered our request perfectly and took the time with us
25 January 2025
Unprompted review
Reply from lafetravel.com
Hello Marilou,
Thank you for taking the time to leave such a wonderful review. We look forward to assisting you with your future bookings.
Regard,
LafeTravel
Reply from lafetravel.com
Hello Leo,
Thank you for taking the time to leave such a wonderful review. We look forward to assisting you with your future bookings.
Regard,
LafeTravel
Reply from lafetravel.com
Hello Hugo,
Thank you for taking the time to leave such a wonderful review. We look forward to assisting you with your future bookings.
Regard,
LafeTravel
Excellent service
It was very nice to meet Lafe Travel for the acquisition of two tickets to travel from Montevideo (Uruguay) to Chennai (India)... Every issue was solved adequately and they provided me all the requested queries...
25 January 2025
Unprompted review
Reply from lafetravel.com
Hello Wilner,
Thank you for taking the time to leave such a wonderful review. We look forward to assisting you with your future bookings.
Regard,
LafeTravel
The information I received was…
The information I received was outstanding
23 January 2025
Unprompted review
Reply from lafetravel.com
Hello Ricardo,
Thank you for taking the time to leave such a wonderful review. We look forward to assisting you with your future bookings.
Regard,
LafeTravel
My agent was able to assist me with my…
My agent was able to assist me with my travels. I did not get the tickets I originally wanted but he was able to find me something comparable.
22 January 2025
Unprompted review
Reply from lafetravel.com
Hello Sandi,
Thank you for taking the time to leave such an honest review. We look forward to assisting you with your future bookings.
Regard,
LafeTravel
Lafetravel provided a great experience
Lafetravel provided a great experience booking my travel.
22 January 2025
Unprompted review
Reply from lafetravel.com
Hello Cole,
Thank you for taking the time to leave such a wonderful review. We look forward to assisting you with your future bookings.
Regard,
LafeTravel
I had a fantastic experience with Juan…
I had a fantastic experience with Juan Lopez, one of the account representatives at this agency.
He was very thorough, professional and responsive.
21 January 2025
Unprompted review
Reply from lafetravel.com
Hello Jorge,
Thank you for taking the time to leave such a wonderful review. We look forward to assisting you with your future bookings.
Regard,
LafeTravel
search a good deal for me
search a good deal for me verry patient with me !!!
15 January 2025
Unprompted review
Reply from lafetravel.com
Hi Cherlu,
Thank you for your time to write such this amazing review. We look forward to helping you for your future bookings.
Regards,
LafeTravel
I’m satisfied with the customer service.
11 January 2025
Unprompted review
Reply from lafetravel.com
Hi Gloria,
Thank you for your time to write such this amazing review. We look forward to helping you for your future bookings.
Regards,
LafeTravel
When Estabon called and stated the…
When Estabon called and stated the flight was not available at the booked price, they jacked up the price from $797.00 to $1756.00. They could get us on the same flight, same time....tell me this is not a scam! I will never reccomend this site to anyone. I have spent over 3 months looking for this flight for 4 people, so I know what the prices have been since black Friday. A prime case of bait and switch.
10 January 2025
Unprompted review
Reply from lafetravel.com
Hi Alfredo,
Thank you for your time to write such this amazing review. We look forward to helping you for your future bookings.
Regards,
LafeTravel
HON-BOG trip
The advice was timely and they helped me a lot to find the right flight.
26 December 2024
Unprompted review
Reply from lafetravel.com
Hi Julian,
Thank you for your time to write such an amazing review. Looking forward to assisting you again for your future bookings.
Regards,
LafeTravel
Reply from lafetravel.com
Hi Genevieve,
Thank you for your time to write such an amazing review. Looking forward to assisting you again for your future bookings.
Regards,
LafeTravel
Thanks for your help and orientation
Thanks for your help and orientation. Thanks for being very patient with me.
23 December 2024
Unprompted review
Reply from lafetravel.com
Hi Maritza,
Thank you for your time to write such an amazing review. Looking forward to assisting you again for your future bookings.
Regards,
LafeTravel
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