La Femme Wanderer Reviews 342

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality and style of the clothing, finding items to be good value and resembling the website's pictures. Reviewers also frequently praise the customer service for being responsive, helpful, and quick to resolve issues. Several people have had positive experiences with returns, finding the process easy and receiving good communication. However, some customers were dissatisfied with product quality, noting items looked cheap, were made of poor materials, or did not match advertised images. Sizing is a common concern, with many finding clothes run small or are inconsistent, leading to items not fitting as expected. Additionally, some reviewers reported issues with the return policy, particularly the high cost of returning items to China, which was often not disclosed upfront.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy. Many customers praise the impressive... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising the impressive materials,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant... See more

Return policy

Customers consistently note negative experiences with the return policy, often finding it unacceptable and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the fast responses, helpful... See more

Reviews shaping this summary

Rated 2 out of 5 stars

My order was later than expected and the items that I ordered were not as nice as expected. Quality looks like high fashion on the advertising, but it wasn't any better than something I could pick up... See more

Rated 4 out of 5 stars

Company kept me informed of the delivery status throughout the process which was great. I ordered the 'Oversize Wool coat' in small. Unfortunately it was a bit big for me but the I love the quality... See more

Company replied

Rated 4 out of 5 stars

La Femme Wanderer company kept me updated at every step of the delivery. The clothes are good quality with a minimal style, and each item comes in its own packaging — I loved it! The only thing to be... See more

Company replied

Rated 4 out of 5 stars

I ordered two long coats, both of which are lovely - true to description and size. Unfortunately, I ordered polyester and not wool, so the material does not agree with me. I contacted customer service... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

La Femme Wanderer is your go-to destination for elegant and chic women’s clothing, offering timeless pieces that blend sophistication with modern style. From tailored workwear to effortlessly chic essentials, our collections are designed to elevate your wardrobe with refined, versatile outfits. We focus on quality and detail, empowering women to express their unique style with confidence and ease.


Contact info

2.9

Average

TrustScore 3 out of 5

342 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Too lightweight and very thin

These pants are too lightweight and very thin. The fit was not tailored as the waist was too large. The length was too short and was not at all as pictured on the model. Her pants looked long and smooth.

3 July 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

Thank you for your feedback. We’re sorry to hear that the pants didn’t meet your expectations in terms of fit and fabric. The model images are intended to give a general idea of the style, but fit and appearance can vary depending on body proportions.

We’d love to make this right—please email us at info@lafemmewanderer.com with your order number, and we’ll be happy to assist you further.

Rated 3 out of 5 stars

Not great value

Disappointed in the quality of the clothing. It's very cheap fabric, stitching is ok, nothing is lined, a little ill-fitting and clothes don't hang well on the body.

26 June 2025
Unprompted review
Rated 1 out of 5 stars

Don’t order from this company!

Don’t order from this company!! It’s a complete joke, I ordered a dress for a wedding( I will put pictures below) and paid for delivery. When told it would take 5 working days, it took just shy of 2weeks. Once received the package the quality was shocking! Looks absolutely nothing like the pictures and was all screwed up in a tiny little bag.
As I was unhappy with the product I had paid for. I emailed to return.
I got sent a long email saying I have to print things out and send off. This process was nothing but difficult.
I was told I have to pay for returns which I was happy to do so, assuming it’s just the standard rate.
I took the parcel to the post office when I was quoted 24£ to send it back to the address they gave me in china! I think this is absolutely ridiculous and if I had know I wouldn’t have made an order in the first place!!!

24 June 2025
Unprompted review
Rated 1 out of 5 stars

I was dubious placing the order as it…

I was dubious placing the order as it seemed to be too good to be true .
I ordered a capsule collection consisting of a bag, cardigan earrings ,linen vest and trousers set, blouse and maxi skirt.
The package was badly wrapped on arrival and when open a strong smell was present.
The items were of very poor quality especially the bag.
The earrings were nowhere to be seen.
Do not order from this company.
For a refund you have to send back to China which costs nearly as much as the items so completely pointless.
The delivery took 4 weeks to arrive.
This is definitely a con.

19 May 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re truly sorry to hear that you were disappointed with your order and that it didn’t meet your expectations. This is certainly not the experience we want for our customers.

We apologize for the packaging issue and any odor upon arrival—this may have occurred during international transit, and we’ll be raising this with our fulfillment team. Regarding the missing earrings, our team would be happy to investigate and assist with a resolution.

As stated in our return policy, returns are processed to our international warehouse, but we understand the shipping cost may not always be ideal. We’re currently working on expanding return options to make this easier for our customers.

We’d love the chance to make things right. If you’re open to it, please contact us directly with your order number so we can look into a partial refund or offer an alternative solution.

Rated 1 out of 5 stars

Incorrect style sent , zero communication

I ordered 3 garments , the cardigan was not the same style as what I ordered. I have sent 3 emails regarding this and no reply ! The other 2 pieces were not as the photo , fabric is however of good quality but the styling is very fitted and not true to size . I will not be recording from this company again .

16 June 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re truly sorry to hear about your experience. It’s disappointing to know that the cardigan you received didn’t match what you ordered, and we sincerely apologize for the delay in responding to your emails — that’s not the standard of service we aim to provide.

We appreciate your feedback on the quality of the fabric, but we understand how frustrating it can be when the style or sizing doesn’t meet expectations. We’d love the opportunity to make this right for you. Please reach out to us again at [info@lafemmewanderer.com] with your order number, and we’ll prioritize resolving this issue for you.

Thank you for giving our brand a try — we hope to regain your trust.

Rated 2 out of 5 stars

Disappointed.

Extremely disappointed that the products are not what they say they are. I bought 3 items because they said they were made of cotton and not a single one was. Will not be repurchasing from this cheap company. I'll be selling or gifting the products to charity.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT buy from this store, plaese!!

When I searched online, it seemed like this was a Canadian brand, but in reality, the products shipped from China (and took over 2 weeks), and returns have to be sent back to a factory in China.

The quality is extremely poor, nothing like the pictures on the website. The fabric feels cheap, the sizing is way off, and there are no tags on the clothes at all.

Please don’t be misled like I was. It’s not worth it. Honestly, if I wanted cheap quality like this, I could’ve paid a lot less elsewhere.

18 May 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

Hi Jessica,

We’re truly sorry to hear about your disappointing experience. It’s never our intention to mislead or leave our customers feeling dissatisfied. While we work with global suppliers to provide a wide range of designs, we understand how important transparency and quality are—and it’s clear we fell short in your case.

We sincerely apologize for the shipping delays, quality concerns, and lack of clarity around returns. Your feedback is extremely valuable, and we’re actively reviewing our product standards and shipping information to ensure a better experience for future customers.

We’d like to make this right. Please reach out to us directly at info@lafemmewanderer.com, and we’ll be happy to issue you a full refund.

Thank you for bringing this to our attention, and again, we’re sorry we didn’t meet expectations this time.

Rated 1 out of 5 stars

Disappointing Experience

Took weeks to deliver the ‘must have’ shirt. When it arrived it looked a very cheap
Polyester material, in a green colour not like the photo on the website. Disappointing experience and won’t be buying from the website again.

18 April 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re truly sorry to hear about your disappointing experience. We understand how frustrating it is to wait for something you’re excited about, only to be let down by the product quality and color not meeting expectations.

Your feedback is incredibly important to us, and we’re actively reviewing our materials and product photography to ensure what you see online is what you receive. We also acknowledge the delay in delivery and are working on improving our shipping times.

We’d really appreciate the chance to make this right. If you’re open to it, please reach out to our customer support team at [info@lafemmewanderer.com] so we can offer a resolution.

Thank you again for your feedback — it helps us do better.

Warm regards,

La Femme Wanderer

Rated 1 out of 5 stars
La Femme Wanderer logo

Reply from La Femme Wanderer

Thank you for your feedback. We’re truly sorry to hear that the item did not meet your expectations. This is certainly not the experience we want for our customers. We take quality seriously, and we’d appreciate the opportunity to make things right.

Please reach out to us at info@lafemmewanderer.com with your order number so we can assist you further. Your satisfaction is important to us, and we’d like to resolve this for you.

Rated 1 out of 5 stars

Still have not received order and no…

Still have not received order and no one replies to emails. The tracking number is false - when you click on it, it takes you to a blank screen! Please contact me with an update!

17 May 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Thank you for reaching out, and I sincerely apologize for the inconvenience you’ve experienced.

We’ve looked into your order and found that it was unfortunately out of stock at the time of processing. A refund has already been issued to your original method of payment. Depending on your bank or card provider, it may take a few business days for the funds to appear in your account.

We’re sorry for any confusion caused by the tracking link and for the delay in our response. We truly appreciate your patience and understanding.

Rated 1 out of 5 stars

I ordered this on 4/21 and today is…

I ordered this on 4/21 and today is 5/15. Close to a month. It shipped express from China. I keep checking the tracking. The last update was 1 week ago on 5/9 it’s been in Miami. If I would have known it was going to take this long to receive it, I would have never ordered.

23 April 2025
Rated 3 out of 5 stars

Size problem + Long delivery time

The quality of the items seems really good, BUT the sizes are not the right ones for the European market (I’m French). The clothes are too small !!!! I’m disappointed as I need to send them back. And the delivery time is very long : order dated April 23rd received on May 14th… BR

23 April 2025

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