La Femme Wanderer Reviews 342

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality and style of the clothing, finding items to be good value and resembling the website's pictures. Reviewers also frequently praise the customer service for being responsive, helpful, and quick to resolve issues. Several people have had positive experiences with returns, finding the process easy and receiving good communication. However, some customers were dissatisfied with product quality, noting items looked cheap, were made of poor materials, or did not match advertised images. Sizing is a common concern, with many finding clothes run small or are inconsistent, leading to items not fitting as expected. Additionally, some reviewers reported issues with the return policy, particularly the high cost of returning items to China, which was often not disclosed upfront.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy. Many customers praise the impressive... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising the impressive materials,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant... See more

Return policy

Customers consistently note negative experiences with the return policy, often finding it unacceptable and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the fast responses, helpful... See more

Reviews shaping this summary

Rated 2 out of 5 stars

My order was later than expected and the items that I ordered were not as nice as expected. Quality looks like high fashion on the advertising, but it wasn't any better than something I could pick up... See more

Rated 4 out of 5 stars

Company kept me informed of the delivery status throughout the process which was great. I ordered the 'Oversize Wool coat' in small. Unfortunately it was a bit big for me but the I love the quality... See more

Company replied

Rated 4 out of 5 stars

La Femme Wanderer company kept me updated at every step of the delivery. The clothes are good quality with a minimal style, and each item comes in its own packaging — I loved it! The only thing to be... See more

Company replied

Rated 4 out of 5 stars

I ordered two long coats, both of which are lovely - true to description and size. Unfortunately, I ordered polyester and not wool, so the material does not agree with me. I contacted customer service... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

La Femme Wanderer is your go-to destination for elegant and chic women’s clothing, offering timeless pieces that blend sophistication with modern style. From tailored workwear to effortlessly chic essentials, our collections are designed to elevate your wardrobe with refined, versatile outfits. We focus on quality and detail, empowering women to express their unique style with confidence and ease.


Contact info

2.9

Average

TrustScore 3 out of 5

342 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re sorry for the delay and truly understand your concern. Your order is currently on its way, and you should be receiving it soon. We’ll continue to monitor the tracking closely until it reaches you.

Thank you for your patience.

Rated 1 out of 5 stars

Unbelievably poor quality

The dress looks nothing like the one advertised on their website. The quality of the fabric is unbelievably poor. Some sort of low grade polyester. I was embarrassed when I took it out the cheap packet - I knew straightaway I had been duped. The returns procedure is such that it is not worth returning a sale product and I doubt you would ever get a refund anyway. I contacted customer service but surprise, surprise no reply. To give you an idea of just how bad the garment is - I would not give it to a charity shop.

28 August 2025
Unprompted review
Rated 1 out of 5 stars

What a load of crap- poor quality…

What a load of crap- poor quality polyester clothing. You get better products for cheaper at Temu or shein! Sizes that were inconsistent some too big most too small. I was not emailed an order list and I had to chase up delivery and tracking a few times. I had to also track down the return address and search for postcode - I was charged 75.00aud to return items - it’s been a costly mistake and doubt I will get any money back on the items returned. Complete scam.

1 September 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re truly sorry to hear about your experience and that our products and service did not meet your expectations. This is not the experience we want for our customers.

We understand your frustration regarding sizing and return costs, and we appreciate your feedback — it helps us improve both our products and our processes. Please rest assured that once your return is received at our warehouse, your refund will be processed promptly.

We’d also love the chance to make this right for you. If you could contact us directly at [info@lafemmewanderer.com], our team will do their best to assist you further.

Thank you again for sharing your feedback with us.

Rated 1 out of 5 stars

An expensive version of SHEIN

The turn around for receiving my order was weeks. Items came and were SHEIN quality. Materials listed on the website were cotton and linen and all my items were 100% polyester, I knew before opening them, but it even says so on the tags. I won’t trust a company that would lie to its customers about something like the materials they use. Very disappointed. Also I bought from here after someone told me it was a nice Canadian company but it’s all from china.

24 August 2025
Unprompted review
Rated 1 out of 5 stars

They haven't respond me yet.

I asked them about my order tracking, I haven't received anything from them

25 July 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

We sincerely apologize for the inconvenience. Unfortunately, due to a stock issue, we were unable to send your order. A refund has already been issued, and it should appear in your account within 7 business days. Thank you for your understanding, and we hope to serve you better in the future.

Rated 1 out of 5 stars

Extremely disappointed with the quality of the fabrics and the packaging.

I have ordered a number of items and was excited to received them. They took almost a month to arrive and the quality is not even vaguely the level as seen on the website and on Instagram. The size of the shoes was completely wrong (They sent size 37 when I ordered Size 40)
I have asked for a refund by sending an email to the address they have given. I hope to receive a full refund and will not be ordering again from La Femme Wanderer

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Completely wrong dress sent …

I waited nearly a month to receive the dress I ordered and what was sent to me could not have been further from the actual dress pictured. This was like an Instagram versus reality situation. I expected satin and got cotton, even the neck line was different. I reached out to customer service so hopefully they can correct the situation.

18 July 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

Thank you for sharing your feedback with us. I’m truly sorry to hear that the dress you received did not match your expectations or the product photos — I completely understand how frustrating that must have been, especially after such a long wait.

I see that you’ve already reached out to our customer service team, and they are reviewing your case to make things right for you. We appreciate your patience as we work on a resolution, and we’ll be in touch with you as soon as possible with next steps.

Thank you for giving us the opportunity to address this.

Rated 1 out of 5 stars

Missing items and no response from customer services

I have sent numerous emails to this company requesting a refund as my items have not been delivered. After an initial “your items are in transit” I have had no further reply. I have sent them confirmation from delivery company that items have not been received but this has also been ignored. Please do not get scammed by this company like I have been

6 August 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Hi Karen,

We’re very sorry to hear about your experience. According to our records, your order was delivered, and we have proof of delivery provided by the local carrier. We understand that delivery issues can be frustrating, and we’re happy to investigate this further for you.

Please reach out to us directly at info@lafemmewanderer.com with your order number so we can assist you and work toward a resolution.

We take customer satisfaction seriously and are here to help.

Rated 1 out of 5 stars

First time customer here

First time customer here, I ordered the set 2 weeks ago and till today I have not received anything, it's quite disappointed.

22 July 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

Hi Lynn,

Thank you for your feedback, and we’re really sorry to hear your order hasn’t arrived yet. Shipping times can sometimes take a bit longer depending on the destination and local postal services.

We’d love to look into this for you — please reach out to us at info@lafemmewanderer.com with your order number so we can provide you with an update and make things right.

We appreciate your patience and hope to turn this experience around for you.

Rated 5 out of 5 stars

Exceptional customer service

The customer service of La Femme Wander is excellent, they have gone far beyond my expectations to resolve an incorrect order. I am so delighted with the overall experience of the company and products I have just place my second order and I’m sure more will follow.

2 August 2025
Unprompted review
Rated 1 out of 5 stars

Too big and cheap-looking

Too big and cheap-looking. Very underwhelmed. sorry - ALL going back.

20 July 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

Thank you for your honest feedback — we’re truly sorry to hear that the item didn’t meet your expectations. We understand how disappointing that can be.

We appreciate you giving us a try, and we’ll make sure your return is processed smoothly. If there’s anything we can do to improve your experience or help you find something more suitable, we’d love the chance.

Rated 5 out of 5 stars

The top is great and as described

The top
I ordered arrived after about 10 days , it I was kept informed about shipping times ect .
The top is lovely 🥰 true to size and the quality is great!! Especially considering the price!! 5* A very happy customer.
Thank you 🙏

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Disappointet and scam

I am very disappointed with the quality of the products. They look great in the pictures (Website), but in reality, you get inferior goods that you can't wear. Cheap material, very bad stitching.
And you can't really return it, because you have to pay the postage to China yourself, which costs 35-40€. I'm very disappointed with the company that misleads you through their website. Pure scam.

15 July 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating it can be when an item doesn’t meet expectations, and we take your concerns about quality and returns seriously.

Our team strives to represent our products as accurately as possible through photos and descriptions, and we’re sorry if we fell short in your case. Regarding the return costs, we understand this can be inconvenient and are actively working on improving our return process to make it more accessible for our customers.

Please reach out to our customer support team at info@lafemmewanderer.com with your order details — we’d like to see how we can make this right for you.

Thank you again for your feedback.

Rated 4 out of 5 stars

Decent dupe

The top arrived quickly and appeared to look just like the more expensive comparison. I will use and wear, but the quality was average, the top seemed out of line, one side hung lower than the other. I pressed it and it was far better. It was true to size, but shorter in length than I expected.

23 June 2025
Rated 1 out of 5 stars

You reqiest feom me to evaluate the…

You reqiest feom me to evaluate the experience
However I have not received yet my order

The order has been excesively delayed.
Please note that it was the first and last time that I preferred to make an order for your site.

Regards
Antonia Tzola

24 June 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re truly sorry to hear about your experience and the delay with your order. We understand how frustrating this must be. Please note that your order is currently in transit, and we are closely monitoring its progress. We appreciate your feedback and sincerely hope to have the opportunity to serve you better in the future. If you have any further concerns, feel free to reach out to us directly with your order number.

Rated 1 out of 5 stars

Not great quality

Unfortunately, the quality was not up to par. I am not surprised, as it is coming from China. Too, although I ordered my correct sizes, as it was very small, as it is designed for Asian bodies.
I had to trhow the items away, as it seems that the return process will be tedious.
The earrings looked beautiful online, but upon receipt, they were so huge and cheaply made.

16 June 2025

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