Lægerne Danmark / Doctors in Denmark Reviews 102

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Needed an urgent next-day dr consultation while on holiday in Copenhagen. The process of booking was easy and there were lots of slots available. The dr I saw (Paula Ferri) was thorough and swiftly... See more

Rated 5 out of 5 stars

Very easy booking system, was able to get a same day appointment. Doctor was super professional and efficient. Would highly recommend the service to both tourists visiting but also Danish resident... See more

Rated 5 out of 5 stars

Dr Emmanuel was extremely kind, listen to everything I had to say and proceeded to present me with all my options. He was also kind enough to refer me to a secondary doctor (dermatology), which helped... See more

Rated 5 out of 5 stars

Being a foreigner/tourist in Denmark, I was pretty nervous to navigate the healthcare system for a routine but potentially urgent issue (UTI symptoms). Lægerne Danmark made it very easy to get an appo... See more

Company details

  1. Emergency Care Physician
  2. General Practitioner
  3. Medical Center
  4. Medical Office
  5. Occupational Medical Physician
  6. Physician Referral Service

Written by the company

Lægerne Danmark er et netværk af alment praktiserende læger med mange års erfaring indenfor almen praksis og sygehus afdelinger som børneafdelinger, gynækologiske afdelinger, ortopædkirurgiske afdelinger, psykiatrisk afdeling og medicinske afdelinger.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

102 reviews

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Replied to 40% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Recommend!

Paula was so kind during my experience and really helped me on my trip! I was worried I would have to head back home but was able to continue traveling because of her. The process to book was easy as well.

26 November 2025
Unprompted review
Lægerne Danmark / Doctors in Denmark logo

Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your review! We’re happy to hear that you had a good experience and that everything went smoothly. Your feedback has been shared with the doctor.

Rated 5 out of 5 stars

Fast and efficient

I was working in Copenhagen for a few days and I needed a doctor, I found the service online, booked an appointment online and saw an excellent doctor on the same day.

5 November 2025
Unprompted review
Lægerne Danmark / Doctors in Denmark logo

Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your review! We're happy to hear that you could quickly get an appointment and had a positive experience with the doctor.

Rated 5 out of 5 stars

Quick

Quick, knowledgeable and professional

3 November 2025
Unprompted review
Lægerne Danmark / Doctors in Denmark logo

Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your review! We're glad you found our service quick and professional.

Rated 5 out of 5 stars

Great communication

Great communication, expertise, execution.

20 October 2025
Unprompted review
Lægerne Danmark / Doctors in Denmark logo

Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your review! We’re happy to hear you had a positive experience with our communication and care.

Rated 5 out of 5 stars

Efficiency of system

Efficiency of system. Practioner listened to me, engaged well and provided good clear information.

14 October 2025
Unprompted review
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Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your review! We're glad to hear that you felt listened to and received clear information during your visit.

Rated 5 out of 5 stars

I was in Denmark for a few days and…

I was in Denmark for a few days and needed to get some medication that I didn't manage to get in time before travelling. I booked an online slot and managed to sort the issue quickly and efficiently. The doctor spoke perfect English and was kind and understanding of the situation.

8 October 2025
Unprompted review
Lægerne Danmark / Doctors in Denmark logo

Reply from Lægerne Danmark / Doctors in Denmark

Thanks for sharing your experience — that’s great to hear! Would you like me to help you turn this into a testimonial or review for Lægerne Danmark’s website or social media? I can write it in both English and Danish if you'd like.

Rated 5 out of 5 stars

I was a tourist in Denmark an had an…

I was a tourist in Denmark an had an accident. I got soo good help and i higly recomend it 🙏 Thank you soo much for all your good hjelp!

28 September 2025
Unprompted review
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Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your kind words! We're glad we could help during your visit to Denmark, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Very professional doctor

Very professional doctor. Was great to have fees and booking available online. Definitely recommended for anyone travelling in Denmark

23 September 2025
Unprompted review
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Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your review! We're glad you found the online booking and fees helpful, and we appreciate your recommendation.

Rated 1 out of 5 stars

Ignored, unexamined, and kept waiting. Embarrassing lack of care

My experience with Lægerne Danmark has been deeply disappointing.

From the very beginning, the lady at reception showed an absolutely ignorant attitude. She behaved as if we had come to the wrong place—or perhaps even to her private home. She refused to give us any information about our appointment, and her expression made it seem as though we were interrupting her.

My husband and I were left sitting in the corridor with no idea which door belonged to my doctor. It was both unprofessional and embarrassing.

Eventually, I only met the doctor because my back pain was so strong that I decided to knock on a door myself. No one called me in. Although it felt rude to enter without being invited, I had no other choice. The doctor simply said, “You can come in.” I still wonder what would have happened if I hadn’t knocked.

During the consultation, the doctor never looked me in the eyes—she was sitting in front of her computer, searching about my spasm, I suppose.

What shocked me most was that instead of examining me or trying to understand my condition, she asked me: “What do you think you have?” If I knew that, I wouldn’t have come to see a doctor in the first place.

She didn’t check my back, didn’t look at my posture, didn’t conduct a basic examination—nothing. In the end, she simply prescribed the pills that I had mentioned myself. That was the whole “consultation.”

To make matters worse, when I asked for the medical report for my insurance, it took them two weeks and several reminders before I finally received it. Such delays in such a basic request are unacceptable.

Overall, this was not only a waste of time but also a complete failure of professional care and basic respect for patients.

14 August 2025
Unprompted review
Lægerne Danmark / Doctors in Denmark logo

Reply from Lægerne Danmark / Doctors in Denmark

To clarify some aspects of your consultation: you came to us with a some specific requests. As outlined on our website, there are legal and clinical limitations on what we are allowed to do, especially in a one-time consultation where we are not your regular GP. Nonetheless, we aimed to provide a safe and appropriate treatment option within those constraints.

Regarding the consultation itself, you mentioned a specific treatment and we proceeded with that treatment accordingly. As you were visiting Denmark and mentioned you would be returning home shortly, there was limited opportunity to pursue further diagnostic steps or specialist referrals here. For that reason, we advised you to follow up with your usual GP, who would have a better overview of your medical history and be able to arrange any necessary examinations or imaging.

Regarding your comments about the secretary not being able to help you it is because you walked into the wrong clinic. We have several signs outside our door and in the corridor saying Doctors in Denmark so it is clear for patients where to wait for the consultation. While we may have different perspectives on the consultation. your feedback is valuable to us and will help us improve our services moving forward.

Rated 5 out of 5 stars

Available doctor for an American in Denmark

The doctor spoke better English than some of my US doctors. She worked through my medical history and current symptoms with surprising depth for such a short appointment. We discussed treatment options and she clearly explained the differences in Danish vs American options, including the differences in emergency and urgent treatment options.
I hope I never need the service again, but im confident that if I do, I'll get the help I need.

21 August 2025
Unprompted review
Lægerne Danmark / Doctors in Denmark logo

Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your thoughtful review! We're glad you felt well taken care of and that the doctor could support you with both clarity and depth. We're here if you ever need us again.

Rated 4 out of 5 stars

Holistic approach to medicine and wellbeing

Dr Jakob Fraes Espersen was relatable, has a holistic approach to medicine and wellbeing. Waiting time was not unreasonable.

7 July 2025
Unprompted review
Lægerne Danmark / Doctors in Denmark logo

Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your review! We're glad to hear you had a positive experience with Dr. Jakob and appreciated his holistic approach.

Rated 5 out of 5 stars

Quick and easy communication with the…

Quick and easy communication with the clinic, an incredibly helpful contact person, and fast test results. I highly recommend their services! 😊

27 May 2025
Unprompted review
Lægerne Danmark / Doctors in Denmark logo

Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your kind words! We're glad to hear everything went smoothly and that you were happy with the support and quick results.

Rated 5 out of 5 stars

Really great experience

Really great experience! We needed to do a blood test for our daughter, the doctor was very nice and professional. The test was made very quickly and professionally!

16 April 2025
Unprompted review
Lægerne Danmark / Doctors in Denmark logo

Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your review! We’re glad to hear that the blood test went quickly and professionally, and that you had a great experience with the doctor.

Rated 5 out of 5 stars

MRI scan

I had a call with one of the doctors from the clinic to schedule an MRI scan which was urgent. The doctor saw me the day after I called which was fast considering Easter holidays.
I explained my issue and he gave me a referral to all the clinics in Copenhagen the next day.
The whole experience was great and I got to do my scan really fast!
I would recommend this clinic any time.

17 April 2025
Unprompted review
Lægerne Danmark / Doctors in Denmark logo

Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your kind review! We’re happy to hear that you had a smooth experience and got the help you needed quickly.

Rated 5 out of 5 stars

Very satisfied

Dr was great, very gentle and reachable. The lady at phone that answered all my questions was also great and very comprehensive and helpful. My experience was a complete success.

20 March 2025
Unprompted review
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Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your kind words! We’re glad to hear you had a great experience with both the doctor and our phone staff.

Rated 5 out of 5 stars

Very kind people

1.Very quick check in despite it is the first time for us.
2.Perfect English communication to foregners
3. Very kind receptionist and Doctor
4. Very clean and confortable place

23 January 2025
Unprompted review
Lægerne Danmark / Doctors in Denmark logo

Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your lovely review! We're happy to hear that you felt welcomed and comfortable, and that everything went smoothly on your first visit.

Rated 5 out of 5 stars

Nice staff and educated doctors

Nice staff, good doctors.

10 January 2025
Unprompted review
Lægerne Danmark / Doctors in Denmark logo

Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your kind words! We're glad to hear you had a good experience with our staff and doctors.

Rated 5 out of 5 stars

Quick response and available at short…

Quick response and available at short notice. Great service!

30 December 2024
Unprompted review
Lægerne Danmark / Doctors in Denmark logo

Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your review! We're glad we could assist you on short notice and that you were happy with the service.

Rated 5 out of 5 stars

Very good service

Very good service - fast, efficient and reassuring

27 December 2024
Unprompted review
Lægerne Danmark / Doctors in Denmark logo

Reply from Lægerne Danmark / Doctors in Denmark

Thank you for your kind review! We’re glad to hear you found the service fast, efficient, and reassuring.

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